Bluestone Mortgages Opiniões 2084

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I cannot recommend Bluestone Mortgages enough. Our case was far from simple; Right to Buy, self-employed, and I had a really poor credit history. Every other lender we approached seemed to fi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Luke from Bluestone has been absolutely outstanding. He recently took on a case which had been badly handled by another lender and he bent over backwards to help us get the mortgage offer and the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Spent Christmas in my new home, all thanks to Bluestone. From application to offer in a week, their process was simple, straightforward and professional. Application mid October Offer mid Oct... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bluestone were extremely professional and efficient throughout my mortgage offer. My situation was complex and needed a lot of time and effort but George Griffiths and Zac Bull were amazing! I couldn'... Ver mais

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Informações sobre a empresa

  1. Credor hipotecário

Escrito pela empresa

Bluestone Mortgages was founded in 2015 and specialises in residential mortgage origination, portfolio servicing and cloud-based technology development in the financial services sector. Working with an extensive network of brokers, Bluestone Mortgages focuses on supporting customers who don’t fit the traditional profile of high street banks.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

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Classificada 5 em 5 estrelas

They did the work other lenders weren't willing to do!

I cannot recommend Bluestone Mortgages enough.

Our case was far from simple; Right to Buy, self-employed, and I had a really poor credit history. Every other lender we approached seemed to find our situation 'too complicated' or 'too much work' and they simply weren't interested.

Bluestone Mortgages was the complete opposite. They didn't shy away from the complexity; they actually rolled up their sleeves and put in the effort to understand our circumstances.

Against all the odds, they secured our mortgage with an interest rate that was much better than we expected.

If you feel like a 'difficult' case that the high street banks and lenders are ignoring, this is the lender you need. They turned a stressful 'no' into a life-changing 'yes'. Definitely a lender that actually puts in the effort for complex cases, when others can't be bothered to listen!

24 de novembro de 2025
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Resposta da Bluestone Mortgages

Hi Banshee, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.

Many thanks, Bluestone Mortgages

Classificada 5 em 5 estrelas

really helpful

3 de novembro de 2025
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Resposta da Bluestone Mortgages

Hi Tiegisty, thank you for giving us a 5* review!

We appreciate your positive feedback and are so pleased you've been impressed with the service you've received.

Wishing you all the best. Many thanks, Bluestone Mortgages

Classificada 5 em 5 estrelas

Gave me a real chance of starting over…

Gave me a real chance of starting over after the worst 10 years of my life. Can't thank them enough!

9 de janeiro de 2026
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Resposta da Bluestone Mortgages

Hi Rebecca, thank you for giving us a 5* review!

We appreciate your positive feedback and are so pleased you've been impressed with the service you've received.

Wishing you all the best. Many thanks, Bluestone Mortgages

Classificada 5 em 5 estrelas

It was very pleased with how well they…

It was very pleased with how well they handled our mortgage it takes a while but everything was fine at the end so I will always recommend Bluestone mortgage to anyone who wants their services

19 de setembro de 2025
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Resposta da Bluestone Mortgages

Hi Aduke, thank you for leaving us a 5-star review and for recommending us. We are delighted to have been able to help you, and we appreciate your feedback.

Classificada 5 em 5 estrelas

Great service

Very good service

16 de novembro de 2025
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Resposta da Bluestone Mortgages

Hi Keely, thanks for leaving a 5* review. We're delighted to hear you're happy with the service you received.

Classificada 5 em 5 estrelas

Excellent Mortgage Company - service as it should be

I cannot rate Bluestone Mortgages highly enough. We applied for a remortgage via Haysto Mortgage Broker (another excellent company) because we had poor credit ratings due to past issues that were caused by no fault of our own. High Street mortgage lenders would not even consider us for a remortgage, even though we owned our property outright, due to poor credit scores. However, Bluestone, rather than the usual ‘computer says no’, considered our case on its individual merits and took various factors into account rather than just using a ‘tick box’ list. Even when an issue arose that would have caused other mortgage lenders to discard our application, Bluestone worked with us and Haysto to find a way around the problem. The interest rate is slightly higher than it would be for a remortgage from a high-street lender, and there is a fee as well, but that is understandable as people with low credit scores are obviously higher risk for a lender. Additionally, Bluestone had to work harder as they had to consider various factors in order to weigh up the risk, rather than taking the easier option of just saying no. They came up with an offer that is easily affordable and has put an end to our previous financial concerns. We would highly recommend Bluestone to anyone who is unable to secure a mortgage from a high-street lender for whatever reason. It is so refreshing (and unfortunately quite rare these days) to find a company that treats each customer as an individual and will go the extra mile to provide an excellent service.

16 de janeiro de 2026
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Resposta da Bluestone Mortgages

Thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.

Many thanks,
Bluestone Mortgages

Classificada 5 em 5 estrelas

My mortgage advisor found this company…

My mortgage advisor found this company for me for a mortgage. Brilliant company did everything that was asked and came up with a great deal.
Thanks again

6 de janeiro de 2026
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Resposta da Bluestone Mortgages

Thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.

Many thanks,
Bluestone Mortgages

Classificada 5 em 5 estrelas

Outstanding service


Outstanding service! Despite my complicated credit history, I was able to buy my grandparents house and keep it in the family. I’m extremely happy. Thank you !

31 de outubro de 2025
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Resposta da Bluestone Mortgages

Thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.

Many thanks,
Bluestone Mortgages

Classificada 5 em 5 estrelas

I genuinely never thought I would get a…

I genuinely never thought I would get a mortgage because of my credit history. I have CCJs, missed payments, and defaults, and I had completely accepted that owning a home was not possible for me or my family.

