boodmo - Spare Parts Expert Opiniões 

1508
TrustScore: 1 em 5

1,1

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

They take the payment upfront but then fail to fulfill the order; getting the refund takes a long time—often a month—and is a huge hassle. This has happened to me several times, and there isn't even a... Ver mais

Classificada 1 em 5 estrelas

Absolute nightmare experience. Avoid this app! Boodmo has completely failed on both delivery and basic customer service. I placed an order that was explicitly promised for delivery within 25 days. In... Ver mais

Classificada 1 em 5 estrelas

Typical Gurgaon company with no carevfor customers having so many vendors selling items without having them in stock!! Once you place the order vendors try to procure. This is adding to late del... Ver mais

Classificada 1 em 5 estrelas

This is fake website, I have ordered the interior Assy lamp for my Ciaz, more than 20days passed still it was showing that order in in process, I tried calling the helpline number multiple times, no... Ver mais

Informações sobre a empresa

  1. Veículos e transporte

Escrito pela empresa

We are a quickly developing automotive spare parts marketplace with a mean to unleash to our clients all perspectives and advantages of buying extra parts for cars with the help of our company


Informações de contacto

1,1

Muito mau

TrustScore: 1 em 5

2 mil opiniões

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Todas as opiniões

(1508)

27 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Headlight quality is not like original product

I bought many item from boodmo for my hyundai verna. But I am not happy with headlight quality I bought original product but their plastic quality is so bed they gone yellow only in 1 and half year. I dont think they shipped me original product.

9 de maio de 2021
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Saurabh,
In case you are facing an issue with part post 10 days of delivery you can reach out to the authorized service center of the respective brand & they shall guide you further.

Classificada 1 em 5 estrelas

Awwful experience with Boodmo Customer…

Awwful experience with Boodmo Customer care service. have ordered 2018 Maruti Swift rear RH Tail light and received today. The product I received is defective, without applying brake , the brake bulbs are turned on and when applied brake, the normal stand by tail light glows. Out of 6 pins of connector socket which gets plug into power supply, one pin is missing. I have raise this complain with Boodmo Customer care service, the reply I got they will not be able to return or replace the product since it was installed. Can anyone tell me how I test the tail light functionality without installing it ?

21 de abril de 2021
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Anik,
We apologise for the occurred inconvenience. Further, as checked the refund against the same has been initiated back to your source account considering the defects were from our vendor's end.

Hope to serve you better in the near future.

Classificada 1 em 5 estrelas

Very bad experience

Very bad experience, delivery process is very slow,still two week, I didn't get the order yet....., so please send me the order immediately.....,your 's honestly customer.

20 de abril de 2021
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi,
We apologise for the delay. Could you please help us with your order details at info@boodmo.com so that we can guide you further.

Classificada 1 em 5 estrelas

Very bad experience

Very bad experience , delivery service is very slow...

4 de abril de 2021
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Ashok,
We apologise for the trouble. Could you brief your concern with your order details at info@boodmo.com & our team shall help you further.

Classificada 2 em 5 estrelas

Can anyone help me out I have received…

Can anyone help me out I have received the wrong part
I want to replace

27 de março de 2021
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi,
You can simply opt our return & refund policy, whereas for further assistance do reach us at support@boodmo.com

Classificada 1 em 5 estrelas

As my experience

As my experience, boodmo is cheating for customer they are worst in service… I placed order for parts they made to wait till 3 month in the begging they will collect full payment later they keep on change delivery date with out customer knowledge later they only cancel the order then they will send fake transaction details that amount is refunded but when I check my balance nothing will be credited they just trying to fool customers. If they don’t have parts then why they have to accept order ❓❓❓ If they are so genuine why can’t they provide their direct customer care number where customer can contact them directly there is no option to do a discussion with the customer care boodmo is fake ❗️❗️❗️❗️ For the second time they cheated me they dint even refunded money Guys please don’t order anything in boodmo.

20 de março de 2021
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi,
Please, share the reason/instance of your dissatisfaction. You can share the details at support@boodmo.com & we'll try our best to clarify the misunderstanding.

