My experience with Blooms Flora amazed me. The app was very easy to navigate and understand. My partner said the flowers were fresh and the cake was delicious. The delivery time was very accurate. O... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Received a bouquet of completely wilted, brown, sun-burnt flowers — looked days old and absolutely unfit to gift. Delivery was late despite prior confirmation. When I complained, they casually... Ver mais
A empresa respondeu
Great service by Blooms Flora, I was looked after by Tamal who did a fantastic job in keeping me informed about my order. I would definitely recommend.....All the best to the team
A empresa respondeu
Since Im overseas I hesitate to order online as often its a disaster. However this is the 1st time I tried Blooms Flora and I was pleasantly surprised by their level of service. The person replied to... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Our promise to our customers ✔️Timely Delivery ✔️Prompt Customer Service ✔️7-day Freshness Guarantee Blooms Flora is an Indian floral E-shop where you can find varieties of flowers, bakery items, chocolates, fruits & sweets. It has an Indian touch meant to deliver happiness to your loved ones. It is an online portal that offers a curated collection of fresh flowers, chocolates, dry fruits, various sweets and treats, and more! You can explore our range of cakes and flowers and get them delivered to the doorstep of your loved ones. To address the gifting needs of the consumers, Blooms Flora has brought several personalized products to cater to various occasions ranging from festivals, anniversaries, and birthdays to every celebration in the life of a person. You can also find perfect flower combos with delicious cakes, chocolates, and other merchandise. BloomsFlora is one of the fastest-growing gifting companies in India that delivers gifts right at the doorstep of your special ones to make them feel even more special.
Informações de contacto
Mumbai, 400063, Mumbai, Índia
- +919930006743
- support@bloomsflora.com
- bloomsflora.com
3,9
Bom
68 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Blooms Flora
Dear Girish,
Thank you so much for your kind words! We’re happy to know Tamal provided great service. Your appreciation means a lot to us!
Warm Regards,
BloomsFlora Team
Excellent service
The service was excellent thank you I would recommend you’ll to my family and friends .
20 de março de 2026
Opinião espontânea
Resposta da Blooms Flora
Dear Ninotshka,
We really appreciate your kind words! It’s great to hear that you enjoyed our service. Thank you for recommending us to your family and friends. We can’t wait to serve you again!
Warm Regards,
BloomsFlora Team
It’s a very very good shop
It’s a very very good shop. I was very happy about the 2 orders I have made. The quality of the Flowers and the present, the time of the delivery. I totaly recommand this webside shop.
8 de março de 2026
Opinião espontânea
Resposta da Blooms Flora
Dear Clemence,
Thank you so much for your kind words! 😊 We’re really happy to hear that you were satisfied with both of your orders, including the quality of the flowers, the gifts, and the delivery timing. Your recommendation truly means a lot to us. We look forward to serving you again soon!
Warm regards,
Bloomsflora Team
Amazing service
Amazing service, and thanks to tamal helping me out , beautiful flowers
8 de março de 2026
Opinião espontânea
Resposta da Blooms Flora
Dear Nilima,
Thank you for your lovely review. We’re very happy to hear that you enjoyed our service and the flowers. Tamal will be pleased to know his help was appreciated. Thank you for choosing us, and we hope to serve you again in the future.
Warm regards,
Bloomsflora Team
Wonderful Service and constant updates
Great service by Blooms Flora, I was looked after by Tamal who did a fantastic job in keeping me informed about my order.
I would definitely recommend.....All the best to the team
7 de março de 2026
Opinião espontânea
Resposta da Blooms Flora
Dear Hardeep,
Thank you so much for your kind words and for choosing Blooms Flora. We’re delighted to hear that you had a great experience and that Tamal kept you well informed throughout your order. Your recommendation means a lot to us. We truly appreciate your support and look forward to serving you again in the future.
Warm regards,
Bloomsflora Team
Received a bouquet of completely bad
Received a bouquet of completely wilted, brown, sun-burnt flowers — looked days old and absolutely unfit to gift. Delivery was late despite prior confirmation.
When I complained, they casually offered to “send some roses” instead of replacing the rotten bouquet. That says everything about their standards. I even escalated to the founder — no response.
Flowers are emotions, not garbage to be dumped on customers.
Avoid this florist if you expect fresh flowers or basic professionalism. I am proceeding with a consumer complaint.
21 de fevereiro de 2026
Opinião espontânea
Resposta da Blooms Flora
Dear Farhan,
We sincerely apologize for the experience you had and truly regret that the flowers did not meet the quality standards we aim to provide. This is certainly not the experience we want our customers to have, especially when flowers are meant for special occasions.
As discussed, we have already processed a full refund for your order. We take your feedback very seriously and will review this matter with our florist and delivery team to ensure such situations do not occur again.
We appreciate you bringing this to our attention and once again apologize for the inconvenience caused.
