Avoid at all costs - Learn from my mistake! I ordered an IPL from them and it very quickly went into overheating and switching off. At no attempt would the device stay on for longer than 2 minute... Ver mais
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Leia as opiniões dos outros
This company is very honourable and easily contacted . I purchased the led follicap , they accidentally sent the wrong cap but sent replacement out express shipping . They were very easy to deal with... Ver mais
Item arrived very well packaged and in a lovely box, lovely manicure set as free gift and £50 off next order voucher so bought the LED hair growth hat at a reduced price. Customer service very quick r... Ver mais
WOW !!! 1000 ⭐⭐⭐⭐⭐ There are no words to explain how AMAZING the customer service is for BondedBlush!!!! I ordered their red light therapy cap and realised I ordered the wrong one! I contac... Ver mais
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Avoid at all costs - Learn from my mistake!
Avoid at all costs - Learn from my mistake!
I ordered an IPL from them and it very quickly went into overheating and switching off. At no attempt would the device stay on for longer than 2 minutes.
I contacted customer services and they have spun me numerous lies over about 3 weeks saying it's how i'm holding the machine and then to do with the light etc. I sent them a video and then again the 'technical team' reviewed this and gave various excuses. Each time being a different reason.
After having been told they will organise a refund, to then organising a replacement, they have finally said actually i'm back at fault as the 'technical team' can't see anything wrong with the device from the video shared. The device switches off after about 1.5minutes of use...
Absolute waste of money with a company who feed an incredible amount of lies but continue to pretend they are doing everything possible to help.
Don't bother and look elsewhere
Several weeks in and hair not removed
Several weeks in and hair not removed. Doesn't work very well
The customer care is simply…Fantastic!
The customer care is simply outstanding!!! Very prompt responses and very helpful.
This company is very honourable and…
This company is very honourable and easily contacted . I purchased the led follicap , they accidentally sent the wrong cap but sent replacement out express shipping . They were very easy to deal with and I’m very happy 😃
So buy with confidence
I purchased their hairdryer and have to…
I purchased their hairdryer and have to say best hairdryer ever! Everything you want in a hairdryer…. Quick delivery. Well packaged .will definitely be recommending this site to family and friends 🌸
Highly highly recommend.
Highly highly recommend.
The communication and customer service I received from this company was absolutely excellent. The mask is absolutely fantastic and I will absolutely be ordering from this company again!🥰
Thanks for all your help BondedBlush Team❤️
Fantastic hair dryer
Fantastic hair dryer. My hair looks like I have been to the salon for a professional blow dry. Great customer service from the team. Could track delivery progress as soon as order confirmed. Highly recommend bondedblush
WOW !! a 1000 ⭐ and more!
WOW !!! 1000 ⭐⭐⭐⭐⭐
There are no words to explain how AMAZING the customer service is for BondedBlush!!!!
I ordered their red light therapy cap and realised I ordered the wrong one! I contacted them and they responded everyday I sent an email with a question with no hassles !!
They ended up sorting everything out with a full refund no problem at all!! The emails very always friendly and lovely full off smiles and emojies 😊💖
I will recommend this sight always and will say you can buy with confidence knowing you have a amazing management and customer service team behind to support you at all times!!
WELL DONE!!!!! 👏👏👏👏👏👏
I am delighted with my new hairdryer…
I am delighted with my new hairdryer from BondedBlush. It leaves my hair smooth and silky and dry in no time. I was kept up to date all the way by the company. Highly recommend! 👍"
Used the hair dryer properly 3 times…
Used the hair dryer properly 3 times now. Yeah it's a really great hairdryer, I love it.
Only downside was it took forever to arrive and I had hoped to take it away with me for a few days and couldn't.
The company was apologetic for the delay in postage.
If you're in a hurry I'd say probably not the best option.
If you have plenty of time to wait on delivery it's a fab hairdryer!
Don’t trust this company
Don’t trust this company, I received an unbranded led mask direct from china, in an unbranded white box.
No real instructions.
Their customer service is awful, no help offered at all.
Only 1 month guarantee on the product which doesn’t give much faith in the product.
And if not satisfied you have to cover the cost of the return to China….Avoid.
I had to open a claim with my credit card to get my money back as Bonded Blush weren’t replying to me.
Long delivery time
Long delivery time, should say coming from China
Difficult to grip as no indentation or 'rough' handle. Really not impressed!
Love this hairdryer
Love this hairdryer! Very light and so easy to use. Magnetic attachments are great, and I love the different temperature and speed controls. Such a good purchase and definitely worth the money!
I bought the 7 light led therapy luma…
I bought the 7 light led therapy luma wave mask and had questions a couple of times via e mail about my purchase and where was it.
The team at Bonded Blush were on the ball immediately and extremely helpful and courteous to my questions. . My package arrived and I let them know and they were so excited for me. I received a really lovely e mail back from them full of joy and loveliness .
Highly recommended 5*****
I messaged bondedblush to say the charger for the handset of the mask wouldn't work. It seems I was trying to put the cable in the wrong end. I got a rapid response from customer service, issue resolved. Would highly recommend 5*****
Courteous, polite and helpful
This company was courteous, polite and helpful. They helped me to find a suitable solution to the problem l had.
Genuine offers
Great products, great offers and fantastic customer service.
DO NOT use this company
DO NOT use this company. In less than 3 months, I have had 2 chargers and now the mask has stopped working. I requested a refund, they say because they have already sent a “complementary “ replacement, the refund policy does not apply. Despite me requesting a refund on numerous occasions they still insist they are sending a further replacement, but will ensure this one works!!! Surely that should have applied to the first two.
They are not complying with the Consumer Rights Act and think they can make up their own rules!
I’ll be contacting Trading Standards.
Please do not use this company, when the item breaks it will not be resolved easily.
Update****
I have now received a full refund but it was an easy or enjoyable process. I’ve been asked several times now to update my review so here it is.
The Aerovella hairdryer is probably the best…
This hairdryer is probably the best I've ever had. Its so light, the diffuser bowl is quite small but it is perfect for my shorter, curly hair.
It dries my hair far quicker than any other hairdryer I've had too. And my curls are loving this...less time being dried and my curls are curly.
I may need another back up Aerovella just incase as I don't think I could be without one now. I'm enjoying drying my hair now, knowing it doesn't take as long as it used to.
Thank you Bonded Blush team x
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY, FAKE SELLER OF CHINESE COPY PRODUCTS !!!!!!! STAY WELL CLEAR OF BONDEDBLUSH TERRIBLE COMPANY !!!!!
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