Classificada 1 em 5 estrelas

Worst Experience with Boodmo

They have worst courier partner called Delhivery. They don't do Home Delivery only Road Delivery. They will call you and ask to come to some place to pickup if you ask for home delivery they will make the status as

Location: Hosur_BypassrRD_D (Tamil Nadu)

Remark: Consignee refused to accept/order cancelled

I am never going to buy anything from these guys as long as they use Delhivery as their courier.

11 de março de 2021
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Sanjay,
We apologise for the trouble.
Further, we can surely take up a note for our courier partner delhivery & will try to serve you better in the near future.

Classificada 1 em 5 estrelas

Will NOT recommend Boodmo

If the spare parts that you are looking for, is available in shops, that too with even higher price, I will recommend to get it from shops. I have purchased a left side seat belt buckle for my car. But Boodmo had wrongly sent the right side seat belt buckle (the one with electrical connector for seat belt warning light switch). I have informed Boodmo about this through email. They arranged the parcel service for picking it up back to them. Even after two weeks they didn't returned the money back. Later after my repeated emails, they replied me that money cannot be refunded since the item sent back is a 'used one'. I have sent back the same item in the same package, the very next day. Even the item had not been taken out from the polythene cover. Note that there is no customer service phone number unlike other online shopping sites such as Amazon or Flipkart. Don't expect the integrity and honesty of Amazon and Flipkart from Boodmo. Former two firms are from USA and the later is from Haryana or UP. They still believe in making profit from such fraudulent activities like this. It is evident since they have don't have provided any facility to talk directly to any customer service executive unlike other online shopping sites.
So I will not recommend Boodmo.

27 de fevereiro de 2021
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Anoop,
We apologise for the way you feel. Could you please share your order or contact details at support@boodmo.com & we shall assist you on priority? Further, each part tends to pass its QC process hence such an incident taking place doesn't sound right. We'll investigate & get it resolved.

Classificada 5 em 5 estrelas

Just trust Boodmo

I have tried to purchase some products from Boodmo and I had too much oscillation after seeing so many bad reviews on the web. I took a risk and went with Boodmo. The products arrived on time and the package was really perfect. Nice work Boodmo team.

26 de fevereiro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Boodmo is fraud company they are…

Boodmo is a fraud company they are very fraud company I have ordered the swift grill they sent damaged material , then now they are saying no replacement no money back

If you order any material it will reach u after 3 months
Guys dont go with this guys fake bookmo

10 de fevereiro de 2021
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Raghavendra,
We regret leaving with such an experience. Could you please share your contact or order details with a brief about your issue at support@boodmo.com & our team shall look into it on priority?

Classificada 1 em 5 estrelas

they are fraud.

none of their customer care number works. I tried for 2 3 days. no email response. I ordered 2 lights but they sent only 1.

1 de fevereiro de 2021
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Sudarshan,
We apologise for the way you feel but the remaining part must be in process with a different vendor. Could you help us with your order details at info@boodmo.com & we shall look into the same further.

Classificada 1 em 5 estrelas

Fraud company

I had ordered a engine additive on 9th jan with Order #0901/01043265,and i have been given changed date of delivery for last 3 weeks. This is a bogus website to just get money from customer.you keep chasing them and at the end one will get frustrated and leave the money with them.their person yashsvi replied to my mail sayng he will chk delivery date and get back last week and no revert after that.PLEASE DONT WASTE YOUR HARD-EARNED MONEY ON THIS WEBSITE FOR PURCHASING PRODUCTS.
R

Arun singh shekhawat

31 de janeiro de 2021
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Arun,
We apologise for the delay. Further as checked your order is already dispatched via Delhivery & can be tracked through - https://bit.ly/3oDtsLp. Our team shall get in touch with you to assist with any further queries.

