Bliss Eco Energy Limited Opiniões 58

I had an extremely disappointing experience working with this company. From my perspective, there were serious issues with payments, project management, and how subcontractors were treated. Workers and subcontractors were left chasing payments, and communication around contracts and agreed terms was deeply concerning.

Site management was consistently disorganized. Materials were often missing or incorrectly ordered, which caused delays and made it impossible to complete jobs on schedule. Despite these issues being outside installers’ control, responsibility was often shifted onto the installation teams.

There were also instances where deductions were made from invoices for incomplete jobs, even when the work could not be finished because the correct materials had not been supplied. Instead of taking accountability for management and logistical failures, blame appeared to be placed on subcontractors and installers.

Based on my experience, there was a lack of professionalism, poor organization, and very little accountability. I would strongly advise anyone considering working with this company—whether as an employee, subcontractor, or client—to do thorough research first.

Our particular project was complicated due to the panels being located 200m from the house but the Bliss team pulled together and delivered a fantastic system for us, the install was smooth and well organised. I will be using them again in the future.

We had some misunderstanding on the cable route and with director (Dale's) interventions all was amicable resolved. Job completed.

The workers were very quick and when they finished, they left great big holes in the floor when I rang the company to see about making the holeis good I was told there electricians not carpenters one of their workers was here at the time and he said that’s very rude

Brilliant service from start to finish.
We are so happy with our solar panels. The electrician went through the App with us and we find it easy to use. The experience overall had been excellent.

Everything went to plan arrived early left when completed and working

Bliss Eco answered questions and provided updates.
"The solar installation is good, and the crew was competent. Although there were a few little delays and communication could have been more obvious, the system functions well overall, and we're satisfied with the outcome. A solid four stars.

From first contact with the Bill the sales person ( very knowledgeable)
To the installation, The hole process was professionally handled.
The installation team were polite and carefull in the work.
I would recommend Bliss energy with no hesitation.

From the initial enquiry to meeting Joe, Sales advisor, and then Alex and the installation team, it’s been a breeze. Any questions were dealt with straight away. Chloe in the office was there to assist with any issues. The system has been up and running for almost a month and anything to be a little bit more self sustainable is a good thing in my eyes. I would definitely recommend Bliss Eco if you were thinking of panels etc. Many thanks to the team.

Such an easy and pleasant experience- The installer, Alex, was fantastic. Worked so hard and on a really rainy day, too. He helped me register an account for my EV charger and talked me through how it all worked. Great communication from the firm and all paperwork sent through.

Very prompt response to initial enquiry following recommendation from neighbour. The Energy Assessor (salesman to you and me) listened well to what we said and avoided unnecessary detail, and then provided an initial quotation very quickly, which he updated again very quickly to take advantage of the chance to improve the system. We were able to take advantage of a very keen price and quick installation date, with a lead time in weeks, compared to a national company with a lead time in months.
The contract signing process and technical survey booking was efficiently handled by the friendly office staff and the surveyor was also prompt, friendly, knowledgeable, and able to answer all our questions.
The friendly installation team did a great job on the day with all work completed as planned and a clear explanation provided of the app that shows the system operation.
The scaffolding team, although sub-contractors, also did a great job.
It was great to know that everyone we dealt with was a direct employee of a regional company, apart from the scaffolders for obvious reasons; no faceless bureaucrats!
In summary, a great company to deal with, with great people, who did what they said they would do when they said they would do it, providing in a great product and service an excellent solution to our Solar Energy challenge.

Everyone was very helpful, clear and polite. The crew were communicative, respectful and efficient. I would definitely recommend them.

Having just moved from a property where we had solar panels and a battery system installed, we were very keen to make the best use of this new (to us) house with its south facing roof. Having contacted a number of companies, we decided to go with Bliss Eco-Energy despite their being based over 150 miles away in Essex (we are in the New Forest)! The main reason for this is that the lead time for other companies was measured in months, some even quoting dates in 2026, while Bliss promised to be able to start work almost as soon as the survey had been completed. Also Bliss clearly had all the necessary accreditations with HIES, Tesla and their online reviews were very favourable.

The time from first contact to installation was just over 1 month with the price quoted very much in the same ballpark as the other companies, all for almost identical PV systems with 16 panels and the Tesla Powerwall 3 with Tesla gateway providing full house backup.

The installation team of 6 arrived at 08:20 and were finished by 1pm. The speed at which they worked was amazing, but may also explain the problems subsequently discovered and our reason for not giving the full 5 stars.

One of the solar panels was rather obviously sitting slightly proud of the others. More seriously, the earth bonding had not been properly installed and tested. Both of these faults were rapidly fixed by people driving the 300 mile round trip, so I cannot fault Bliss’s Eco-Energy’s commitment to customer service. Another problem was that the DC cables connecting the solar panels to the powerwall were not routed as the surveyor had described, but instead took a path where a significant section would be subject to full sunlight all day. Again, a 300 mile round trip was taken to reroute those cables through the attic space.

We are delighted with the performance of the system, and the very short lead time before installation. We are also very happy with the speed in which the problems have been resolved, although we feel that those problems might have been avoided had a little more time and care been taken during installation.

Excellent service throughout the installation process. Kept up to speed with all developments through he approvals process.

Rob, Alex and the whole team led us through everything we needed to know throughout the process. All the other vendors were pushing overly priced small installations which we realised didn’t make sense for us after a lot of research. Bliss Eco Energy had the expertise and flexibility to fit to our property and requirements. The guys that came to do the install were fast, efficient, friendly, diligent and careful with our home.

We got an auditor in after the installation, and ended up making a huge EPC jump from a low D to a solid B, more than offsetting the already competitive pricing of the install in increased house value! And that was before we realised the huge savings we were making every day on energy bills, even selling energy back to the grid on cloudy October days! The cherry on the cake is that we now qualify for a lower interest green mortgage, shaving more than £1k a year off our mortgage too.

I would recommend Rob and his team without hesitation to anyone that is tired of high energy bills and outdated housing. My neighbours and friends are tired of hearing about how great they are. Just pull the trigger and have them upgrade your roof and life already, it’s a no brainer investment.

From the moment they contacted us we were informed of everything, salesman great honest straight talking and real . 1 week to installation by a very friendly team honest hardworking and professional. Great installation by expert engineers. I am very very happy with everything installation was excellent and saving from day 1 . Would I recommend yes definitely, and i had lots of quotes before choosing Bliss. Go for it you will not be disappointed.

A great experience from start to finish. Totally honest, upfront and I was informed of every step. They did exactly what they said at the times and days they said they would. From the sales man to the survey and to installation was fantastic.

Superb service from the very first contact. They were efficient, friendly and clean in every part of the installation. I would highly recommend this company

Excellent overall experience from the first contact with Iain, who did not pressure us at all, the scaffolding team, who were polite and efficient, and the installation team, who battled on through torrential rain to install our 14-panel system and get us up and running quickly. Would highly recommend.