Boulies Opiniões 

186
TrustScore: 3.5 em 5

3,3

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Left arm surface arrived scuffed - not massive damage, but definitely not what you wanna see when you unbox something new. Got in touch with support and they were actually really good about it, arrang... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I reported my missing part on Monday morning. By Monday afternoon I had a tracking number, and the part arrived on Wednesday. The agent even sent me an installation guide - no questions asked.

A empresa respondeu

Classificada 3 em 5 estrelas

Had my chair only for a few months. Gas lift mechanism is shot. My chair now randomly starts to slowly sink when I'm at my computer. I've had people laughing at me in video calls as they watch me sl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I initially was unhappy with my experience when I wanted to return a chair due to the courier. Boullies and the agent (Emma) I spoke to resolved my issue and was always in contact. They have fixed any... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fabricante de móveis

Escrito pela empresa

Welcome to Boulies, your choice chair firm that specialises in gaming and office chairs. With a wide array of models, our aim is to deliver the quintessential seating experience for all our valued customers.


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

186 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,3

Todas as opiniões

(186)

34 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I must say

I must say, I really like the ash grey colour. It's also incredibly comfortable, with a thick seat cushion. This is the most comfortable chair I’ve ever used!

19 de junho de 2024
Classificada 5 em 5 estrelas

A new chair needed

I just received my new chair, because I was sitting for a long time, and the comfort of the chair was very important to me. The seat cushion is very thick and comfortable.

2 de julho de 2024
Classificada 5 em 5 estrelas

Boulies Master Max

Boulies Master Max. Magnificent, comfortable chair. Stylish and fairly easy to construct. Yodel were "wishy washy" at best with delivery process and it took longer than it should but otherwise have nothing but praise as it's not the chairs fault! Fingers crossed it will last me some years of good service. My advice if you are wavering between chairs then stop, this IS the one.

5 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

It is a gift

It is a gift, I am grateful that it arrived in a timely manner. If you want to receive it as soon as possible, I highly suggest contacting them when placing an order.

12 de junho de 2024
Classificada 4 em 5 estrelas

Broken armrest but..

I had just used it for 3 months and the upper part of the left armrest became wobbly. I contacted them via email and provided a video. I received the new armrest three days later. I hope it can be used longer.

7 de junho de 2024
Classificada 2 em 5 estrelas

Lost interest waiting for delivery

Order process was great and I was looking forward to having a decent chair.
A week later, no delivery and speaking with Yodel the item hasnt been shipped to them yet.
I gave them a day to deliver or refund and in all fairness the refund was pretty quick.
In this day and age a week and hasn't left the depot is not a service I would expect.
Shame as reviews for the chair look decent but if you can't get a delivery what's the point

29 de junho de 2024
Opinião espontânea
logótipo da Boulies

Resposta da Boulies

Hello, thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the delivery.
We would like to explain that our process involves arranging for our warehouse to send the package to the depot of Yodel. After this step, the package waits for Yodel to scan it. Once scanned, the website will update the tracking information. Until the package is scanned, Yodel customer service may state that they have not received the package.
As soon as our support received your feedback, we immediately arranged for our warehouse to contact Yodel and, respecting your wishes, processed a refund for you as quickly as possible. The full refund has been completed. Currently, we are still awaiting the results of Yodel's investigation into the lost package.
At Boulies, we strive to ensure every customer is satisfied with our products and services. Should you have any further questions or concerns, please do not hesitate to contact us directly. We are committed to helping you and resolving any issues you may have.
Thank you for your understanding and patience.

Classificada 5 em 5 estrelas

Really helpful

The chairs arrived late. However, it was delivered undamaged and assembled easily. Thanks for the help from the support team.

5 de junho de 2024
Classificada 5 em 5 estrelas

Very good quality

It's been two years since I've had the chair, and it's still very comfortable, but the armrests are showing some wear. The customer is friendly and they sent me new armpad.

12 de junho de 2024
Classificada 5 em 5 estrelas

Lovely chair

Lovely chair, perfect fits my room and delivered by well packaged. Very pleased and about to order other chair as the gift to my room.

11 de junho de 2024

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