Blackbough is by far my favorite swim suit company. The material of their swimsuits is incomparable to other brands and feels so soft and for such a good price. I constantly get compliments when I wea... Ver mais
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Blackbough swimsuits are worth every penny. I bought three bikinis back in 2023, and they look brand new to this day in 2026. I live in West Palm Beach, Florida, so I am constantly at the beach. These... Ver mais
Not only does Blackbough have some of the nicest suits, their customer service is outstanding!! I have purchased several two piece swimsuits over the last two summer seasons from them. They take the t... Ver mais
I’ve seen Blackbough all over my social media and decided to finally order some suits before a trip. I absolutely fell in love with the styles and the fit. As a person who struggles bikini shopping, t... Ver mais
Informações sobre a empresa
Escrito pela empresa
The island girl's go-to for their favorite bikinis. Shop our wide range of exclusive designs and be sexy under the sun in swimwear comfortable enough to live in.
Informações de contacto
Filipinas
- blackboughswim.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 33% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Mediocre quality but fast shipping
Fast shipping to the US. Quality is just okay, I'm slightly disappointed. I bought a swimwear and clothe set, both feel like they should be priced cheaper than that. Especially the clothes

Resposta da Blackbough Swim
Wonderful Customer Care and Product
I recently made a purchase from Blackbough Swim and I can honestly say my experience with the company was one of the best online purchasing experiences I’ve had. I live in place where it’s difficult to deliver mail and when there was a problem with the delivery their customer care team reach out to me and helped me to resolve the issue. They were very attentive and I was able to get my package without any other problems. Additionally, I was very happy with my purchase when I tried it on! Everything was just as pictured and honestly fit better than I expected. If you’re on the fence, I would definitely give this brand a try!

Resposta da Blackbough Swim
Great customer service
I had ordered the Nantucket bikini and they gave me the wrong bottoms BUT they quickly got back to me and sent me a replacement of the right bottoms I ordered. Great customer service and response time also their Bikinis are sooo cute ! Can’t wait to buy more from them!

Resposta da Blackbough Swim
great suits, great service
all my suits from blackbough are really good! all super cute and i love how i feel in them. their customer service people are also really friendly and helpful!! :)

Resposta da Blackbough Swim
I would give this company less than one…
I would give this company less than one star. Please don’t waste your time and money ordering from this brand. I returned a swim suit because i order the wrong thing. They only give you in store credit for returns which i fine because i was planning on re ordering the correct thing. I apply the gift card on my next order and it didn’t work! I paid full price! The only way to cancel orders is to contact the via email so that’s what i did. I emailed them within 2 minutes of placing my order and they never got back to me. They just shipped the order. So i’m out $70 dolloars plus the previous money they refunded me through store credit. There is no phone number to contact them through so i’m stuck relying on them to email me back… which i’m sure they won’t do. Even if i do get a response im sure they won’t give me my money back. I’m extremely sad because i seriously can’t afford to pay an extra $70 dollar on bathing suit. I don’t know what to do.
They fixed my shipping address so…
They fixed my shipping address so quickly! I was scared they wouldn’t be able to as a lot of stores are but they were super great and did it quickly for me!

Resposta da Blackbough Swim
Total thiefs
Ordered couple of bikinis, and i wanted to change the size! I’ve asked for a refund they told me they don’t do refund only store credit! The size of the bikinis i wanted are out of stock now they are keeping my money as I don’t like any other swimsuit on this website! This is the 1st time when they make it so difficult the return and they don’t give credit! I will never use this website again!
I emailed about how shipping was longer…
I emailed about how shipping was longer than it was expected, and even though this really is not Blackbough’s fault, they still got into contact with DHL to try to expedite my package. I would give 6 stars if I could for how kind and easy to work with they are. Amazing and will buy here because of Ru and Nina.

Resposta da Blackbough Swim
I love this brand❤️
I love this brand! First of all the swimwear is gorgeous and such good quality. Everything fits true to size and feels amazing on. Second, their customer service is incredible. I had an issue with the top of a swim set that I ordered and they were so sincere and quick to reply and resolve my issue. I will definitely be ordering again and would recommend this brand to anyone considering purchasing. If you’re looking for a good bathing suit this is the brand!!

Resposta da Blackbough Swim
My first time ordering with Blackbough…
My first time ordering with Blackbough Swim and it wont be my last! I accidentally ordered two bottoms instead of the bottom and top and Blackbough swim was so kind, so help and so quick! .. To help me get the right order in and actually helped save me a few dollars. 15/10 customer service!
Not to mention the bikinis are so cute!! So happy with the fit of each of them. I would say the bikinis are true to size. Im 5’2 athletic build and i purchased smalls in both the binkinis i bought!
Ill be purchasing more just because im so happy with the fit and style but blackbough swim is now my #1 because of the awesome customer service as well!

Resposta da Blackbough Swim
Great communication
At first I disappointed in the return policy, however, the team was extremely responsive and willing to email back and forth with me to come to an understanding and I was ultimately shown great customer service and personalized support.
VERY GOOD CUSTOMER SERVICE
VERY GOOD CUSTOMER SERVICE! VERY FAST AND RESPONSIVE WITH MY INQUIRIES!
Best Customer Service & Great Quality bikinis…
Nina and Lux we’re so helpful regarding my order and delivered the best customer service. Love that my orders came in earlier than expected. Overall experience 10/10 and customer service is great 👍
Great company
I’ve ordered 2 bikinis from them so far and each one is amazing quality! Perfect fit, super soft material and the cutest designs. I recently was having a problem with my reviews glitching, not going through and not having received my points for them and they were amazing in responding and giving me my points for the reviews and answering any questions I had. I usually don’t write reviews for things but I felt compelled to write one based on how great the products and customer service is.
Bad customer service/or rather none
My package never made it to me. I went three different times to go get it from its delivery location and it was never scanned into the system yet when I tried to get help from blackbough they just have told me to go back cause its there when its not offering no help or customer service at all. its been two months and they still havent helped me with this just had me in circles
Buyer Beware
Placed an order and for some reason the shipping adress was changed in the process to some random WalMart store. There is no way we would have mistakenly used a Walmart address. Since they delivered to the WalMart, they refuse to refund our purchase. Hope they enjoy stealing our $35.
Cute and great quality
Very cute bikini and great quality. Responsive and kind customer service. I’ll be back for more :-)
customer service is top tier
customer service is top tier, super responsive and helpful! very kind :-)
I made the silly mistake I’m sure many…
I made the silly mistake I’m sure many others do by purchasing an item that wasn’t in my country’s currency.
The customer service was amazing!
Fast and understanding reply’s from the customer support team. Which many shoppers don’t tend to get from large online retailers any more.
My issue was resolved in a matter of minutes.
Very happy with this service!!
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