boodmo - Spare Parts Expert Opiniões 

1508
TrustScore: 1 em 5

1,1

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Classificada 1 em 5 estrelas

They take the payment upfront but then fail to fulfill the order; getting the refund takes a long time—often a month—and is a huge hassle. This has happened to me several times, and there isn't even a... Ver mais

Classificada 1 em 5 estrelas

Absolute nightmare experience. Avoid this app! Boodmo has completely failed on both delivery and basic customer service. I placed an order that was explicitly promised for delivery within 25 days. In... Ver mais

Classificada 1 em 5 estrelas

Typical Gurgaon company with no carevfor customers having so many vendors selling items without having them in stock!! Once you place the order vendors try to procure. This is adding to late del... Ver mais

Classificada 1 em 5 estrelas

This is fake website, I have ordered the interior Assy lamp for my Ciaz, more than 20days passed still it was showing that order in in process, I tried calling the helpline number multiple times, no... Ver mais

Informações sobre a empresa

  1. Veículos e transporte

Escrito pela empresa

We are a quickly developing automotive spare parts marketplace with a mean to unleash to our clients all perspectives and advantages of buying extra parts for cars with the help of our company


Informações de contacto

1,1

Muito mau

TrustScore: 1 em 5

2 mil opiniões

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Todas as opiniões

(1508)

27 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Thank god for the reviews section i was…

Thank god for the reviews section i was just going to order a part,but after looking the reviews section i changed my mind of ordering the part.
The worst part is the dont give cash on delivery option it seems they are making a fraud by not refunding.
Thank you every one for sharing the reviews

19 de dezembro de 2020
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Malhar,
Please, share the reason/instance of your dissatisfaction. Further, the main reason to opt for online payments is for our customers to keep a track of their money. You can share the details at support@boodmo.com & we'll try our best to clarify the misunderstanding.

Classificada 1 em 5 estrelas

Worst service boodmo

I ordered for five items for my Mahindra verito 2012 model out of that I received only one item (by gods grace ) and for the rest of the item I waited for more than two months and cancelled the order because they are keep on changes the delivery date,still I am waiting for refund.

29 de novembro de 2020
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Rajkumar,
We regret sharing such an experience but at times few parts can move to backorder leading to a little delay in arranging & dispatching the orders.
Hope to serve you better in the near future.

Classificada 1 em 5 estrelas

I did not get my order and it shows…

I did not get my order and it shows delivered to me...there is no support team to contact with..all there contact number are out of service..i had given proper address and they say its incomplete...i did not get any call from delivery agent..this is fraud

29 de novembro de 2020
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Sani,
We apologise for the trouble. Could you please share your order details at info@boodmo.com & we shall help you with the exact delivery status.

Classificada 1 em 5 estrelas

We have ordered the Mahindra Verito D6…

We have ordered the Mahindra Verito D6 2011 model headlight and they have delivered for some other model which didn't fit into the car. We have raised the return request and only one they have approved for refund and the other side headlight they have rejected to refund by saying damaged. I have full packing video and still they are not listening and rejected. I am 100% sure that it was not damaged from our end as I have done the better packing than boodmo's courier. It must have been damaged in trannsit by boodmo's courier people while returning. This was the first time I ordered from Boodmo but the experience was horrible. I thought I will order my xuv500's parts also but now I will not as they don't send the correct parts and return process is complicated and no transperancy is there. Now what will I do with that one side headlight which is of different model car.

27 de novembro de 2020
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Nitin,
We apologise for the way you feel. Just so you know, that we do have a QC team keeping a check on the exact part which when ordered, whereas none of the returns are rejected with proper justification & legit reasons. Could you please share your order details at support@boodmo.com & our team will contact you?

Classificada 1 em 5 estrelas

Hyundai brake pad kit not delivered

I had ordered for a hyundai creta front brake pad kit & other auto parts. In total four items
but the front pad kit was never delivered to me. I had never expected atleast this kind of cheating from a well known website like boodmo.
Company.claims it has sent me the package and shown me a cctv footage.
So either the boodmo seller or the courier is at fault here for the missing package.
I should have taken a video before un-boxing the package.

18 de novembro de 2020
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Dhiraj,
As informed earlier with supporting CCTV footage, all parts were safely packed & moved further for dispatch. For further assistance do write us at support@boodmo.com

Classificada 2 em 5 estrelas

Unresponsive website. No customer support.

