basta urun kalitesi olmakla beraber sunduklari müşteri hizmetleri 4/4 luk . urunler zananinda gelmekle birlikte taze urunler cok iyi hir sekilde korunup teslim edilmekte. what’s up uzerinden bir iki k... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Inanilmaz lezzetli ev yapimi sucuk, deneyin , bizim Cocuklar bayiliyor, anneannemin yillaronce yaptigi bezin icinde kuruttugu sucuk tadinda, , karadeniz tarafindaniz belki bizim agiz tadimiza cok uygu... Ver mais
With Bonvila, the quality of the customer service is as good as the quality of the products. In case of any issue, it is quickly resolved by the staff. Happy to shop at Bonvila since the beginning o... Ver mais
Ilk siparisimiz cok güzel olmasına karşın, ikinci siparişimiz hayal kırıklığı oldu. Semizotu o kadar bozulmuştu ki yiyebilmek imkansızdı. Patatesli gözleme bayatlamıştı, yaprak sarmanın kapağı parampa... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
An online grocery store where you can find all your favourite authentic products!
Informações de contacto
London, Reino Unido
- +447853910492
- Help@bonvila.com
- bonvila.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A good range of products
A good range of products including things that aren’t often available at a supermarket. The orders are always carefully packed and the service is always prompt.
They do not do the shipping on time!
Great food and fab delivery
All the food I ordered was packaged well, fresh and delicious and delivered on time. Very happy with the result. Thanks very much.
it says %10 off in the first trade
it says %10 off in the first trade. thet did not
also if you recommend 10 off but it also did not happened
I bought tursu it was very very hot and they did notmentioned. I wrote them no body replied
Delivery was on time and whenever I…
Delivery was on time and whenever I have questions they are always available. Highly recommended to everyone.
The fresh yufka was not fresh
The fresh yufka was not fresh, soft and supple unfortunately and it was dry and tearing already when it came out of the pack
Excellent and delicious fuit juice
Excellent and delicious fuit juice, very well packaged for delivery and received within a couple of days of ordering.
Very fresh produce
Food arrives fresh and chilled good…
Food arrives fresh and chilled good quality fresh food but a little bit expensive
They have sent different cheese than…
They have sent different cheese than the displayed picture. Also best before date was so close. That cheese was the reason for my shopping from them. No customer service. You cannot reach, when you do they just do not care and informal. I will never shop again.
Personal touch…
Always feel I get the personal touch and find the staff more friends than middle men.Nice to be able to obtain the things I enjoy in Turkey.Very sympathetic to the current situation in Turkey as we have many friends in the earthquake affected areas.
Great customer service
Great customer service! They are accessible and very helpful. Quick delivery. The products are fresh and well-packed (not close to end of use date).
Highly recommend! I will continue shopping from Bonvila! Thank you.
The prices are ridiculously high
The prices are ridiculously high. I won't be shopping from Bonvilla anymore
Packaging wasn’t good
Packaging wasn’t good, olives water wet everything in the delivery parcel. Except that products qualities are really good.
Parcalanmis zeytin kutusu ve makarna paketi
Merhaba,
Zeytin kutusu parcalanmisti, o yuzden kutunun alt kisimlarindaki zeytinleri cope atmak zorunda kaldim.
Fiyonk makarna paketlerinden biri tamamen patlamisti direk cope gitti. Bu urunler icin ucret iadesi yaparsaniz cok sevinirim.
I ordered vegetables but they were…
I ordered vegetables but they were delivered via DHL, hence it was out of fridge for a long time ( about 2-3 days). Of course those vegetables didn't last long.
It is now 6 days and we did not…
It is now 6 days and we did not recieve our parcel yet!
Revieved a ıntrustful email on wednesday, today saturday still nothing.
2 days ago on tuesday I receieved. Box left to my garden without my confirmation. Wet and damaged. Food inside is smelling and some of my order is missing. Hopeless
Simit of course after 6 days not fresh at all.
Excellent range of products
Excellent range of products for when that homesick feeling hits and you just MUST have sucuk, or hellim, or anything at all, really! I placed an order when I was on holiday in Cyprus, because I KNEW I would miss and need those things when I got home to the UK.
Bonva used to do a better job…
Bonva used to do a better job delivering their goods in good condition. I have ordered some pastry and the package they came in with were all wet by the time I received them due to their packaging. The increased price and the declined delivery quality does not add up unfortunately.
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