Classificada 1 em 5 estrelas

Order and lose your peace of mind

I had earlier experience of my order delivery date being postponed about over a month and later cancelled and refunded. But when I planned to change my figo aspire headlights to graphite (blackened) only due to cosmetic reason. I waited until both RH & LH side headlight was updated as available at same seller and placed my order #3112/01019258. without my confirmation they had split my order and placed each one to different seller,
One seller dispatched the 1st order the next day the other 2nd order dispatch date was changed (increased to 1 week from original date). The 1st order which i had received was damaged even though the packing was good. when contacted customer care the informed me to raise a return request later they wanted me to share the video and pictures of unboxing (believe me guys their packing was so good that i thought what could have gone wrong and didn't take the unboxing video which i usually do for online orders) later i had to share the damaged headlight photos it has been two days and no update till date. I have lost faith in them i don't think the 2nd part of my order will be delivered and i wont receive a refund for the 1st order. i am stuck with a damaged product. The nearest ford showroom is 60 kms from my place i should have gone there to get them myself directly instead of paying the additional delivery charges.
Please note : The website boosts of a 10 day assured return but in real you have to raise a return request with 48 hrs of delivery. Then starts the lengthy return process so long that i haven't seen the end of it yet.
Update 1: After a 10 days from the date of my complained the return was approved. The Delivery date of the 2nd order changed 5 times till date.

8 de janeiro de 2021
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Bharat,
We apologise for the inconvenience that caused. Our team shall contact you on priority for helping you with your issue regarding the return & delivery of the remaining part.

Classificada 1 em 5 estrelas

Continuously extending safety part delivery deadline for last one month

After ordering Renault Duster OE front brake rotor set (#0612/0958186-1) on 06 December 2020 on Boodmo, the site has extended the estimated delivery date for no less than 4 times citing unavailability of parts. The current estimated delivery stands at 07 January 2021, which I doubt will be honoured. This is turning out to be a big joke concerning a safety part of Rs.6801 value. If I dont receive the OE part on 07 January 2021 of the desired quality and in best condition, I am going to elevate the matter to various forums and the Government. If you do not have a part, why not decline to take the order. Why block the money and not deliver. The same money could have been used to buy the same parts at another medium. This is turning out be a disappointment. I fear it does turn into a fraud. Will not order a part from Boodmo.com henceforth.

1 de janeiro de 2021
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Bhushan,
We apologise for the trouble. Further, the part delivery time frame does depend on its availability in the market with vendors & manufacturers, hence at times, there can be deadly in arranging a few parts. Our team shall get in touch with you on priority to assist you further.

Classificada 1 em 5 estrelas

WRONG PRODUCT SENT

I had placed an order for brake pads of Honda City GXI 2004 model, what i received was brake pads of Honda Amaze (Petrol) seriously!!! How can someone be so irresponsible, they call themselves as a Auto spare experts, they don't even know what they are doing, very much disappointed, I have also returned the product & still have not received refund to my respective account, I WOULD RECOMMEND PEOPLE NOT TO BUY ANY PRODUCTS FROM BOODMO, THEY ARE NOT REILABLE, SHAME ON YOU PEOPLE!!!!!

30 de dezembro de 2020
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Giridhar,
We apologsie for the trouble. But we do have a dedicated QC team keeping a check on the parts before dispatching. Could you please share your order details at info@boodmo.com & we'll help you on priority.

Classificada 5 em 5 estrelas

COMMITTED DELIVERY

I ORDERED ANTENA FOR TATA NANO DEILVERED TWO DAYS BEFORE COMMITMENT DAY.. THANKS BOODMO GUYS

29 de dezembro de 2020
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Senthil,
Thank you for trusting us.
Keep shopping!

Classificada 1 em 5 estrelas

Phateic Service

Hi,
My order is 612/0983581-1 till now I haven't received any update on the order. There is no customer care number to speak also Most dissatisfied.

23 de dezembro de 2020
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi,
We apologise for leaving you with such an experience. Our team shall get in touch with you on priority to assist you further.

Classificada 3 em 5 estrelas

I have ordered timing chain for fluidic…

I have ordered timing chain for fluidic verna. Later on I lost my mobile and now not able track the order. My order supposed to reach on 14.12.2020 but till now I have not received it. Will I get my item or not. How to recover the tracking no.

20 de dezembro de 2020
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi,
We are surely here to help you on priorty. Please share your order details at info@boodmo.com & we'll help you at our best.

Classificada 1 em 5 estrelas

Worst service seen ever

Worst service seen ever. No fixed timeline, they will keep on changing dates.

19 de dezembro de 2020
Opinião espontânea
logótipo da boodmo - Spare Parts Expert

Resposta da boodmo - Spare Parts Expert

Hi Pravin,
We apologise for sharing such an experience. Could you please share your order details at support@boodmo.com & we'll help you on priority.

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