Top Car
Top Car , love the Cla , classy and sporty 😮💨😮💨😮💨, thank you black star fleet 🤩
5 de agosto de 2026
Opinião espontânea
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Informações sobre a empresa
Escrito pela empresa
Experience luxury, performance, and head-turning style with our fleet. These cars delivers the perfect balance of elegance and aggression. The upgraded body kits and sporty rear spoilers give them bold road presence, while the refined interior offers pure comfort and cutting-edge technology. Step inside and you’re welcomed by stunning ambient lighting and a luxury star light headliner that transforms every journey into a first-class experience — whether it’s a night out, business trip, weekend getaway, or special occasion. Powered by responsive turbocharged engines, these cars offer smooth performance, impressive efficiency, and the signature Mercedes drive quality that makes every mile unforgettable. ✨ Features: • Upgraded body kit • Rear spoiler • Ambient interior lighting • Star light headliner • Premium comfort interior • Smooth automatic transmission • Ultimate driving experience Drive in style. Arrive with presence. Book now and elevate your journey.
Informações de contacto
RG42, Bracknell, Reino Unido
- 07801260286
- support@blackstarfleet.com
- blackstarfleet.com
3,9
Bom
20 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Not satisfied with the car
Not satisfied with the car. Too much issues with their vehicle. Not even proper assistance and blamed me for the issues in the car which were literally showing up after covering 7 miles since I took the car.
5 de agosto de 2026
Opinião espontânea
Resposta da Black Star Fleet
Thank you for your review.
We take all genuine feedback seriously and always aim to investigate any concerns raised about our services. However, we have been unable to identify you as a customer, parent/carer, service user, or individual who has had any recorded dealings with our organisation.
We have also noted that a number of similar negative reviews have been posted within a short period of time. We have no record of the circumstances described in this review and, based on the information currently available to us, we have concerns regarding its authenticity.
We have therefore reported this review to Trustpilot and requested that the reviewer provide information that can verify a genuine experience with our organisation.
If you have genuinely used our services, we would be happy to investigate your concerns. Please provide Trustpilot with the requested verification information so that we can identify the relevant booking or interaction and respond appropriately.
We remain committed to genuine, transparent feedback from the families, customers and organisations we work with.
I have experience a very bad customer…
I have experience a very bad customer experience from this car rental company. I would request everyone if you want to have a good positive trip or experience with the car rental please prefer another car rental company.
8 de agosto de 2026
Opinião espontânea
Resposta da Black Star Fleet
Thank you for your review.
We take all genuine feedback seriously and always aim to investigate any concerns raised about our services. However, we have been unable to identify you as a customer, parent/carer, service user, or individual who has had any recorded dealings with our organisation.
We have also noted that a number of similar negative reviews have been posted within a short period of time. We have no record of the circumstances described in this review and, based on the information currently available to us, we have concerns regarding its authenticity.
We have therefore reported this review to Trustpilot and requested that the reviewer provide information that can verify a genuine experience with our organisation.
If you have genuinely used our services, we would be happy to investigate your concerns. Please provide Trustpilot with the requested verification information so that we can identify the relevant booking or interaction and respond appropriately.
We remain committed to genuine, transparent feedback from the families, customers and organisations we work with.
Worst experience of booking a car ever
Worst experience of booking a car ever. Host will cancel the last moment. No respect for their customer’s as well. It’s a shame to even rate them 1 star. Ladies & gentlemen please be careful and prefer renting a car from another car rentals instead of BSF car rental.
8 de agosto de 2026
Opinião espontânea
Resposta da Black Star Fleet
Thank you for your review.
We take all genuine feedback seriously and always aim to investigate any concerns raised about our services. However, we have been unable to identify you as a customer, parent/carer, service user, or individual who has had any recorded dealings with our organisation.
We have also noted that a number of similar negative reviews have been posted within a short period of time. We have no record of the circumstances described in this review and, based on the information currently available to us, we have concerns regarding its authenticity.
We have therefore reported this review to Trustpilot and requested that the reviewer provide information that can verify a genuine experience with our organisation.
If you have genuinely used our services, we would be happy to investigate your concerns. Please provide Trustpilot with the requested verification information so that we can identify the relevant booking or interaction and respond appropriately.
We remain committed to genuine, transparent feedback from the families, customers and organisations we work with.
What a professional service
What a professional service. Plenty of choice of vehicles. Staff go out of their way to please. I'll use Black Star Fleet again and again.
28 de março de 2026
Opinião espontânea
What an amazing experience
What an amazing experience. Such a quick and smooth process. I would definitely recommend!
23 de março de 2026
Opinião espontânea
Fantastic service with great customer…
Fantastic service with great customer service.
9 de março de 2026
Opinião espontânea
Great customer service
Great customer service! Quick to respond, highly recommended!
27 de fevereiro de 2026
Opinião espontânea
Highly recommend this service
Highly recommend this service - the car was clean and the customer service was excellent. I'll definitely use this service when I need a car again.
1 de março de 2026
Opinião espontânea
5 star Service
5 star Service, Great service provided Clean and Comfy Car had the opportunity to deal with Diop such great guy and ready to get anything sorted on time even thou wasn’t needed at end. Definitely recommend
1 de junho de 2025
Opinião espontânea
Fantastic service and quality cars
Fantastic service and quality cars . Highly recommend to use this service .
28 de fevereiro de 2026
Opinião espontânea
The car was presented clean and running…
The car was presented clean and running like a brand new. This company representative is helpful friendly and easy to get in contact with. I am definitely using Black Star Fleet again.
27 de fevereiro de 2026
Opinião espontânea
I had an amazing experience with Black…
I had an amazing experience with Black Star Fleet! The Mercedes was fantastic, and the service was incredibly smooth. I’ll definitely be back to use your services again. Highly recommended!
28 de fevereiro de 2026
Opinião espontânea
100 percent would use again
Great service provided and very reliable. Good customer service given when hiring cars from this business
27 de fevereiro de 2026
Opinião espontânea
Had a great experience with the company…
Had a great experience with the company , they treated me with respect and I felt like I was looked after, would definitely recommend. Thank you !
28 de fevereiro de 2026
Opinião espontânea
Really good experience
Really good experience, car was clean and well kept, and easy to hire! Definitely recommend!!
18 de fevereiro de 2026
Opinião espontânea
Quality service and no hassle
Used Black Star Fleet recently and it was all pretty straightforward. Booking was easy, no hassle, and everything was explained clearly. The car was really good and exactly what I expected. Pick up and drop off was smooth too.
Would definitely use them again.
10 de fevereiro de 2026
Opinião espontânea
Fantastic Service.
Diop was a pleasure to deal with. Car was very clean and spotless. Will be renting again. Thank you.
27 de fevereiro de 2026
Opinião espontânea
Great experience
The car was very clean, drove really smooth and easy process to book. Highly recommend. Would definitely use them again.
20 de fevereiro de 2026
Opinião espontânea
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