Blackhawk Computers & IT Support Opiniões 94

TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Blackhawk Computer Support went above and beyond with their service when I needed them. Stefan was very knowledgeable and professional. He got right down to the root of my problem.

Classificada 5 em 5 estrelas

Blackhawk Computers removed my corrupted hard drive and replaced it with an SSD drive for much less than local tech stores quoted me. They also were confident that all my data could be transferred, wh... Ver mais

Classificada 5 em 5 estrelas

I acquired an older server but was having problems troubleshooting it to start-up. I am pretty good repairing pc but this was beyond my abilities. I called up Blackhawk and I connected to a person im... Ver mais

Classificada 5 em 5 estrelas

Been using their service ongoing for a couple years. If I call, they take control of my computer and before I know it , the problem is resolved. I would not use any other service.

A empresa respondeu

Informações sobre a empresa

  1. Assistência técnica de informática
  2. Suporte e serviços para computadores
  3. Empresa de hospedagem na Web

Escrito pela empresa

We are not Blackhawk Network in Pleasanton. Our company name is Blackhawk MSP, LLC. We do Help Desk Support for small businesses and residential. We do not sell gift cards or products.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

94 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

I don't have the computer expertise to…

I don't have the computer expertise to critique the service I received (which is why I use Blackhawk!), but something felt wrong about the way Stefan chose to address my problem. I just can't believe that was the only or the best way to fix the sudden problem with downloading a photo from my iPhone via gmail to Picasa for editing. Of course I could be wrong, but I just didn't feel that he knew exactly what he was doing or understood what I was asking. I know Picasa was discontinued a few years ago, but I was still able to use it on a regular basis. This has really been unfortunate.

9 de fevereiro de 2021
logótipo da Blackhawk Computers &  IT Support

Resposta da Blackhawk Computers & IT Support

Sorry, but Google cancelled Picasa a long time ago and now it doesn't work. They suggest that you use Google Photos as their new editor and that is what we switched it out to.

Classificada 5 em 5 estrelas

Good

Good. I will use them for future IT needs

8 de fevereiro de 2021
logótipo da Blackhawk Computers &  IT Support

Resposta da Blackhawk Computers & IT Support

Thank You Very much for your business.

Classificada 5 em 5 estrelas

Had problems connecting to vpn

Had problems connecting to vpn. Running solidworks (couldn't get license). Ryan fixed these quickly. Thanks.

6 de fevereiro de 2021
logótipo da Blackhawk Computers &  IT Support

Resposta da Blackhawk Computers & IT Support

Thank You Very much for your business.

Classificada 5 em 5 estrelas

Blackhawk provides rapid and competent…

Blackhawk provides rapid and competent response to help our requests. Timely assistance with configuring laptops and IT equipment helping to keep our operation running smoothly. Would definitely recommend to a new company or organization looking to improve their IT infrastructure and support needs of employees.

4 de janeiro de 2021
Classificada 4 em 5 estrelas

Good initial response -- quality work.

I received a fast initial response by blackhawk, but when my issue wasn't easily corrected it had to be sent to another tech. After the referral, they were slow at getting back to me. It seemed I got lost when moving from one tech to the other. When they finally got back to me, Terrell fixed my problem very quickly and I am up and running.

14 de outubro de 2020
logótipo da Blackhawk Computers &  IT Support

Resposta da Blackhawk Computers & IT Support

Thank you for being a very patient, great customer. Unfortunately I wanted to escalate this to another tech but he was on vacation for 2 weeks. He was trying to do some work while out but it wasn't happening. Finally Terrell got the ticket. :)

Classificada 5 em 5 estrelas

Worth the online evaluation

I acquired an older server but was having problems troubleshooting it to start-up. I am pretty good repairing pc but this was beyond my abilities. I called up Blackhawk and I connected to a person immediately to blindly walk through every possible problem. The technician patiently worked through for an hour until we resolved it was a motherboard issue. This would have been such a hassle to find a company and drop it off then schedule a pick up time days or weeks away. Blackhawk was well worth the hour technician fee.

13 de outubro de 2020
Classificada 5 em 5 estrelas

Five stars is not enough

Five stars is not enough. We are very happy to have found Ryan and Blackhawkmsp. It's great to know we can get excellent help and get things fixed when we need it. Blackhawkmsp is an excellent, smooth, running service and a pleasure to work with. Best of all, they know what they are doing. Thumbs up!

8 de outubro de 2020

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais