Boiler Breakdowns Opiniões 398

TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Avoid Cancelled a policy with these guys .due to the manner they took out the policy . Misleading indeed . Attempted 5 times to get payment refund from this company . Came up with exscuses that... Ver mais

Classificada 5 em 5 estrelas

The team came over to install a new boiler and replace some radiator pipes. They had various challenges throughout the day which delayed them considerably, but they remained until the job got done whi... Ver mais

Classificada 5 em 5 estrelas

Boiler Breakdowns did a brilliant job for us and I have already recommended them to others. Adam sorted out our boiler last December. He wasn’t optimistic about its long term prospects. Last Fri... Ver mais

Classificada 5 em 5 estrelas

Everyone I dealt with throughout the company was super friendly and helpful. Mo installed a new boiler for us and our own Tado smart thermostat. He was friendly, professional, did a wonderful job and... Ver mais

3,8

Bom

TrustScore: 4 em 5

398 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

Excellent service by Service Engineer

Engineer David was on time and get the service done as required. The only other comment is about their customer service on calling back with a quote on another service required as never received a call back from them after been promised on several occasions

24 de novembro de 2020
Classificada 5 em 5 estrelas

Very efficient as always

Very efficient as always. Arrive on time, carry out the work and provide the paperwork without any reminders. Good engineers and all at a reasonable price.

23 de novembro de 2020
Classificada 5 em 5 estrelas

Great customer service (again)!

Great customer service both in terms of setting the appointment and the tap replacement itself. Lovely plumber - v polite. Have used before and will use again for sure.

17 de novembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

1st-year warranty check-up

1st-year warranty check-up. Great service from the very first call through to the annual check-in, services, and payments. The engineer that completed the service has also installed the boiler one year ago so he knew all the details inside out (also great to catch up!)

11 de novembro de 2020
Classificada 5 em 5 estrelas

Really quick service

Heating failed on a cold day. They had an engineer to us within 3 hours of our phone call and he was able to replace the faulty valve there and then - problem solved and 2 OAPs cosy again! The engineer was very polite and pleasant. Couldn’t ask for better service, and we shall certainly continue to use this firm.

10 de novembro de 2020
Classificada 3 em 5 estrelas

Boiler clean, temperature needs resetting

The engineer cleaned the boiler and was helpful. But he reset the temperature and it doesn't seem to be on the hours he and I intended.

3 de novembro de 2020
logótipo da Boiler Breakdowns

Resposta da Boiler Breakdowns

Dear Pamela,

Thank you for taking the time out to review our company and I am sorry to hear that the boiler does not seem to be on the original settings made by yourself.

A member of our team has tried calling and email sent out to help assist you with this.

Kind Regards,
Boiler Breakdowns

Classificada 3 em 5 estrelas

Could have been better

Could have been better

More expensive than I am used to paying.

Waited in for most of the day. Time was approaching the end of the time slot and engineer was delayed but no call to inform me of. Had to call into the office to find out what was happening. Was disappointed with this as it was the first time to use this plumbing service.

Engineer was however pleasant when he arrived.

27 de outubro de 2020
logótipo da Boiler Breakdowns

Resposta da Boiler Breakdowns

Dear Pamela,

Thank you for taking the time to review our company.

We always aim to deliver a great experience and are disappointed to read that we let you down on this occasion! Communication is key and we will use this feedback to make us better and to ensure that this does not happen again.

Kind Regards,
Boiler Breakdowns

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