blackcircles Canada Opiniões 

Ordered four wheels for my vehicle. Bought Oct 26th, delivered Oct 29. Had no issues at all. Easy to use website and fast delivery.

J'ai trouvé leur site en magasinant mes tires d'hiver en ligne. Les prix sont incroyables et la majorité des reviews sont excellents, avec certains moins bon donc j'ai décidé d'appeler en succursale avant de passer ma commande. Je voulais me faire ma propre idée avant de prendre "le risque". La personne avec qui j'ai parlé a été très informative, ce que j'ai beaucoup apprécié. J'ai finalement passé ma commande et ça a été super rapide et facile. Je laisse 4 étoiles, mais 5 étoiles possibles (et un gain de clients de mon entourage) si tout se passe bien avec ma commande! À suivre

It's unfortunate because I do like the wheels I got, however the sensors I purchased along (from the the page of the wheel itself) did not fit properly. The dealership's technicians tried to make them fit but couldn't. On top of that, the sensors didn't sync properly with my 2024 Cadillac. While trying to make one fit, they broke it. I tried to return them, but they said they couldn't because it was broken. I said no problem I can understand that, and asked to return the other three (they are sold individually) but they said they came in a package (which they didn't) so refused the return. I'm out $250 because of that. Really bad first experience.

Denied my claim to replace a tire while on a road trip they told me instead of getting a local shop to replace the tire I should wait for one to be shipped from Quebec. This would have cost me more money in hotels than the cost of the tire. They claim they have a road hazard warranty but don't believe it.

Total misleading,

Place an order and It was cancelled after a day. Customer service is truly bad.

Not recommended- this website is scam

My order 201929341 for four tires was placed on Tuesday. On Wednesday one tire arrived with the other three coming on the Thursday. So, all four were delivered within two days which is the fastest shipping I've ever experienced during many years of online shopping which is practically unheard of. The price was very good and made that much better with their free shipping. I still have trouble believing just how fast this purchase proceeded. Oh yes, all four tires were 1725 making this deal even sweeter.

Order received, all is well

Order 4 tires on Wednesday morning and received them on Friday at noon. Tires in good condition, were made in April 2025. Will review again after first winter with the tires.

I ORDERED 2 MORE TIRES AGAIN..... THIS IS MY 3RD ORDER IN A MATTER OF MONTHS AND AGAIN THE DRIVER JUST LEFT MY TIRES EXPOSED ON MY PORCH WITHOUT EVEN ATTEMPTING TO RING MY DOORBELL SO SOMEONE CAN GRAB THE TIRES. I WROTE A REVIEW FOR MY PREVIOUS ORDER STATING THE TIRES ALMOSTV GOT STOLEN AS THE DRIVER JUST LEFT THE TIRES OUT IN THE OPEN AND SOMEONE WAS HOME ALL DAY AND IF THE DRIVER RANG THE DOORBELL THE SITUATION COULD HAVE BEEN AVOIDED ALL TOGETHER. SOMEONE FROM THE COMPANY REPLIED TO MY REVIEW STATING THIS WOULDN'T HAPPEN AGAIN BUT IT JUST DID.... HORRIBLE SERVICE THAT'S ALL I GOT TO SAY. WON'T BE ORDERING TIRES HERE AGAIN

Tire was a day late and I was off to a trip the next day and needed a new spare for my trailer. Juan was accommodating and the tire appointment eeked in so I went to the shop to drop off the spare.

When I looked at the tire it was the wrong brand, completely the wrong size and the wrong type (they sent a sports car tire, I ordered an all-terrain. The guy at the shop was dumbfounded too as he looks at the order and nothing matched.

They wasted my time and now are holding my money hostage until we go through the return process for a tire I didn’t even take.

I don’t recommend this company at all.

Multiple shipping errors, a used tire sent, and I had to return an extra one they mistakenly delivered. The process wasted my time, caused unnecessary stress, and they offered only a pathetic compensation. I expected far better from a company of this size.

Sold me a set of tires that didn't match. Blamed it on improper rotation after only 90 days from sale date and refused to fix the problem

I never received my tires and Black Circle is refusing to refund me. It has now been a month and a half since I should have had my tires.

They sent me a photo from the carrier but it clearly shows a location that is not my address. I also didn’t receive any tracking number until several days after the supposed delivery.

They asked me to file a police report, which I did but now they’re telling me they still won’t issue a refund.

At this point, I suspect the tires were never actually shipped and that’s why they are refusing to refund me.

So disappointed with this company. I ordered a set of 4 tires to go on a 1985 S10. I made the mistake of ordering what I saw and that was exactly what I needed. Raised white letters. Just like the image on their website. It was not what was shipped and that was an issue so I had contacted them about that. they responded I could return them for a refund which would be great except for the hundreds of dollars for shipping you have to eat. And then pay for more shipping to get what you need. ( the joys of shopping online). They then informed me it was all my mistake because it said BSW in the description( I didn't recall seeing that at all or would know what the means) and they have a clause in their agreement that the images are for illustration only. They should be very clear, especially with online business. I guess the only time you read the fine print is when you have a problem. I found someone locally that could properly make the raised letters white at a cost of $80. I requested they should compensate for the unexpected cost and use that as an opportunity to fix the problem. They offered to return or give a $30 credit on account. I am not sure their response would inspire me to do business with them again. they didn't want to remedy the situation, they just wanted to deflect blame. I want to start off by saying, no company is perfect or has no issues and I respect that but how company's respond to these issues is a reflection of their character. This company doesnt face their problems, they deflect. The price was good, the shipping was vague and the service in my view poor... It is tough purchasing online, especially when the shipping is so costly. its experiences like this that turn me off of it. If I had know there would of been an issue with not getting what I had ordered, I would of been more diligent in questioning but even that is a challenge with response times. If details are important to you, this is probably not the company you want to do business with. Its not that they have problems, its how they deal with them that is the measure of their business and has earned them a 1 star.

Vaste choix de pneus de qualité, avec de bonnes promotions et un excellent rapport qualité/prix. Livraison rapide.

Seul bémol : l'absence de suivi de livraison. Les pneus ont été déposés sur le côté de la maison sans notification, ce qui présente un risque de vol.

Hormis cela, je recommande vivement. Je suis satisfaite du service. Merci!

I just purchased 4 Falkon Wildpeak AT4W tires from Blackcircles. The price was 15% less than the local tire shops in Calgary. The tires arrived in 2 business days. I will definitely purchase from Blackcircles again. Great service.

easy website to navigate, good price and selection for tires, received confirmation email with tracking, speedy delivery to an area (work place) outside of regular route. tires in great condition.
great experience. i highly recommend.
ref: kelly edge touring a/s 225/70r16 x2

After putting my order, I was not informed of when the order is being shipped and it was left on the middle of the drive way in front of my house facing street out in the open

Ordered tires on a Friday night and they arrived before noon on Wednesday. Priced $26 below nearest competitor for 14" tires.