Bluestone took the time to listen to my situation and look at me as a person, not just a credit score. They offered me a mortgage when I truly believed it was impossible, and because of that my family will now have a future home. I will be forever grateful.

Even right up to the final stages, the service was excellent. I had to ring with a few questions before the funds were released and everyone I spoke to was polite, friendly, and reassuring. I honestly cannot thank Bluestone enough for changing our lives.

26 de dezembro de 2025
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Resposta da Bluestone Mortgages

Hi Nicole, thank you for your fantastic 5* review! We're so pleased you've been impressed with our team and that we were able to help you achieve your home ownership goals. Wishing you all the best.

Many thanks,
Bluestone Mortgages

Classificada 5 em 5 estrelas

Great company

Great company, very transparent

17 de janeiro de 2026
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Resposta da Bluestone Mortgages

Hi Gary, thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best.

Many thanks,
Bluestone Mortgages

Classificada 1 em 5 estrelas

Fantastic service would highly recommend

Fantastic service would highly recommend

17 de janeiro de 2026
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Resposta da Bluestone Mortgages

Hi Michelle, thank you for taking the time to leave a review. We appreciate your positive feedback. Wishing you all the best.

Many thanks,
Bluestone Mortgages

Classificada 1 em 5 estrelas

Avoid these like the plague !!

Avoid these like the plague !!!
Been waiting 14 weeks after a very stressful wait been told by broker today have issues with some of the documentation!!!!
Been sending documents daily everything but a blood sample.
Don’t waste your time no wonder you don’t pay for a valuation !!!!
Got to be more credible lenders out there !!!

20 de janeiro de 2026
Opinião espontânea
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Resposta da Bluestone Mortgages

Hi Alice, thank you for your feedback, and we are sorry you have not been satisfied with your experience using Bluestone Mortgages.

As a specialist mortgage lender, we take a holistic approach to each application and manually assess each customer's circumstances whilst being committed to providing great service. Occasionally, that means the process can take a little longer as we'll need to ask some questions to help us assess the application. But we try to limit this wherever possible.

If you would like us to take a closer look at your application, please don't hesitate to get in touch with us at complaints@bluestonemortgages.co.uk,

Many thanks,
Bluestone Mortgages

Classificada 5 em 5 estrelas

Very helpful and understanding

Very helpful and understanding

17 de janeiro de 2026
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Resposta da Bluestone Mortgages

Hi Teresa, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.

Many thanks, Bluestone Mortgages

Classificada 5 em 5 estrelas

Efficient process

Efficient process, thought it.d feel more complicated, but wasn't at all.

16 de janeiro de 2026
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Resposta da Bluestone Mortgages

Thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best.

Many thanks, Bluestone Mortgages

Classificada 5 em 5 estrelas

They were able to give me a mortgage…

They were able to give me a mortgage when other couldn't. I will be forever grateful.

20 de dezembro de 2025
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Resposta da Bluestone Mortgages

Hi Plssah, thank you for your fantastic 5* review! We're so pleased that we were able to help you achieve your home ownership goals. Wishing you all the best.

Many thanks, Bluestone Mortgages

Classificada 1 em 5 estrelas

Avoid Using This Company for Your…

Avoid Using This Company for Your Mortgage
I strongly advise against using this company for your mortgage. My experience with them was frustrating, costly, and time-consuming. Over several months, they repeatedly requested the same information and showed a clear lack of organization and professionalism.

At one point, they even arranged and charged me for a property valuation, only for my mortgage to ultimately be declined for a trivial reason something that could have been identified before the valuation. It felt as though the valuation was pushed through unnecessarily, possibly to secure a commission at my expense.
Buying property is inherently stressful, but working with this company only added unnecessary complications, delays, and costs.

Do yourself a favor: save your time, money, and stress. Seek out a reputable and professional mortgage provider. After switching to another firm, I successfully secured my mortgage and purchased my property without the issues I faced with this company.
Good luck with your mortgage journey I hope you have a smoother experience than I did.

1 de setembro de 2025
Opinião espontânea
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Resposta da Bluestone Mortgages

Hi Anar, thank you for your feedback. We’re sorry to hear you have been unhappy with your experience. As a specialist mortgage lender, we review each application individually, which can sometimes mean we need to ask for additional information. If you would like us to look into this further, please contact us at complaints@bluestonemortgages.co.uk

Kind regards,
Bluestone Mortgages

Classificada 5 em 5 estrelas

Smooth transfer

Smooth transfer

26 de agosto de 2025
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Resposta da Bluestone Mortgages

Thank you for giving us a 5* review Carol! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages

Classificada 3 em 5 estrelas

Broker portal poor

Product and service fine, just dont like how i can not submit documents until everyone asked for is uploaded, it slowed down the process and spoilt the client experience

13 de janeiro de 2026
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Resposta da Bluestone Mortgages

Hi Tim, thank you for taking the time to leave a review. We appreciate your feedback and will pass your comments on to the team.

Many thanks, Bluestone Mortgages

Classificada 5 em 5 estrelas

Kasia and kyala were amazing

Kasia and kyala were amazing. I received the best support. They catered for my needs being dyslexic. Kasia made sure I had insurance/ protection for my mortgage and explained anything I did not understand

9 de janeiro de 2026
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Resposta da Bluestone Mortgages

Hi Rebecca, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received from Kasia and Kyala. Wishing you all the best.

Many thanks, Bluestone Mortgages

Classificada 5 em 5 estrelas

Excellent company

Excellent company, easy to deal with, I was unsure if i would be able to get a mortgage, however Bluestone made the whole process a great experience

12 de janeiro de 2026
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Resposta da Bluestone Mortgages

Thank you for giving us a 5* review, Matthew! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages

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