I’m really happy with the mattress I bought for my 2-year-old daughter. The quality is excellent, it’s comfortable, and she absolutely loves sleeping on it. The delivery was also quick and smooth, wit... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I’m really happy with the mattress I bought for my 2-year-old daughter. The quality is excellent, it’s comfortable, and she absolutely loves sleeping on it. The delivery was also quick and smooth, wit... Ver mais
A empresa respondeu
Really beautiful crib, arrived super fast after I ordered it from the website. Simple to build while being heavily pregnant too. I'm happy, thank you.
A empresa respondeu
Terrible customer service... I've order a Bronte Single Bed earlier this month, and I've only receive 1 parcel out for 3... No response by email, hanging up the phone, this is simply not acceptab... Ver mais
A empresa respondeu
Awful customer service. Item is completely different from the website. Contacted now 3 times, theyve responded to a Google review saying they’ve contacted but this is complete rubbish. No attempts to... Ver mais
Established in Sydney, Australia in 1993, we specialise in beautifully-crafted nursery, children's furniture and accessories.
Escrito pela empresa
Unit 2 Sterling Way, Tilehurst,, RG30 6HW, Reading , Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 41% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
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After discovering a mattress was faulty, 5 months after having it, they have agreed to collect it and refund me. However the customer service is so so slow and extremely frustrating that I cannot call anyone to get everything resolved quickly. I have sent many emails and if I don't hear a response after this review I will be taking things further.
The bed delivery was delayed by more than 2 weeks, which I was notified about, and now that I finally got it there's a box missing. I've been very patient through the whole process but I can't even start on how frustrating it is to be unable to contact customer services as they don't provide a phone number and have to wait until Monday to get any response from them.
EDIT: after complaining on all possible social media channels, it took one very short apologetic email and nearly one week to have the missing box delivered. The quality of the bed is great and it was very easy to assemble despite the poorly made instructions manual, but the whole purchase and delivery process definitely puts me off from buying them again and recommending to my clients (I have an Interior Design company).
T I’m very happy with the bassinet I’ve bought for my newborn! Really practical to be able to have some storage underneath too!
Lovely furniture, have ordered from Boori a couple of times with no issues. Would recommend.
Recently got the new Byron high chair and can’t express how happy we are with it. I have dealt with Boori previously and their customer service and quality of product drew me back in again! So happy to have a stylish highchair that fits in with our modern kitchen.
I have a Boori chest of drawers and I love it. It is very well made and a great design. Would highly recommend.
no responsible..in their website they say 7 working days delivery but i bought a baby bed 17 days ago but still no arrive..i contact them but it seems they play with customer,..i am regret bought my baby bed from this brand and from Boori website...
awful ..
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