Bluefin Fitness Opiniões 339

TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The product is very well built, you can definitely feel that isn’t cheap plastic product . It works perfectly as intended and you can feel the workout, as for the efficiency is too soon to see it but... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

LA Piastra ha sempre funzionato correttamente , dopo pochi mesi dall'acquisto ( febbr. 2023 ) improvvisamente , tutto acceso , ma non vibra piu .Ho provato a contattarvi per sapere dove fosse possi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought a Bluefin 4D Vibro Platform. It arrived in less than 4 days with all the information I needed to set it up, basically just open the box unpack and go. Can feel the difference in my leg mu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ich habe von einer Freundin die 4D-Vibrationsplatte übernommen und mir fehlten die Bedienungsanleitung und die weiterführenden Broschüren. Im Netz habe ich nur die Anleitung gefunden und daraufhi... Ver mais

A empresa respondeu

Informações sobre a empresa

Sobre Bluefin Fitness

Escrito pela empresa

About Bluefin Fitness
Bluefin Fitness was established in 2013 in West Yorkshire. From humble beginnings, Bluefin has grown from a passion for health and fitness in the UK to a worldwide retailer of fitness equipment. We are committed to providing quality, innovation, and outstanding customer service.

Our Product Range
We offer a wide and diverse range of fitness equipment to suit everybody, whether you’re just getting into the fitness game or looking for that next upgrade to your home gym. We offer a wide range of products. Our most popular product, Vibration Plates which enhances all workout routines and is the perfect size if you don’t have the room for a fully equipped home gym.

If you turned your garage into a gym over Lockdown and have a bit more room, the Blade 2.0 with a smooth drive belt, magnetic resistance braking, and 8 levels of tension control will feel right at home in your new setup. Running more your thing? We have our kick 2.0 treadmill with a max speed of 12km or something a little more compact our Task 2.0 which will fit under your new home office desk.

After a workout, we all struggle with muscle pains and the DRUMM T-1 massage gun is the perfect remedy to relieve all muscle tension, this little device has 7 unique attachments and can be stored in the top draw!

Where we service
We ship to every corner of the world! Including the United Kingdom, Germany, Italy, France, Netherlands, Spain, United States.

Why Bluefin Fitness?
Every purchase comes with a 1-year manufacturer warranty to cover any manufacturing faults, starting from the date of delivery.

We are a trusted global brand, we are totally committed to providing quality, innovation, and outstanding customer service.

Informações de contacto

4,1

Bom

TrustScore: 4 em 5

339 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 90% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

i purchased a vibration plate and i…

i purchased a vibration plate and i needed to return not recommended by my doctor for me only . i have no complaints regarding customer service no problem returning pick up bt DPD to return tomorrow

11 de março de 2026
Opinião espontânea
logótipo da Bluefin Fitness

Resposta da Bluefin Fitness

Hi Susan,

Thank you so much for taking the time to leave us great feedback. I'm hoping that you'd be able to experience our products in the future.

Kind Regards
Customer Care Team

Classificada 5 em 5 estrelas

Bluefin vibration board …

Needed to get in touch with Bluefin I messaged them late on an evening and got a reply and confirmation that they had dealt with the problem!
I would definitely recommend them

9 de março de 2026
Opinião espontânea
logótipo da Bluefin Fitness

Resposta da Bluefin Fitness

Hi There,

Thank you so much for taking the time to leave us great feedback, I'm pleased to hear our team were able to help so quickly!

Kind Regards
Customer Care Team

Classificada 5 em 5 estrelas

What a fabulous experience using this…

What a fabulous experience using this company and their vibration plate. Customer service is outstanding (thank you, Jake) and the product is really delivering. People are unaware of the benefits of using a vibration plate which is a shame. I’ve researched extensively and found that there are real metabolic benefits to using them consistently. I researched different vibration plates with the help of AI (to cut through the jargon) and AI recommended this one, based on my requirements. I couldn’t be happier. I highly recommend BlueFin.