Warm regards,
Bloomsflora Team
Prompt Delivery as per Schedulr
15 de fevereiro de 2026
Opinião espontânea
Resposta da Blooms Flora
Dear Maria,
Thank you for your feedback! We're pleased that the delivery was made on schedule. We appreciate your support and look forward to serving you again.
Warm regards,
Bloomsflora Team
Worst experience with the order
Worst experience with the order. I spent money for flowers I didnt order. They decided to send what they had and in an awful packing.I couldnt change anything bcz they informed abt change of plans on the day of delivery and they dont value what the customer wants. Didnt want to give any star for this service. Its best to avoid them if you dont want poor quality service.
18 de fevereiro de 2026
Opinião espontânea
Resposta da Blooms Flora
Dear Valued Customer,
We’re truly sorry to hear about your experience and regret that the order did not meet your expectations. Our intention is always to deliver the exact product ordered and to inform customers in advance if any item is unavailable. In such situations, we try to offer the closest possible alternative.
We apologize if the communication or packaging did not meet our usual standards. Your feedback is very important to us, and we will certainly review this with our team to ensure a better experience in the future.
Warm regards,
Bloomsflora Team
FAIL and CHEATED by Blooms Flora!
I trusted Blooms Flora to deliver flowers to my wife on Valentine's Day, as she was staying at a leading hotel in Chennai. She never got them! NOTHING! Despite BF claims that they were "Delivered."
Attempted to call BF four times, during the times they were available for Customer Support. I only got to be placed on hold.
I emailed BF to provide me with the name of the hotel employee and date & time. They did not reply. A reputable florist would have investigated.
FAIL! I WAS CHEATED! I WILL NEVER USE THEM AGAIN!
14 de fevereiro de 2026
Opinião espontânea
Resposta da Blooms Flora
Dear Ronald,
We are very sorry to hear about your experience and completely understand your frustration.
Our records show that the delivery reached the hotel, and the receiver asked the hotel reception to hold the bouquet for collection. The bouquet was left safely at the reception as instructed, which is standard practice when requested.
We regret the miscommunication that led to this situation and are taking steps to improve our delivery notifications and customer support response times. We appreciate your feedback and hope to regain your trust in the future.
Warm regards,
Bloomsflora Team
I paid for 10 flower
I paid for 10 flower. But I received just 4 flower only. Unsatisfied wrapping. Scammer
14 de fevereiro de 2026
Opinião espontânea
Resposta da Blooms Flora
Dear Subathira,
We’re sorry to hear about your experience. After reviewing the order with our florist team, they have confirmed that 10 flowers were arranged and delivered as per the order details.
However, we take customer feedback seriously. If you could please share a photo of the bouquet you received, we would be happy to review the matter and address your concern regarding the wrapping as well.
Thank you for bringing this to our attention.
Warm regards,
Bloomsflora Team
Amazing Service at Blooms Flora
My experience with Blooms Flora amazed me. The app was very easy to navigate and understand. My partner said the flowers were fresh and the cake was delicious. The delivery time was very accurate. Overall experience was spectacular.
Thank you Blooms Flora for making my surprise even more special. Until next time.
5 de fevereiro de 2026
Opinião espontânea
Resposta da Blooms Flora
Dear Ellaissa,
Thank you so much for your wonderful feedback! We’re truly delighted to hear that you had such a smooth experience using our app and that your partner loved the fresh flowers and delicious cake.
It means a lot to us to be part of your special surprise. We’re glad we could help make it memorable for you.
Looking forward to serving you again soon! 🌸
Warm Regards,
BloomsFlora Team
I placed an inDisappointed, Not as Advertised (For Awareness & Improvement)ternational order with…
I placed an international order with BloomsFlora for the first time, and unfortunately it was a disappointing experience. The flowers were delivered on 4 Feb 2026 to a close friend who had just undergone surgery, so this order was meant to be thoughtful and comforting.
Sadly, the arrangement delivered looked very different from what was shown on the website. The flowers were poorly arranged, disproportionate, and placed in an uneven holder. When I FaceTimed my friend, it was genuinely upsetting to see what she received, and it was also embarrassing for me as the sender.
I understand that slight variations can happen, but this was not a minor difference — the contrast was significant and unacceptable for a professional florist. I chose BloomsFlora believing it to be a legitimate and reputable business.
I am not seeking a refund. My intention in writing this review is to make the business owner aware of how orders are being prepared and delivered, particularly at the Coimbatore branch, and to encourage improvement and better quality control.
I hope this feedback is taken constructively for the betterment of future customers.
4 de fevereiro de 2026
Opinião espontânea
Resposta da Blooms Flora
Dear Valued Customer,
Thank you for taking the time to share your detailed feedback. We are truly sorry to hear that your first international order experience with us was disappointing, especially given the emotional importance behind it.
