Very happy with new frames. I found the website the easiest to navigate especially since my prints were not a standard size and I found other companies difficult to calculate with mount sizes etc. Bol... Ver mais
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Leia as opiniões dos outros
Brilliant company had a made to measure frame just perfect. Well packaged arrived a day earlier than expected. Good price,.Really good qualuty .Highly recommend would use again
I really love this company. I ordered a frame a couple of years ago from Amazon. It was beautiful and so many visitors have commented on what a nice aperture it is and the ‘collect moments not things’... Ver mais
I ordered a wooden frame and the mitre joint cuts didn't align (i.e. gapped). Despite a number of emails and calls - I've had no response - *** DO NOT USE ***!! Update: I've now received the a R... Ver mais
A empresa respondeu
Informações de contacto
1 Bensham Street, NE35 9LN, Boldon, Reino Unido
- sales@boldonframing.co.uk
- boldonframing.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 16% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
Excellent service. Quick delivery. The product was exactly as described and easy to use. Very pleased.
Arrived very quickly and packaged…
Arrived very quickly and packaged really, really securely. Frames are lovely and great quality. I have purchased from them before so knew they would be great.
Fast and quick service
Fast and quick service, lovely frames for a great price.
Total lack of communication
It appears that the only way to get an answer from Boldon is to comment on here. I have sent 2 emails well over a week ago. They haven't responded to either even though they say they will normally reply in one day. I also received a frame that had damaged paint/lacquer. I sell a lot of prints of my artwork and planned on using Boldon regularly, but need to reconsider this now.
Really happy with the quality of my…
Really happy with the quality of my quite large frame. Will definitely be ordering more.
Amazingly quick delivery
Amazingly quick delivery
Good quality
Will use them again
Frames are great
Frames are great, the issue was Royal Mail did not deliver on day they were to suppose to.
I get a lot of my frames from Boldon…
I get a lot of my frames from Boldon they are quick, reliable, good quality and very reasonably priced - simple
Happy Customer
Frame arrived as described, well packaged. Speedy delivery. Many thanks !
Great Frames
I am so pleased I found Bolden Picture Framing online. I had been struggling to find a certain frame & mount size, but I found them on their website in various colours!
Great communication, fast delivery and great value for money. I am so pleased with my frames.
Happy Ending
I loved the frames I ordered, quick delivery. Had a small issue but my emails were responded to quickly and the matter resolved. Yvonne was brilliant and sorted out a solution free of charge. Excellent service and will definitely order again
Beautiful frames delivered quickly and…
Beautiful frames delivered quickly and efficiently.
Great choice of products
Great choice of products. Great prices too. Website was easy to navigate. Fantastic communication and delivery was swift. Will definitely use again and completey recommend.
Don't order from here.
I ordered frames from them with mounts 4 months ago now. When they arrived the mounts were cut badly and I wasn't happy. They said they'd send new mounts however they never arrived and the tracking info still says royal mail await the package from the sender. I contacted them again and they said they'd look into it. I now can't get any contact from them at all. I've been at this for months with no response or any replacement/refund. I feel like I have no choice now but to give a bad review.
Grwat service and exactly what I was looking for.Delivery was speedy and the frame was…
Delivery was speedy and the frame was really well packaged. The frame itself was exactly what I was looking for and really well-made. Thank you Bolden Pucture Framing.
Paid £160- no response in a month of trying
I paid £160 in early December for two made-to-order frames. These were intended to be a Christmas Present. After receiving confirmation of my purchase, I waited a few days before attempting to make contact with Boldon Picture Framing to ask when I could collect them. They ignored all my calls, Facebook messages and emails. Then, several days before Christmas, their website simply notified customers that they were closed for Christmas until 2nd Jan.
I was so upset to not be able to give my wife her Christmas present. I understand people want a break over Christmas and that it gets busy, but they should at least communicate with customers.
I patiently waited until January, but I am STILL not able to get anybody there to pick up my calls or respond to my messages. They've had my money for over a month. Is it a scam?

Resposta da Boldon Picture Framing
Lovely frame
Lovely frame, delivered on time. This was the only company I found that made multi-aperture frames in such a huge range of styles and colours.
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