27 de fevereiro de 2026
Opinião espontânea
logótipo da Bluefin Fitness

Resposta da Bluefin Fitness

Hello,

Thank you so much for taking the time to share your wonderful feedback! We're happy to hear that you've had such a positive experience with our vibration plate and that Jake was able to assist you effectively.

Kind regards
Bluefin Customer Care Team

Classificada 5 em 5 estrelas

I have nothing but praise for the…

I have nothing but praise for the customer service. Very fast response and they give more information than I realised I needed.
I run 12km a day and the Vibration 4D is perfect for warming up and cooling down. It has also improved my strength in areas that were lacking.

24 de fevereiro de 2026
Opinião espontânea
logótipo da Bluefin Fitness

Resposta da Bluefin Fitness

Hello,

Thank you for leaving us this excellent feedback!

We are pleased to hear that you are happy with your Vibration Plate and that we were able to assist with any queries you may have had.

Best regards
Bluefin Customer Care Team

Classificada 5 em 5 estrelas

I purchased a second hand vibration…

I purchased a second hand vibration plate without instructions. Contacted bluefin fitness who emailed me exercises promptly. Can not fault the customer service

23 de fevereiro de 2026
Opinião espontânea
logótipo da Bluefin Fitness

Resposta da Bluefin Fitness

Hello Phillip,

Thank you for leaving us this excellent feedback!

We are pleased to hear that you are happy with your Vibration Plate and that we were able to assist with any queries you may have had.

Best regards
Bluefin Customer Care Team

Classificada 3 em 5 estrelas

I recently purchased a vibration plate…

I recently purchased a vibration plate from Bluefin.
While the product works, the vibration intensity feels lighter than I personally expected. This may be suitable for beginners, but it did not fully meet my needs.
I have requested a return and I am currently waiting for the return label. I hope the process will be completed smoothly.
Thank you.

10 de fevereiro de 2026
Opinião espontânea
logótipo da Bluefin Fitness

Resposta da Bluefin Fitness

Hello Cornelia,

Thank you so much for sharing your feedback. We appreciate your review and are glad to hear that the product works.

Best Regards
Bluefin Support

Classificada 5 em 5 estrelas

Lose cellulite fast

The delivery was done promptly and I'm extremely happy with my purchase.
I have toned up and lost cellulite,
Machine is very good quality, and definitely works to reduce fat and cellulite.
I bought the 4 D so amazing for relaxing massage and lymphatic drainage. DON'T hesitate!

15 de janeiro de 2026
Opinião espontânea
logótipo da Bluefin Fitness

Resposta da Bluefin Fitness

Hello,

Thank you for taking the time to leave us this amazing review!

We are pleased to hear that you are enjoying your 4D Vibration Pate.

Kind regards
Bluefin Customer Care Team

Classificada 5 em 5 estrelas

Great company great products and…

Great company great products and brilliant customer service

7 de fevereiro de 2026
Opinião espontânea
logótipo da Bluefin Fitness

Resposta da Bluefin Fitness

Hello Susan,

Thanks for the wonderful review. Glad we were able to assist you.

Kind regards
Bluefin Customer Service

Classificada 1 em 5 estrelas

I WISH I had read the many negative…

I WISH I had read the many negative reviews before purchasing 2 vibration plates - 1 for a gift. The one I kept stopped working after a few uses - unlike some reviewers here who received replacements after providing video footage - I was told I would have to return the plate, but was not provided any means to do this. The plate is incredibly heavy and large and requires specialist packaging - I was told if it arrived back with any damage in transit, my warranty would be void. So now I'm left in a position where I cannot post a heavy item without access to proper packaging/courier and cannot get a refund even though I have sent video evidence of the plate malfunctioning. A quick Google also tells me this is a known issue with the vibration plates from this brand - I wish I had checked. DO NOT BUY A VIBRATION PLATE FROM THIS WEBSITE.

30 de janeiro de 2026
Opinião espontânea
logótipo da Bluefin Fitness

Resposta da Bluefin Fitness

Hello Charlotte,

Thank you for taking the time to share your feedback. We’re really sorry to hear about your experience.

As outlined in our warranty process, items do need to be returned and assessed before a replacement or refund can be issued.

Best regards,
Bluefin Customer Service

Classificada 3 em 5 estrelas

Funciona, oh, milagro

¡Cambiad de empresa de transporte, por Dios!. Me ha llegado a través de Fedex e Inpost, un día tarde. La caja, mojada por un lado. Y al abrirla, las protecciones blancas a trozos, señal evidente de un golpe tremendo. El día de la entrega, horas antes cambian el seguimiento, dicen que me comunicarán nueva fecha, y ¡dejan de actualizar nada más!. Un horror. Sin embargo, con temor, la enchufo y funciona. Pero lo tengo claro, voy a comprar en breve una 4D y por supuesto no va a ser a vosotros, con semejantes empresas de envío

Añado después de la respuesta: mi paquete aparecía como "llegando a Andoain" (a 300 kilómetros de la entrega). Y ya no hubo más información. Un día después de la entrega, me mandan un correo indicando que se entrega hoy. Son MUY MALOS, LOS PEORES. Y el paquete, destrozado

21 de janeiro de 2026
Opinião espontânea
logótipo da Bluefin Fitness

Resposta da Bluefin Fitness

Hola Francisco,

Gracias por tus comentarios. No te preocupes, comunicaré tus inquietudes al equipo correspondiente. Nos disculpamos sinceramente por las molestias ocasionadas y agradecemos tu paciencia.

Atentamente,
Atención al cliente de Bluefin

Classificada 5 em 5 estrelas

Staff/customer service were so helpful

Staff/customer service were so helpful! - also great company/products & value for money.. I would highly recommend

12 de janeiro de 2026
Opinião espontânea
logótipo da Bluefin Fitness

Resposta da Bluefin Fitness

Hello,

Many thanks for the kind review! We're really happy that we were able to help.

Kind regards
Bluefin Customer Service

Classificada 1 em 5 estrelas

My experience was not really good

My experience was not really good
I wanted to return my vibration plate as I realized after 5 minutes use, it is not right for me as I developed severe colics in the first 5 mints and couldn’t continue as generally I have chronic abdominal problems . But they refuse to return it, as it is now became used, there is not even a simple scratch on it with the original packaging are all available, tried multiple times to explain but no way. I am really disappointed.

5 de janeiro de 2026
Opinião espontânea
logótipo da Bluefin Fitness

Resposta da Bluefin Fitness

Hello Emman,

Thank you for taking the time to share your feedback.

Our returns policy does require items to be unused for a change-of-mind return. We sincerely apologise for this.

Best regards,
Bluefin Customer Service

Classificada 1 em 5 estrelas

schlechter Service

Nach zwei Jahren geringer Nutzung ist die Elektronik ausgefallen. Der sog. SUPPORT von BLUEFIN ist nicht bereit zu helfen und benennt auch keine Firma, die diese Geräte reparieren könnte. Sehr schlechter Service! Sitzt in GB. Ist wohl eine KI die einem antwortet.

18 de dezembro de 2025
Opinião espontânea
logótipo da Bluefin Fitness

Resposta da Bluefin Fitness

Hallo,

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Es tut uns sehr leid, dass Sie dieses Problem hatten.

Mit freundlichen Grüßen,
Ihr Bluefin-Support

Classificada 5 em 5 estrelas

my recent experience with blue fin…

my recent experience with blue fin fitness was amazing from placing my order to next day delivery and the support team are amazing I recommend these guys are brilliant

28 de novembro de 2025
Opinião espontânea
logótipo da Bluefin Fitness

Resposta da Bluefin Fitness

Hello Danny,

Thank you so much for your lovely review! We’re really happy to hear that your experience with Bluefin Fitness has been amazing.

