Their lack of care almost killed my…
Their lack of care almost killed my mum! They charged a fortune (more than most other companies) when we asked for carers that could drive and have a car, promising they would deliver. I paid the money but they never supplied a carer that even had a driver's licence, let alone a car. Every time I asked when we'd get a Carer that could drive, they just said they were working on it. The carers constantly ignored mum for long periods of time and only interacted with her when she required feeding. The were purely junk food and microwave meals. No matter how many times Blossom were asked to improve the diet, they didn't t ake any action. This year, mum was admitted into hospital due to low sodium levels, which had caused her to collapse twice. The cause was a poor diet. After the second day of hospitalisation , I was given the last rites conversation. Her sodium levels were too low and, given her age and other conditions, was most likely to not survive. I begged them to reconsider and it was eventually agreed that mum could be given 24 more hours. Fortunately, the Grand 'ol Dame pulled through! I informed Blossom of mum's condition, and what had contributed to it - essentially, their lack of nutritious food, and they FINALLY agreed to having a better balanced diet. Mum was released from hospital after a week She was welcomed home by a meal of pizza and chips by the Blossom Carer. We promptly sacked Blossom as clearly, mum's health and wellbeing didn't matter to them. Please avoid at all costs. They are the WORST care company we have ever encountered!
20 de agosto de 2025
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