Bookme.Pk Opiniões 

76
TrustScore: 3 em 5

2,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I book a car on their app from London for my Karachi stay of one week. They provided excellent service good car with good driver and in my opinion it was cheaper than having a taxi every time for you... Ver mais

Classificada 2 em 5 estrelas

bookme.pk I booked deawoo express ticket from bookme.com on 07th november i made my payment through UBL and money was deducted from my account i called bank helpline and told this problem they said u... Ver mais

Classificada 5 em 5 estrelas

My experience with this app has always been great. The feature of credits points, game credits are the great source to get more discounts through this app. THeir support team is the best. My full reco... Ver mais

Classificada 1 em 5 estrelas

Pathetic customer service, they blame you for your thier own mistake. Very unprofessional support team. They hang up on your face after 40 mins of hold and then they still repeat the same thing. I had... Ver mais

Informações sobre a empresa

Escrito pela empresa

Getting a bus or airline ticket has never been a hassle-free task in Pakistan. Whether you had to drive to a bus terminal, go to a travel agent to book your ticket in advance or stand in long queues, it was always time-consuming. Until we stepped up with the idea to digitize ticket bookings for the country. Bookme, through its e-ticketing system has made these processes quick and easy. Our user-friendly application and website allow customers to browse through all available options and book their tickets in a few simple clicks. Bookme is Pakistan's leading e-ticketing platform and is facilitating a massive customer base every day. Apart from bus and air tickets, our platform allows users to book movie tickets, hotels, car rentals, train tickets, event passes, tours, and even vacation packages. No more long queues. Just download the mobile application or visit the website for fast booking and leverage our exclusive discounts.


Informações de contacto

2,8

Aceitável

TrustScore: 3 em 5

76 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 38% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,8

Todas as opiniões

(76)

28 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

My experience with this app has always…

My experience with this app has always been great. The feature of credits points, game credits are the great source to get more discounts through this app. THeir support team is the best. My full recommendations for this app 10/10/

10 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Pathetic customer service

Pathetic customer service, they blame you for your thier own mistake. Very unprofessional support team. They hang up on your face after 40 mins of hold and then they still repeat the same thing. I had to pay 9200 something extra just because of thier system glitch, I told them it's from your end and the website keep repeating the malfunctioning and they are not even agreeing on that. I mean is there anyone who holds them accountable for such processing? I highly condem and I regret using them

8 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Forget about any refunds

Well over a month since I applied for a refund. Not received any yet. I do not know what they think they could do with my money but they just won’t be helpful in their response. Even their reply to my email came after 18 days.

19 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Be aware of Terms and Conditions

I have used Bookme on many occasions and have had no problems until this last occasion.
Please be aware of this clause in their terms and conditions

"Bookme reserves the absolute right to cancel and refund any confirmed booking resulting from an error, or incorrect information presented on the website such as, but not limited to, pricing errors or availability errors".

This happened to me, I paid a large amount of money for a deal to hire a campervan for 10 days. The money was taken and a confirmation email was received, then after several hours I received an email stating that Bookme had made an 'inventory error' - therefore no camper.

I was then in a very difficult position, no camper, no transport, plans ruined and unable to hire another vehicle as my money had not been refunded.

I have now received the refund in full and following a further email to Bookme have now received a standard apology reply also thanking me for my understanding!!!!! If only they knew and realised the upset and disruption caused.

In future I will only use Bookme for offers of small value, the risk of the big value offers is too great and can ruin your holiday - as in my case.

When an offer looks too good to be true ............!

31 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Very poor service and when we buy a…

Very poor service and when we buy a ticket then it is not confirmed by bus staff due online issues some time you cannot travel due to their poor and dam service and also it cannot refund amount due to poor management so it has a lot of problems

17 de dezembro de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Bookme is number 1. But its service is bad.

bookme.pk I booked deawoo express ticket from bookme.com on 07th november i made my payment through UBL and money was deducted from my account i called bank helpline and told this problem they said u The amount has been forwarded to the company. And when I looked on this website, my payment was under processing and after some time it was canceled.

7 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Booked Australian Museum tickets

Booked online tickets to Australian Maritime Museum. The booking reference number was issued (no actual tickets). Took reference number to Museum reception and it worked fine no issues. Would book here again.

17 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Bookme service us fraud

Bookme service us fraud. bad customer services. The customer services representataive are abusive and arrogant including their manager. We did not refund us even 80% of our money as we called them and requeted for refund on time. The just doing lame excusises and wasted our time.This is not happen first time. I suggest you all people to use any other app yo book your tickets. Am leaving this service now as i was regular customer of bookme and they did with me like that.

20 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Bookme

Bookme. pk said "Bookings made easy"...it's not just saying...it's worked for customers eais.

3 de agosto de 2022
Opinião espontânea

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