The hamper was so beautiful..ordering was easy and both the recipient and I were kept informed of the delivery. I love this company and will always order from them..highly recommended
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Leia as opiniões dos outros
Did not get what I expected. I ordered the Brownie Hamper. Missing was Charlotte Piper Freckle Bar Nina's Turkish Delight The Chocolate Pot Rocky road Bitesize Salted Caramel Coffee Treats Or... Ver mais
A empresa respondeu
Apart from 1 hiccup which was recovered beautifully, Bockers & Pony have been amazing. Thankyou. My Dad recently passed away and I've been able to bring some happiness to Mum at Mother's Day and h... Ver mais
Ordered from UK. This was a birthday gift. Great choices on the easy to use website. Arrived on time and watched the recipient open it online. He loved it and was impressed with the packaging. A... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Bockers & Pony deliver the most impressive hampers and gifts Australia wide. Immaculately packaged with super high quality products, our gift hampers are just perfect when you need to send a gift to a client or staff, or family and friends.
Informações de contacto
3/2 Phillip Court, 3207, Port Melbourne, Austrália
- 1300 132 663
- sales@bockersandpony.com.au
- bockersandpony.com.au
4,6
Excelente
2 mil opiniões
Sem histórico recente de solicitação de opiniões
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Ordering was easy and reasonable…
Ordering was easy and reasonable product choice.
8 de janeiro de 2023
Stunning gift
The gift box was huge and packed full of highest quality goodies plus 2 outstanding bottles of champagne. It was delivered promptly. No fuss.
Stunning!!!
29 de novembro de 2022
I was extremely impressed with the…
I was extremely impressed with the driver who delivered it to a alternate location at my mums if my sister wasn't home and he followed the instructions perfectly.
9 de novembro de 2022
No order confirmation or any updates...
It's been 8 days since I made my order online. The first and only comunication I have received to date is to give feedback on my experience. I have not received an order confirmation, nor have I received any communication regarding the delivery status. I don't want to contact the recipient about it as that would spoil the surprise.
10 de novembro de 2022
Resposta da Bockers & Pony
Hi Alex. Thanks for your message. Our apologies for not receiving your order confirmation, which is sent out with all orders. Our Customer Care team will be in contact with you to discuss this further.
Thanks for your support, Team Bockers & Pony.
Great quality products delivered on…
Great quality products delivered on requested date
31 de outubro de 2022
My sister was delighted with her gift
My sister was delighted with her gift. But the delivery date was 3 days too early. I requested the delivery date 25/10. But that’s ok below is an approximate date.
16 de outubro de 2022
Great communication
Great communication, prompt delivery. The products are great quality too
26 de outubro de 2022
Quick delivery and high quality luxury…
Quick delivery and high quality luxury contents
22 de outubro de 2022
I am not sure why but the delivery I…
I am not sure why but the delivery I organised was labelled to me from me. Luckily it went to the correct delivery address and the person receiving knows me so was able to still sign and receive the delivery even though they could not identify as the receiver on the gift. All ended OK but unfortunate that the receiver had to then contact me thinking the parcel was for me and not them.
25 de outubro de 2022
Resposta da Bockers & Pony
Hello Irene and thank you for your message. We are sorry for this error. The team are looking into this to ensure it does not reoccur. Thanks for your support. Team Bockers & Pony
Delivered when required and enjoyed…
Delivered when required and enjoyed thankyou.
13 de outubro de 2022
Great products impressive gift
2 de outubro de 2022
Love your hampers!
26 de setembro de 2022
Best baby gift!
Once again another easy and beautiful purchase and delivery of baby present to friends. The gift was well received and friends always love the suitcase it arrives in! arrived on time and we were notified when it got delivered. Good value for money - thank you!
26 de setembro de 2022
My sister loved the gift box
My sister loved the gift box. Riedal glasses, red wine and some nibbles.
16 de setembro de 2022
Beautiful and unexpected
15 de setembro de 2022
My delivery got dropped off at a Post…
My delivery got dropped off at a Post office for me to collect and then I had to deliver it any way.
Just a tip, maybe if that was told to me when ordering it would’ve saved everyone some time.
3 de agosto de 2022
Resposta da Bockers & Pony
Hi Brett and thanks for your feedback. We are sorry to hear that you have been disappointed with the delivery of the gift hamper. We give our courier providers the authority to leave parcels if the recipient is not at home. However at times, the courier decides that it is not safe to do so and will then take the parcel to the local post office. We do apologise for this inconvenience and appreciate your support. Team Bockers & Pony
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