Boldon Picture Framing Opiniões 

374
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very happy with new frames. I found the website the easiest to navigate especially since my prints were not a standard size and I found other companies difficult to calculate with mount sizes etc. Bol... Ver mais

Classificada 5 em 5 estrelas

Brilliant company had a made to measure frame just perfect. Well packaged arrived a day earlier than expected. Good price,.Really good qualuty .Highly recommend would use again

Classificada 5 em 5 estrelas

I really love this company. I ordered a frame a couple of years ago from Amazon. It was beautiful and so many visitors have commented on what a nice aperture it is and the ‘collect moments not things’... Ver mais

Classificada 1 em 5 estrelas

I ordered a wooden frame and the mitre joint cuts didn't align (i.e. gapped). Despite a number of emails and calls - I've had no response - *** DO NOT USE ***!! Update: I've now received the a R... Ver mais

A empresa respondeu


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

374 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 16% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(374)

53 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Need to improve their Customer Service

The quality of this Picture frame itself is fine. However, it was supposed to come with a stand and didn’t. I emailed to let them know and never received a reply. I do not like leaving negative feedback but they only had to respond with an explanation or a stand. Instead I am left with a frame not fit for my purpose and disappointment of being ignored.

Description on website:

“Can be used on the wall either portrait or landscape. Frames 12×10” and smaller will also come with a standing option”

28 de abril de 2024
Classificada 1 em 5 estrelas

Bad Quality

Ordered their collage frames to fit 18 6x4 we have had to adjust the images multiple times as they keep slipping we have even sellotaped our pictures to the mount. Not impressed considering each frame costs £31, would expect alot more for the money. The black pegs on the back are breaking and snapping due to us having to keep opening the frames to adjust the images. Would expect more from a framing company

30 de abril de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

there was a mark a big blemish on my…

there was a mark a big blemish on my frame which was disappointing , I have emailed about a replacement and still not heard back after two weeks. would like a refund or a replacement without a mark on

28 de março de 2024
logótipo da Boldon Picture Framing

Resposta da Boldon Picture Framing

I am very sorry that you are having problems with an order, as we haven't had any correspondence from you can you please get in touch with us at sales@boldonframing.co.uk so that we can help you.

Classificada 1 em 5 estrelas

Both frames showed unfinished edges

Both frames showed unfinished edges. Initially I had raised another query before unwrapping the frames completely to which I received no response. When I raised the issue of the unfinished edges I was told replacements would be sent if I sent photos which I did. No response and none to 2 follow up emails.

28 de fevereiro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Dreadful after sales service

Dreadful after sales service. I realised I had over ordered and so returned two parcels mid February using their recommended Royal mail 48 hour pre paid service. I also emailed them to let them know what I was returning and the refunds due. Almost a month later and several unanswered emails I received a refund for one parcel but no response about the other one. No contact number and it seems they have little interest in any after sales service. Would not buy from them again even though the frames themselves are nice.

17 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Good quality frame

Really nice, good quality frame. Packaged really well and very fast delivery. Would definitely order from them again and highly recommended

26 de fevereiro de 2024
Classificada 5 em 5 estrelas

Very impressed with my order

So impressed with this British company. The website has such a great choice of frames. It was the only one that stocked exactly what I was looking for - a particular size and colour. Great customer service and our frame arrived within a couple of days
Will definitely use Boldon Picture Framing again

26 de fevereiro de 2024
Classificada 5 em 5 estrelas

Excellent Picture Frame Makers

I’ve used this company before for made to measure frames and I’m now a returning customer! That should say it all as I’m a fussy so and so…
Brilliant job, excellent skilled craftsmanship/ladyship, very competitive pricing and most importantly a brilliant end product, the picture frame 🖼️
Highly recommended ⭐️⭐️⭐️⭐️⭐️

26 de fevereiro de 2024

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais