Awesome customer service. I bought some SQlab handlebars for my mountain bike. SQlab takes pride in designing bike hardware that is ergonomic-friendly and I wanted to get bars that had more backswee... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
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Poor shipping/packaging practices. Two small products were shipped in a large box with no packing materials to keep the products from flying around and to keep the box from getting crushed. The larg... Ver mais
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I ordered a pair of shoes from Ion Products USA. It was easy to search for what I wanted. Many photos to help me make a decision while sizing charts were easy to find. I made my purchase, I received a... Ver mais
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The company is great to work with. Easy website to use, fun employees with awesome attitudes, great products, and fast shipping. My jerseys and shoes showed up a lot faster than I anticipated.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
WE ARE THE US REPRESENTATION OF ION. ION IS ABOUT CHALLENGING YOURSELF, EXPERIENCING NATURE, AND FEELING ITS FORCE. THEREFORE ION DEVELOPS WATERSPORTS- AND BIKE GEAR THAT IS NOT ONLY SMART AND INNOVATIVE BUT ALSO TRANSFORMS THIS PASSION INTO AN UNIQUE DESIGN.
Informações de contacto
Estados Unidos da América
- boardsandmore-shop-us.myshopify.com
4,3
Excelente
43 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ship right away and arrived a day…
Ship right away and arrived a day early. That's a win
27 de junho de 2026
The products all showed up quickly
The products all showed up quickly, fit well, and looked good. I love ordering from Ion.
26 de fevereiro de 2026
Great service great product
28 de maio de 2026
Fast reply
I emailed with questions and got a reply really quickly which helped with my decision to place my order.
16 de abril de 2026
Great service
Great service which was timely with fast customer reponse plus an easy pick up just over the river.
28 de abril de 2026
Ordered two sq lab seat measurement…
Ordered two sq lab seat measurement kits, never shipped out or received them
28 de abril de 2026
Excellent communication and fast…
Excellent communication and fast shipping. Excited to get the new gear on the water.
31 de março de 2026
Took 5 business days before it was…
Took 5 business days before it was received by USPS, making it over 17 days for order to delivery.
30 de março de 2026
Quick delivery and exactly what I wanted
29 de janeiro de 2026
Resposta da ION Products USA
Hi James,
Thank you for sharing about your experience. Enjoy your new gear!
Delayed shipping
The product did not ship until after a few days, not a big deal but I was anxious about it.
Also the fact that the purple version was sold out.
5 de janeiro de 2026
Resposta da ION Products USA
Hi Gerard,
Thank you for the feedback.
The purple chest protector is only sold in the EU.
The ION Wing Foil board bag
The ION Wing Foil board bag is the perfect setup for flying your gear around!
5 de janeiro de 2026
Resposta da ION Products USA
Hi Steve,
We are so glad to hear you are enjoying it!
Excellent sale price and fast shipping
Excellent sale price and fast shipping! Just installed the new bars and they are well made and ergonomically even better than I had envisioned.
2 de janeiro de 2026
Resposta da ION Products USA
Hi Dane,
We are so glad to hear you are happy with our service and handlebars! Happy Riding!
Fast shipping
Quality products, quick shipping with easy tracking. My go-to site for all things wind/water related.
26 de novembro de 2025
Resposta da ION Products USA
Hi Tonya,
We are so happy that you are enjoying our products!
Easy, clear, and fast
Website was very easy to use. Links to needed accessories helped me navigate the site. (booms to go with with wings)
29 de outubro de 2025
Resposta da ION Products USA
Hi Steve,
We appreciate your feedback and are glad to hear it!
160mm sqlab 610 Ergolux active saddle
160mm sqlab 610 Ergolux active saddle. Ion shipped out the right product and it arrived on time. Literally saved my ass from the skinny little seat that originally came with the Santa Cruz Bullit.
29 de outubro de 2025
Resposta da ION Products USA
Hi Rex,
Glad to hear we could help you out! Enjoy your new saddle!
My questions were answered quickly
My questions were answered quickly, more order went out the same day and showed up faster than quoted!
23 de outubro de 2025
Resposta da ION Products USA
Hi Will,
That is great to hear! Thank you for your kind words!
Very generous sending me a saddle fit…
Very generous sending me a saddle fit kit no charge for the kit or shipping. Thank you.
14 de outubro de 2025
Resposta da ION Products USA
Hi Brian,
Happy to help customers find the right fit! We hope you enjoy your new saddle too!
Fast and secure shipping
Fast and secure shipping, as well as more eco-friendly than other brands.
10 de outubro de 2025
Resposta da ION Products USA
Hi Theodore,
Thank you for your review! Enjoy your new gear!
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