Order#2610/0861112 for Volkswagen Seat Belt Latch ordered on 26/10/2020 . Till date, product not even ready to ship.
Wrote twice to customer care in last 1 week. No response.
All the numbers of support on the website are non operational even during regular working hours of the day

I paid in full for the part. Please ship the product fast

Updated Review: Bodomo: I wrote so many times on contact us of the application regarding order tracking, but you never replied even once. The review was posted on 10-Nov and after so many failed followups, and unresponsive customer care, I just could not rely on Boodmo, and I had to cancel my order on 21-Nov-2020. How long do you expect a customer to wait and bear with your unresponsive customer support?
I got SMS from Boodmo that refund has been initiated on 21-Nov-2020. I've not received it yet, but I think I will get it in few days.
So that way at least money wasn't stuck with them

10 de novembro de 2020
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Kundan,
We apologise for the trouble.
As checked your order has been cancelled & refunded back to your source account. Our team shall reach you soon to assist you further with your remaining queries.

Classificada 1 em 5 estrelas

Hi This is a fake website

Hi This is a fake website. My order no is 2210/0850527-2. they took advance cash. Never dispatch parts. Just give you new dispatch dates every week. More over all the Telephone Nos given for support is also fake . None of them is working. I feel cheated with this web site.
PL be care full for this site

6 de novembro de 2020
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Ravi,
We feel sorry for sharing such an experience. As checked your orders have been cancelled & refunded back to your source account. In case you still have any ongoing orders with us then do write us back at support@boodmo.com for a quick resolution.

Classificada 1 em 5 estrelas

You Cannot find another worst spare…

You Cannot find another worst spare parts online site than this

2 de novembro de 2020
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Sarbjeet,
You can find the right part for your vehicle within just 21 seconds by following - https://bit.ly/3fuFKmk. In case you are still unable to find the compatible part then do write us at info@boodmo.com

Classificada 1 em 5 estrelas

Hi everyone I have order one product…

Hi everyone I have order one product but it's still didn't came it's allmost 30 days I can't able to contact customer care and this app is not accepting my gmail I have paid full amount

30 de outubro de 2020
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi,
We feel bad for the delay!
Could you please share your order details at support@boodmo.com & our team would guide you better.

Classificada 1 em 5 estrelas

My name is Hari #2210/0850574-2

My name is Hari #2210/0850574-2

This is my order number my delivery date is 28-10-20 but today 30 -10-20
Still now I didn't get my product in my hand what is the reason of delaying my product , which is responsible for the delaying product , and why don't you give your contact number , what is the reason , still if you delivered are not delivered my product which person responsible for my product I payed the money when I booked the order , but still I didn't get the order , I saw the wrost online sale company in my life , please arrange asap to delivery the product is now destination city now ,in your nemeli hub to my home address is just 7km only otherwise give the hub details I wil go collect it plz understand the situation

30 de outubro de 2020
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Hari,
We apologise for the delay!
But now, we hope the delivered item is as per your requirements. Moreover, we do offer a doorstep delivery but in case you face any issue w.r.t. the delivery of your order then you are suggested to reach our support team at support@boodmo.com for a quick resolution.

Classificada 1 em 5 estrelas

FEEL CHEATED

2109/0786025-1 9431005000; 2109/0786025-1 9242005000; 2109/0786025-1 9241005000.
ABOVE Three orders made. Full payment made. Several changes in delivery dates made by boodmo, ultimately order not delivered. NO REFUND MADE TILL DATE.
On checking Order Basket, showing no orders. SO I want to know I) if my FULLY PAID ORDER IS STILL ACTIVE, II) IF ACTIVE, THEN HOW MUCH TIME FOR DELIVERY, III) IF ORDER CANCELLED, THEN WHO AUTHORISED IT, IV) IF ORDER CANCELLED THEN WHY HAS MY MONEY NOT BEEN REFUNDED TILL DATE, V) SHOWING PARTS AS AVAILABLE ON THE SITE AND RECEIVING PAYMENTS FOR THE SAME AND THEN SAYING PARTS NOT AVAILABLE, DOES IT NOT AMOUNT TO CHEATING UNDER LAW.
Any firm/PERSON doing business online with this company would be better advised NOT TO.
Had high hopes and expectations from this site.

13 de outubro de 2020
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Rohitabh,
When checked, you still have ongoing orders with us which are expected to arrange & dispatched very soon, leaving no refunds with us. You may simply find your order status by - https://bit.ly/2H3CKAn, though your team is easily available at info@boodmo.com to guide you at each step.

Classificada 1 em 5 estrelas

One of the worst service i have ever seen

One of the worst service i have ever seen. I ordered an item on 11 September 2020 and they have given the dispatch and delivery dates were 28/09 and 05/10 respectively. On 28th i got an email saying that order will be delayed due to unavailability, ok that’s fine they have updated new dispatch and delivery dates again today i got an email saying that they don’t have parts so it will be delayed and updated ETA. So finally I cancelled my order after 1 month of waiting. I Will not recommend this website to anyone. Such a worst service.