Best wishes,
Bluefin Customer Care Team

Classificada 1 em 5 estrelas

Ich habe denen Geld überwiesen und…

Ich habe denen Geld überwiesen und keine Ware bekommen. Ich denke hier handelt es sich um Betrug!!!

11 de outubro de 2025
Opinião espontânea
logótipo da Bluefin Fitness

Resposta da Bluefin Fitness

Hallo,

vielen Dank für Ihre Bewertung.

Es tut mir leid zu hören, dass Sie Ihre Bestellung noch nicht erhalten haben. Unser Team ist jedoch bereits mit Ihnen in Kontakt.

Mit freundlichen Grüße
Ihr Bluefin-Kundenservice-Team

Classificada 5 em 5 estrelas

Loving my Bluefin !!!

I got the 4D Bluefin and thrilled with this machine. When researching, it was one of the few who provided technical specifications and it helped a lot to make an informed decision. The plate has such a cool design and I am using it everyday for my arthritis and feel great.Highly recommend!!!

15 de outubro de 2025
Opinião espontânea
logótipo da Bluefin Fitness

Resposta da Bluefin Fitness

Hello Alvina,

Thank you so much for your wonderful feedback. We're happy to hear that you're enjoying your 4D Bluefin.

Thank you for choosing Bluefin.

Best Wishes,
Bluefin Customer Care Team

Classificada 5 em 5 estrelas

I absolutely loved my products that I…

I absolutely loved my products that I got with bluefin. And on the occasion I have contacted customer service I must say it’s 10 out of 10 they are amazing and do everything they can to sort anything out that you need. Highly recommend this company.

10 de outubro de 2025
Opinião espontânea
logótipo da Bluefin Fitness

Resposta da Bluefin Fitness

Hello,

Thank you so much for your kind words and wonderful feedback! We're glad to hear that you loved your products and had a positive experience with our customer service team.

Best Wishes,
Bluefin Customer Care Team

Classificada 5 em 5 estrelas

My machine didn’t work fine

My machine didn’t work fine, and after sending an vídeo, the was change the machine without problem. Real good service!

1 de outubro de 2025
Opinião espontânea
logótipo da Bluefin Fitness

Resposta da Bluefin Fitness

Hello John,

Thanks for sharing! We’re glad we could resolve the issue quickly and that you’re happy with our service.

Best Wishes,
Bluefin Customer Care Team

Classificada 1 em 5 estrelas

Very poor quality & performace despite the premium price

We ordered the Bluefin 4D vibrating plate which is sold at c. £389 so really one of the most expensive on the market. Once you see the quality of manufacture, it is shocking, dirty, unpolished surface and the performance is so poor. either the manufacturer or the seller or both should be ashamed and should recheck their quality processes. we have a unit we we bought from a different manufacturer at £100 and it is far more powerful

27 de agosto de 2025
Opinião espontânea
logótipo da Bluefin Fitness

Resposta da Bluefin Fitness

Hi Amer,

We are sorry to hear that you are having issues with your device. A member of our team will be in contact with you.

Best Wishes,
Bluefin Customer Care Team

Classificada 2 em 5 estrelas

Poor Technical Support

Bought a Bluefin Kick Lite directly from them. It all went fine for 14 months after which time the treadmill died. I contacted their technical support who suggested checking it was plugged in, and to try switching it off and on again. They promised to connect me with their technical team, but I never heard anything.

8 de agosto de 2025
Opinião espontânea
logótipo da Bluefin Fitness

Resposta da Bluefin Fitness

Hi Siobhan,

We are sorry to hear that you are having issues with your Treadmill. A member of our team will be in contact with you.

Best Wishes,
Bluefin Customer Care Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais