Chosen for the clean, high-quality botanical ingredients. What I liked most was how well the products perform without feeling heavy or artificial—definitely worth adding to the routine!
A empresa respondeu
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Leia as opiniões dos outros
Mi sono trovata bene con Botanelabs. Il prodotto è arrivato ben confezionato e nei tempi previsti. Sicuramente lo terrò in considerazione per i prossimi acquisti.
A empresa respondeu
My experience was great. Very easy to order. The one thing that is not clear is the auto reorder. Am I signed up for monthly orders of two bottles or one? Also, if you are sending me a second bottle w... Ver mais
A empresa respondeu
I’ve only just placed my order, so I can’t comment on the quality yet. However, the product looks promising, and I’m excited to try it. I hope it lives up to my expectations!
A empresa respondeu
Informações sobre a empresa
- Loja de cosméticos
- também em
- Clínica de dermatologia
- Fábrica de cosméticos
- Fabricante de cosméticos
- Fornecedor de produtos de beleza
- Loja de cosmética
Escrito pela empresa
BOTANE – Smooth Skin, Made Simple. BOTANE is a modern personal care brand offering innovative, blade-free hair removal solutions for men and women. Our products are designed to make hair removal easier, faster, and more comfortable, with smooth results in just minutes. From body grooming to specialized face and scalp care, BOTANE combines convenience, effectiveness, and a skincare-focused approach. Our mission is simple: Less Shaving. More Living. Discover more at www.botanelabs.com
Informações de contacto
8206 Louisiana Blvd Ne, Ste A, NM 87113, Albuquerque , Estados Unidos da América
- contact@botanelabs.com
- botanelabs.com
4,1
Bom
31 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Purchase process was straightforward
Purchase process was straightforward
19 de outubro de 2026
Opinião espontânea
Resposta da Botanelabs
Thank you for your feedback! We're glad to hear you had a smooth shopping experience. We appreciate your support!
The BOTANÉ Team
Resposta da Botanelabs
Thank you for your kind review! We're delighted to hear you're happy with our product. We truly appreciate your support!
The BOTANÉ Team
Pretty straight forward ordering…
Pretty straight forward ordering process.
19 de outubro de 2026
Opinião espontânea
Resposta da Botanelabs
Thank you for your review! We're happy to hear that the ordering process was simple and straightforward. We appreciate your support!
The BOTANÉ Team
The ad seemed like it would be worth a…
The ad seemed like it would be worth a try. If the product doesn’t work, I’ll be asking for my refund.
18 de outubro de 2026
Opinião espontânea
Resposta da Botanelabs
Thank you for giving BOTANÉ a try! We hope you'll be happy with the results. If you have any questions or concerns, our customer support team is always here to help.
The BOTANÉ Team
Resposta da Botanelabs
Thank you for your review! We're excited for you to receive your order and hope you'll love the results. We truly appreciate your support!
The BOTANÉ Team
I’ve only just placed my order
I’ve only just placed my order, so I can’t comment on the quality yet. However, the product looks promising, and I’m excited to try it. I hope it lives up to my expectations!
18 de outubro de 2026
Opinião espontânea
Resposta da Botanelabs
Thank you for your review and for choosing BOTANÉ! We're excited for you to try our product and hope it meets your expectations. We truly appreciate your support!
The BOTANÉ Team
Easy to Order
Chosen for the clean, high-quality botanical ingredients. What I liked most was how well the products perform without feeling heavy or artificial—definitely worth adding to the routine!
18 de outubro de 2026
Opinião espontânea
Resposta da Botanelabs
Thank you for your wonderful feedback! We're delighted to hear that you're enjoying the quality and performance of our products. We truly appreciate your trust and support!
The BOTANÉ Team
Il prodotto è pessimo.
Il prodotto è pessimo.
Oltre a non funzionare, la crema depilatoria all'aloe che vendono mi ha provocato un'ustione di primo grado.
