Bob's Red Mill Opiniões 

The vital wheat gluten is such an amazing product. Can't say enough great things about it. Well done guys.

Excellent product line and prompt delivery of products. The staff have been available to deal with delivery issues and have made no mistakes in attempting deliveries while travelling in Oregon and getting the product to me despite my moves from one locale to another.

I became a customer because even though I eat quite well I needed to eat healthier. Having a diagnosis with an immune dysfunction & suffering for so many years of course I'd try anything but more toxic medication. What I didn't expect was to be injured from a company that was supposed to care so much about their customers. My last order was their plain Muesli through Amazon & unfortunately the second bite was an excruciating hard one-spitting out the cereal along with a pebble. Immediately notified Amazon, who told me to get in touch with the company & since then felt deceived, taken advantage of & beyond disappointed. They wanted me to send the cereal, pebble, invoice for if/when I went to the dentist & any other invoices (including food) that I had spent because of this incident. My being as fair as possible, only sent the first emergency dentist visit (not the follow up) & very few foods for my now more specialized diet. Moving my jaw was extremely painful for about 3 weeks. When I first called the company, the woman I spoke with knew this I couldn't keep talking so got more information later & always kept them posted through e-mail. I was very honest, never asked for anything more than what I spent & actually even less-which came to little over $300 & they denied it. They said they wouldn't give me the money for my food, only my dentist visit...I didn't think that was fair. "Bob's" said they would give me the $155 in a gift card for their food, however I didn't spend $155 on their food before & shouldn't be required to-especially after putting me in this situation, how could I trust their food now? In good faith if they did care about the customer, why is this such an issue? I'm not asking for much or more, nor did I post what happened to me, I trusted them to do right by me & this is what I receive in return? I get taken advantage of as an honest, trusting, sincere struggling woman.