8 de outubro de 2020
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Prajith,
We apologise for the delay. Although our teams try to stick to it's shared time frames but the delivery might take a little longer at times when the part is on backorder under unavoidable circumstances. Do share your order details at support@boodmo.com & our team shall get back to you.

Classificada 1 em 5 estrelas

incompetent and rude staff

The technical support team from boodmo are not aware of what they are doing.

Before placing my order for Front brake pads for a ford figo, I emailed them my RC and VIN number requesting them for the applicable Front brake pads. A week later parts received are not applicable and Boodmo is not ready to take any responsibility, This is the second time I am facing the same issue, will stay clear off boodmo from now on,

1 de outubro de 2020
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Lance,
We apologise for any of the inconvenience that caused.
Could you please share your order details at support@boodmo.com so that we can look into your issue & address the exact concern.

Classificada 1 em 5 estrelas

Tutya bana rahe hai boodmo wale

Tutya bana rahe hai boodmo wale. See this.. 0209/0746091-1. Since 1 month completed but no accurate answer by thoodmo.

26 de setembro de 2020
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Nilesh,
As checked out of 3 ordered parts 2 are already delivered & the remaining one is directly sourced from the manufacturer, taking a little longer than usual time. You'll be notified via SMS once it is dispatched.

Classificada 1 em 5 estrelas

SMS Spamming Worst Service

Made the biggest mistake of ordering on this boodmo website, for:
1.) The day I ordered, my mobile started getting FLOODED by their marketing discount SMS's continously. 2 SMS's every hour. I do not even own these cars but getting everyday discount SMS's for these car parts. Complained SO MANY via mails to the customer support and they ask me to "block" them, pathetic
2.) The parts I ordered have not yet reached my even after 1 month, I just keep getting "Date Changed" mails form them every time
3.) Their customer service numbers are never reachable

--------------------------------------------------------
Update (07-Nov-20):
The menace has started again, started receiving these annoying SMS's again, have planned to take them to court and initiate legal proceedings.

--------------------------------------------------------
Update (02-Oct-20):
I still continue to receive the SMS although on a reduced frequency, nevertheless receiving them unsolicited.
By the way, my cart has always been empty and does not contain any item and will never contain with the kind of service. I keep getting discount SMS's for cars like Merc., Tata, Hyundai, etc. which I do not have.
Received a call from the rep and the solution he gave was I need to block all my incoming SMS's, really, how intelligent!!! I asked him to delete my account and my Mobile number from their database and he blatantly refused saying "I can't!"
Will see for some more time and if I continue to receive, will "escalate" it for a "relief"!

26 de setembro de 2020
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Masood,
We apologise for the inconvenience that occurred.
But just so you know, you received discount messages because you recently opened all those products on our website/app. The system analysed it and started promotional texts which can be avoided simply by emptying up your cart. Moreover, our team shall reach you very soon to assist you better.

Classificada 2 em 5 estrelas

Order No: #2009/0782325-1

Order No: #2009/0782325-1. On 21st the dispatch date for this order was 24-09-2020 , now its 25-09-2020 . Why are you changing this date ? If you dont have the product in the stock then you should ahow it in your site as 'Out of Stock' nothing is shows like that and you are changing the dispatch date and mailing me as the Estimated dispatch date is changed. Its your fault. If you dont get it by today how could dispatch it tommorow ? If you dont get it by tommorow you will again change the date .

24 de setembro de 2020
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Ashwin,
We apologise for the trouble. But you being an already existing customer know, that our team always try to adhere the shared time frames, whereas the parts which aren't readily available might take few more days to dispatch.

Classificada 5 em 5 estrelas

OEM Rubber pad for clutch pedal.

Had ordered a rubber pad for the clutch pedal. The online order and payment process was simple n secure.
Received an original OEM item in good packing by the scheduled delivery date. The delivery shipment tracker helps track your order.
Overall a positive first experience.
Keep up the good work and professional standards.

23 de setembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Deny to replacement of part

I ordered tata safari right side mirror operating swich /button , after delivery its working only glass in up and down but mirrors not working at all , my old switch working properly only 1 glass button damage so i am replacing old switch. after i complaint this issue they refuse to replace saying that installation attempted part cant replace , just tell me anyone how we can tell part working or not without installation, i strongly recommend all not to purchase from boodmo

12 de setembro de 2020
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Amit,
We apologise for the trouble.
But we tend to deal in 100% OEM genuine parts that are Ok tested, hence delivering a faulty part is highly unlikely. Also returning the used/installed parts is simply voiding our return policy.For more help, you can raise your concern at support@boodmo.com

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