Bonvila Opiniões 527

basta urun kalitesi olmakla beraber sunduklari müşteri hizmetleri 4/4 luk . urunler zananinda gelmekle birlikte taze urunler cok iyi hir sekilde korunup teslim edilmekte. what’s up uzerinden bir iki kere müşteri hizmetleriyle gorustum cok duyarli ve yardimsever bir ekip . sizleri tebrik ediyorum ❤️👏🏼

Inanilmaz lezzetli ev yapimi sucuk, deneyin , bizim Cocuklar bayiliyor, anneannemin yillaronce yaptigi bezin icinde kuruttugu sucuk tadinda, , karadeniz tarafindaniz belki bizim agiz tadimiza cok uygun geldi bilemedim 😇✨… 7 yildir bircok urunu sizden zaten aliyoruz, gurbet enterasan , cocuklugumuzu hatirlatan urunleri bulabilmek cok keyifli , bugun zaman ayirip tesekkur etmek istedim🙏🙏

With Bonvila, the quality of the customer service is as good as the quality of the products. In case of any issue, it is quickly resolved by the staff.
Happy to shop at Bonvila since the beginning of their business.

Good service. goods arrived in a cooler bag.

Great customer service and communication. Delicious foods.

“Bonvila Premium Yufka" is by far the best in London. I highly recommend it!

On time and high quality.

Great service !

Products and service always good and fast delivery.

Fast delivery
Good communication

The delivery is great, they take care of the jars and the products which might leak carefully. I is 4 star just because, I think the prices are higher than the other online markets.

Great range of products that are reasonably priced. Efficient delivery service.

I received my products without any problem. They informed me that one of the products was out of stock while they were preparing my order. And they put a gift in the box. Very considerate.

Great service ( great products and on time delivery)

Well packaged and delivered on time

Everything arrived well packaged and on time.

A great company with stellar customer service. Their product is fresh, especially love the lahmacun - so delicious.

Great company to deal with. Good choice of products.

Half of the products came in a very bad state. Manti pieces got stuck together and formed a ball. When put in the water, most of them didn’t separate and some just broke to let the fillings out. The box that contained the apple cookies was broken in transit and plastic pieces went inside the cookies and some of them were not edible. This is overall very disappointing, given the prices of these products. No issues with the taste but things get spoilt on the way.

Edit for the response: Thank you for your time in responding to this. This feedback is not to seek refund or compensation for the past order but it is to say that I will not potentially order again in the future if the issue persists. It is an offer for you to improve the service provided. The box for my delivery was intact but the products inside were damaged, meaning that the product packaging might not be ideal. I order frozen cooked food for my dog regularly for the past two years and they arrive frozen and intact. I hope it is something you can look into so instead of a refund, the food we look forward to can arrive in good condition, even at an address outside of London. Thanks

All products were very well packed and I must say the sucuk had the flavour of home (fresh and same as my family used to make ). The yufka was fresh .