Boldon Picture Framing Opiniões 

374
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very happy with new frames. I found the website the easiest to navigate especially since my prints were not a standard size and I found other companies difficult to calculate with mount sizes etc. Bol... Ver mais

Classificada 5 em 5 estrelas

Brilliant company had a made to measure frame just perfect. Well packaged arrived a day earlier than expected. Good price,.Really good qualuty .Highly recommend would use again

Classificada 5 em 5 estrelas

I really love this company. I ordered a frame a couple of years ago from Amazon. It was beautiful and so many visitors have commented on what a nice aperture it is and the ‘collect moments not things’... Ver mais

Classificada 1 em 5 estrelas

I ordered a wooden frame and the mitre joint cuts didn't align (i.e. gapped). Despite a number of emails and calls - I've had no response - *** DO NOT USE ***!! Update: I've now received the a R... Ver mais

A empresa respondeu


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

374 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 16% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(374)

53 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Total lack of communication

It appears that the only way to get an answer from Boldon is to comment on here. I have sent 2 emails well over a week ago. They haven't responded to either even though they say they will normally reply in one day. I also received a frame that had damaged paint/lacquer. I sell a lot of prints of my artwork and planned on using Boldon regularly, but need to reconsider this now.

12 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great Frames

I am so pleased I found Bolden Picture Framing online. I had been struggling to find a certain frame & mount size, but I found them on their website in various colours!
Great communication, fast delivery and great value for money. I am so pleased with my frames.

28 de janeiro de 2024
Classificada 5 em 5 estrelas

Happy Ending

I loved the frames I ordered, quick delivery. Had a small issue but my emails were responded to quickly and the matter resolved. Yvonne was brilliant and sorted out a solution free of charge. Excellent service and will definitely order again

2 de janeiro de 2024
Classificada 5 em 5 estrelas

Great choice of products

Great choice of products. Great prices too. Website was easy to navigate. Fantastic communication and delivery was swift. Will definitely use again and completey recommend.

2 de janeiro de 2024
Classificada 1 em 5 estrelas

Don't order from here.

I ordered frames from them with mounts 4 months ago now. When they arrived the mounts were cut badly and I wasn't happy. They said they'd send new mounts however they never arrived and the tracking info still says royal mail await the package from the sender. I contacted them again and they said they'd look into it. I now can't get any contact from them at all. I've been at this for months with no response or any replacement/refund. I feel like I have no choice now but to give a bad review.

29 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Paid £160- no response in a month of trying

I paid £160 in early December for two made-to-order frames. These were intended to be a Christmas Present. After receiving confirmation of my purchase, I waited a few days before attempting to make contact with Boldon Picture Framing to ask when I could collect them. They ignored all my calls, Facebook messages and emails. Then, several days before Christmas, their website simply notified customers that they were closed for Christmas until 2nd Jan.
I was so upset to not be able to give my wife her Christmas present. I understand people want a break over Christmas and that it gets busy, but they should at least communicate with customers.
I patiently waited until January, but I am STILL not able to get anybody there to pick up my calls or respond to my messages. They've had my money for over a month. Is it a scam?

12 de dezembro de 2023
Opinião espontânea
logótipo da Boldon Picture Framing

Resposta da Boldon Picture Framing

We are very sorry that you had problems getting in touch with us, we haven't received any emails or telephone messages from you I'm afraid. I have checked your order and as you are local to us and it is a collect in store order it is ready for you to collect whenever you are ready. We do have a message on the website when selecting collect in store that lets you know it will be ready after 48 hours but we welcome your feedback and will look at ways to make it more prominent. Should you wish to get in touch, our email address is sales@boldonframing.co.uk

Classificada 5 em 5 estrelas

Lovely frame

Lovely frame, delivered on time. This was the only company I found that made multi-aperture frames in such a huge range of styles and colours.

31 de dezembro de 2023

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais