Blackhawk Computer Support went above and beyond with their service when I needed them. Stefan was very knowledgeable and professional. He got right down to the root of my problem.
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Leia as opiniões dos outros
Blackhawk Computers removed my corrupted hard drive and replaced it with an SSD drive for much less than local tech stores quoted me. They also were confident that all my data could be transferred, wh... Ver mais
I acquired an older server but was having problems troubleshooting it to start-up. I am pretty good repairing pc but this was beyond my abilities. I called up Blackhawk and I connected to a person im... Ver mais
Been using their service ongoing for a couple years. If I call, they take control of my computer and before I know it , the problem is resolved. I would not use any other service.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are not Blackhawk Network in Pleasanton. Our company name is Blackhawk MSP, LLC. We do Help Desk Support for small businesses and residential. We do not sell gift cards or products.
Informações de contacto
San Ramon, Estados Unidos da América
- 19252184000
- ryan@blackhawkmsp.com
- blackhawkmsp.com
Stefan did great and he was honest
About two months ago I hired someone on Craigslist to help install new Microsoft office software and transfer information. It was a disaster. My contacts were gone and I had Microsoft sending messages “the software installed was not legal software”. I had to start over. I searched Craigslist and
found Blackhawk MSP. I was very skeptical.
Especially when I asked for an estimate, he explained I would only be charged for the time he worked (not waiting time), requesting my credit card information and granting access to my PC remotely. Stefan set up MS Office, signed me up (legally) and transferred all my data from iCloud account. He worked on my PC for 3 hours. He only charged me for two hours. I would recommend Stefan!
5 de agosto de 2021
Excellent service
Excellent service & so quick setup. My website loads so much faster now.
1 de agosto de 2021
Great service
Great service, great communication. Got everything done I needed. Very patient and considerate of my circumstances.
29 de julho de 2021
Question answered quickly.
Blackhawk was unable to provide the service I sought, but they notified me quickly and politely; highly professional conduct.
24 de julho de 2021
Great Customer services!
Great customer services, got response to my question the same day!, much appreciated!.
12 de julho de 2021
Resposta da Blackhawk Computers & IT Support
I responded on the 7th.
Sorry, Bios passwords are almost impossible to remove. You would probably have to send it to Lenovo.
Thanks!
https://blackhawkmsp.com/crm/forms/tickets/c154e767cddecbd1d3580bd51e79a0a8
Thank you for your continued assistance.
3 de julho de 2021
Top notch IT service and support.
Blackhawk is my office365 and BitDefender provider. They always come thru for me when needed. They are available sometimes during weird hours and locations. So it’s nice to know they have my back when I need them.
I highly suggest you consider giving Blackhawk an opportunity to support your company.
8 de junho de 2021
Opinião espontânea
Ryan has been very helpful with…
Ryan has been very helpful with answering my questions and actually finishing up what needs to be done in a timely manner. Always responsive! Thanks Ryan!
3 de maio de 2021
COMMANDES TRES SIMPLE ET RAPIDE
23 de abril de 2021
Opinião espontânea
Fast & Easy
I had a problem with the security issue in my laptop and Blackhawk was super fast and savvy to solve the problem in a short period of time. Very helpful .
12 de abril de 2021
Great customer services and very…
Great customer services and very knowledgeable about systems
10 de abril de 2021
Excellent service & very knowledgeable
Excellent service & very knowledgeable! I definitely recommend this company got your computer needs. I will continue to be a customer,
9 de abril de 2021
Quick and easy to deal with!
Efficient, fixed my problems, no wait and easy to deal with!
I'm glad I found this service.
2 de abril de 2021
Excellent service and will always use…
Excellent service and will always use Blackhawk MSP for all my IT needs.
Many Thanks,
Ric Hines
2 de abril de 2021
Internet rescue
Alex was so quick to come to our rescue when we weren’t sure what was going on with our internet.
5 de março de 2021
sharepoint was down and your staff was on it right away
My sharepoint was not running late Friday afternoon, Ryan called immediately and got it up and running.
1 de março de 2021
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