We completely understand how upsetting it must have felt to see the arrangement differ significantly from what was displayed on our website. While slight variations can occur due to seasonal availability, the quality and presentation should always meet our standards.
Your feedback regarding the Coimbatore branch has been noted seriously and has been shared with the concerned team for immediate review and corrective action. We genuinely appreciate that you are not seeking a refund but instead highlighting this for improvement.
Thank you again for your honest feedback. We are committed to strengthening our quality control and ensuring a better experience for future customers.
Warm Regards,
BloomsFlora Team
Excellent service and follow through…
Excellent service and follow through from Arbaz khan. he guided me through my order since i needed some customisation and made sure the execution was done so well.
29 de janeiro de 2026
Opinião espontânea
Resposta da Blooms Flora
Dear Joyce,
Thank you for the wonderful review! 😊 We’re so happy to know that Arbaz Khan’s patience and understanding made your experience remarkable. It’s great to hear that the bouquets exceeded expectations and brought joy to your colleague. We truly appreciate your support!
Warm Regards,
BloomsFlora Team
Though the site is genuine
Though the site is genuine, delivered in time, What shown on website and what actually delivered is different. Please correct it in future. U know that the price charged is high. U will get a great Boke for less price from offline florists. If we pay high price, the quality should be also high.
26 de janeiro de 2026
Opinião espontânea
Resposta da Blooms Flora
Dear Joe,
Thank you for sharing your feedback with us.
We would like to clarify that the delivery charge of ₹600 was mentioned at the time of order placement and accepted accordingly. As blue orchids were unavailable, we contacted you in advance and delivered purple and white orchids with your confirmation. Please note that any change in flowers may affect the overall appearance of the arrangement compared to the reference image.
Your feedback is valuable to us, and we will strive to offer an even better experience in the future.
Warm regards,
BloomsFlora Team
Excellent service meets more than my…
Excellent service meets more than my expectation.
21 de janeiro de 2026
Opinião espontânea
Resposta da Blooms Flora
Dear Binoy,
Thank you for your wonderful feedback! We’re delighted to hear we exceeded your expectations and look forward to serving you again.
Warm Regards,
BloomsFlora Team
Order from overseas
Ordered from abroad, delivered on time. Product as described and lovely, will order again.
Live tracking would be better as i received a delivered email 2 hours before the actual delivery
19 de janeiro de 2026
Opinião espontânea
Resposta da Blooms Flora
Dear Giftson,
Thank you for your kind feedback! We’re thrilled that your order arrived on time and you loved the product. We appreciate your suggestion about live tracking and will work on improving it for a better experience.
Warm Regards,
BloomsFlora Team
Unreal! Super fast!!!
Guy!!!! Not kidding! I ordered flowers in the evening and boom got it delivered to my girl next morning! Almost morning!!! It was fast, unreal and so so good! I really didn't expect such a service to be perfectly honest! I just gave it a try and jt actually worked! Better than my expectations!!!! Loved you guys!!! Amazing!
Thank you so much!
15 de janeiro de 2026
Opinião espontânea
Resposta da Blooms Flora
Dear Saad,
Thank you for taking the time to share your experience with us.
We’re delighted to know that our service and delivery speed met and exceeded your expectations. Your appreciation motivates our team to keep delivering the best. We look forward to serving you again soon.
Warm Regards,
BloomsFlora Team
It was delivered on time and no damage to flowers & gift
Everything was smooth and hasselfree. Hope the service continue to remain efficient and reliable.
8 de janeiro de 2026
Opinião espontânea
Resposta da Blooms Flora
Dear Valued Customer,
Thank you for your kind words! We’re delighted to hear that you had a smooth and hassle-free experience. We’ll continue striving to provide efficient and reliable service every time.
Warm Regards,
BloomsFlora Team
Very professional and fast.
I tried to order flowers for a friend that is currently in India. All the venues I tried had problems with payment and customer service. This was by far the best and the fastest. The flowers were fresh and pretty so I highly recommend it.
3 de janeiro de 2026
Opinião espontânea
Resposta da Blooms Flora
Dear Doğukan,
Thank you so much for sharing your experience! We’re really happy to hear that ordering from abroad was smooth and that the flowers were delivered quickly, fresh, and just as expected. Your recommendation truly means a lot to us, and we’re grateful you chose us to help make your friend’s day special.
Warm Regards,
BloomsFlora Team
Products are received as per described…
Products are received as per described in site. Delivery is also on time. I have booked multiple items so far and the support team is also very helpful and responsive for any queries.
1 de janeiro de 2026
Opinião espontânea
Resposta da Blooms Flora
Dear Kishan,
Thank you so much for your kind feedback! We’re really happy to hear that the products met your expectations and that delivery was on time. It’s great to know our support team has been helpful as well. We truly appreciate your continued trust and look forward to serving you again soon! 😊
Warm Regards,
BloomsFlora Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.