Ho contattato il servizio clienti dopo l'acquisto per richiedere il rimborso (vendono la garanzia soddisfatti o rimborsati e il prodotto non fa quello che dice), ma non ho mai ricevuto risposta.
Azienda pessima sotto tutti i punti di vista
17 de julho de 2026
Opinião espontânea
Resposta da Botanelabs
Ci dispiace sinceramente per la sua esperienza e per la reazione cutanea che ha riscontrato.
Prendiamo molto seriamente le segnalazioni relative alla sicurezza e all'efficacia dei nostri prodotti. Desideriamo inoltre informarla che abbiamo recentemente migliorato la nostra formula per offrire risultati più efficaci e una migliore esperienza d'uso.
Ci scusiamo anche per la mancata risposta del nostro servizio clienti. La invitiamo a contattarci nuovamente con i dettagli del suo ordine, così da poter esaminare la sua richiesta di rimborso e trovare una soluzione adeguata.
Il suo feedback è importante e ci aiuta a migliorare continuamente.
Il Team BOTANÉ
A total SCAM
A total SCAM! Ordered the product, arrived super late, the product is the lowest quality possible, does not work, just got skin irritation. But the worst part is, they used my single time order as a subscription, so they charged my card another time for the thing I would never buy in my life. DO NOT BUY!
9 de outubro de 2026
Opinião espontânea
Resposta da Botanelabs
We're sorry to hear about your experience. This is certainly not the experience we want for our customers. We take your concerns regarding delivery, product performance, skin irritation, and unexpected charges very seriously.
Please contact our customer support team with your order details so we can investigate the situation, review the subscription charges, and help find an appropriate resolution.
We appreciate your feedback and the opportunity to make things right.
The BOTANÉ Team
1/5 — Hidden subscription, ignored cancellation request, useless product
I bought a hair removal product from Botane Labs as what I believed was a one-time purchase. A month later, I was charged again for a second order. I had no idea I had been signed up for a monthly subscription, as it was not clear to me at checkout. Who needs a hair removal kit every month?
I contacted them the same day the order was placed and asked them to cancel it before shipping. Their first reply ignored my request completely. After I followed up, they told me it was "too late" because the order had already been processed. They are still shipping a product I asked them not to send.
Check carefully for subscription options at checkout before buying, and check your card statement afterwards.
Also no hair was removed at all..!!!
This product from my experience is useless.
1 de setembro de 2026
Opinião espontânea
Resposta da Botanelabs
We're sorry to hear about your experience and that the product did not meet your expectations.
We take your concerns regarding subscription charges, cancellation requests, and product effectiveness very seriously. We understand your frustration, especially regarding an order you requested to cancel.
Please reach out to our customer support team with your order details so we can review your case and work toward a fair resolution.
We appreciate your feedback and the opportunity to address your concerns.
The BOTANÉ Team
Be very very careful
Product does not work
Product smells badly of chemicals
Product caused a severe painful reaction
Be wary of the subscription charge you may have missed, trying to cancel it is very difficult
Noted other review sites related to this product are now no longer active due to poor feedback
If i could leave minus stars i would
Customer service is a joke, automated responses only
Be very wary of this company. Now actually received an automated reply advising me to cancel my subscription, it would be useful if the website allowed you to, I have had to refer to my credit card company to block any further payments absolute scam just ripping people off and then giving them no way out please please please stay clear
23 de setembro de 2026
Opinião espontânea
Resposta da Botanelabs
We're truly sorry to hear about your experience and that our product did not meet your expectations.
We take your feedback regarding skin irritation, product effectiveness, and customer service very seriously.
We'd also like to share that we've recently improved our product formula to offer better performance, greater effectiveness, and an improved overall experience.
Regarding your subscription concerns, please contact our customer support team so we can review your account and help resolve any outstanding issues.
We appreciate your honest feedback, as it helps us continue improving our products and services.
The BOTANÉ Team
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