blackcircles Canada Opiniões 

280
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Ordered tires on Tuesday, received them on Saturday. Delivery stated within 1 to 5 business days so was not expecting them on Saturday. Luckily, I was home. The winter tires came as ordered & wont... Ver mais

Classificada 1 em 5 estrelas

Online site doesn't specify what wheel seat type it is and customer service is not knowledgable or doesn't help at all. First customer service agent I got matched with didn't message me at all a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordered 2 sets of tyres lately with black circles 2 sets khumo tyres and great service and good price (can’t say great as price of rubber is huge atm) however quick to sort and find my preferred fitte... Ver mais

Classificada 5 em 5 estrelas

J'étais un peu craintif considérant la somme déboursée, mais le tout c'est agréablement bien déroulé. J'ai acheté 4 pneus Falken Wildpeak A/T4W et à peine quelques jours plus tard, ils étaient livrés... Ver mais

Informações sobre a empresa

  1. Loja de peças automóveis
  2. também em
  3. Loja de acessórios para automóveis
  4. Loja de rodas

Escrito pela empresa

Blackcircles.ca is a Canadian company whose head office is in Montreal. Our main objective is to offer our customers a level of service that is unrivalled in Canada as well as some of the most competitive prices on the market. Our customers can choose between 2 options: Purchase tires with home delivery in 3-5 days in most cases Purchase tires with installation: the customer chooses the garage and the appointment date and time, and we take care of the rest!


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

280 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 67% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(280)

184 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Trailer tires

Great to work with, very easy to order exactly what you are looking for on line. Delivery is usually with in a week to 10 days depending on time of year.
Would highly recommend. Oh and by the way great prices as well.
Darrell

25 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

BF Goodrich tires

Excellent pricing on tires , customer service and communication, tires were delivered to my house in just under a week.
I recommend this company to anyone thats looking for tires.

2 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Do NOT trust their inventory

I was able to complete and pay for an order on BlackCircles.ca for an item that was later confirmed to be not in stock. At no point during checkout was there any indication that the item was backordered or unavailable.

I was only informed after payment that the product was not available. For an online retailer, accurate inventory visibility is fundamental, and this experience significantly undermined my confidence in the reliability of their ordering system.

If stock availability or lead times had been clearly disclosed before purchase, I would not have placed the order. Transparency at checkout is essential, especially for customers making time‑sensitive decisions. Based on this experience, I would be cautious about relying on inventory information shown on this website.

14 de abril de 2026
Opinião espontânea
logótipo da blackcircles Canada

Resposta da blackcircles Canada

We’re very sorry to hear about your experience and truly apologize for the inconvenience caused.
At Blackcircles.ca, products that are not in stock are normally not displayed as available on our website. Unfortunately, it appears that a technical issue occurred at the time of your transaction, which allowed the order to go through despite the item no longer being available.
We understand how frustrating this situation must have been, especially when timing is important, and we sincerely regret any loss of confidence this may have caused. Your feedback is extremely valuable, and we are actively working to prevent this type of issue from happening again to ensure better transparency and reliability during checkout.
Thank you for bringing this to our attention.

Classificada 5 em 5 estrelas

Next Day

I ordered my tires, and they arrived at my door the next day. You can't do any better than that!

17 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

We are very pleased with the experience…

We are very pleased with the experience we had buying tires with Blackcircles.ca. The website was super easy to use and the best part is the tires arrived within 3 days and free shipping. We have already recommended to coworkers to look into buying tires here. The only negative is no tracking number with the order. But we can deal with that since everything else is great 👍

27 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Purchased brand new tires but received…

Purchased brand new tires but received used tires. I was told by customer rep they only sell new tires but received used tires. their suppliers are multiple shops and dont know what theyre physically selling. return process took over a month. even after they had purolator with tracking picked up the used tires they had to "wait for their supplier to credit them" what a nightmare, i would avoid this company, better off dealing with a locale store or a national tire chain where you can see the tires.

10 de março de 2026
Opinião espontânea
logótipo da blackcircles Canada

Resposta da blackcircles Canada

Thank you for your feedback. We’re very sorry to hear about your experience and the frustration it caused.
We would like to clarify that we do not sell used tires — all tires we offer are brand new. It’s possible that there may have been a misunderstanding or an issue during fulfillment, which is certainly not the experience we aim to provide.
Regarding the return process, we understand how delays can be frustrating. Since we work with a network of suppliers, returns can sometimes require confirmation from them before a refund is finalized, but we recognize that this should have been handled more smoothly.
We truly appreciate you bringing this to our attention, and we would like the opportunity to look into this further and make things right. Please feel free to reach out to us directly at 1 844 926-2527 with your order details so we can investigate what happened.
Thank you again for your feedback.

Classificada 5 em 5 estrelas

I purchased a wheel and tire package…

I purchased a wheel and tire package and they were the best price I can find. But my wheels originally were sent to the wrong address however I dealt with their customer service team, and I was helped my super team member there (Cathy Richard) which was able to quickly and professionally provide me with new shipping details and recovered my wheels. She went above and beyond in level of service. She kept me in the loop and got my wheels on delivered on time too.

13 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service & Wide Array of Tires

Prior to purchasing my Goodyear tires from Blackcircles, I had never ordered tires online. From the search for my tire specification till I finally emptied my cart with the purchase, it was smooth sailing. They have valuable information about tire brands which helped me to make an informed decision. Most importantly, someone else had quoted a higher price for the same brand I bought from them. I saved $217 CAD by purchasing from them. My tire arrived on the third day after my order. I’m impressed with their service and array of tires. You are truly ‘Blackcircles”

9 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great Buy. Excellent Experience.

This is the first time I tried Black Circles. I bought Uniroyal Tiger Paws. I priced them at a few places. They beat everyone's price. Delivery was 2 days. I called to ask a question. Customer service was knowledgeable and helpful. I will recommend Black Circles.

2 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent experience

Excellent experience. Easily viewed, ordered and paid for my tire order. Order arrived quickly. Definitely will order from black circles again!

26 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

service téléphonique excellent car je…

service téléphonique excellent car je n'était pas sur. Servive pour référence avec un poseur de pneus près de ma résidence. Il s'assure de prendre un rendez-vous a notre disponibilté. Service patient et très poli. Après vérificaton Bon prix pour meme modèle sur d'autre commerce.

8 de abril de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Good website & deal - POOR DELIVERY service

Good website, shopping experience online and pricing. But very poor delivery service : one email confirming that the order was placed, then NO email regarding shipping at any point (neither a tracking number, or date, or even "delivered"), only to find the tires one day, returning from work, piled up in front of my house 6 feet from the street, available to be stolen by anyone (very common in the area with amazon and else) -- VERY POOR DELIVERY SERVICE.

20 de março de 2026
Opinião espontânea
logótipo da blackcircles Canada

Resposta da blackcircles Canada

Thank you for sharing your feedback with us. We truly appreciate it. We work with many distributors across Canada, and unfortunately, not all of them send us the tracking information automatically. In some cases, the shipments actually arrive before we even receive the tracking details. Please rest assured that our customer service team works hard every day to provide tracking information to our customers as quickly as possible. However, sometimes, despite our best efforts, it is not possible to send it before the delivery is completed. We sincerely apologize for the inconvenience and will continue working to improve this process. Thank you for your understanding

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