Did an order online,got a call next day to confirm order and delivery day and am/pm preference. Contact on the day via text confirming details and approximate time. Driver, Jordan,was great, moved... Ver mais
A empresa respondeu
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It was supposed to be a curbside delivery and they were going to contact me to arrange a convenient time. No contact so there was only my disabled wife at home. The driver carried a very heavy deliver... Ver mais
A empresa respondeu
First time I’ve used Bradfords and must say I was rather impressed . Ordered on website , that was easy to do. Got text and email confirming order. Then got a phone call later that day to arrange deli... Ver mais
A empresa respondeu
Simple and easy to find what you want. Straight forward payment process, clearly identifying delivery cost. Delivery quick and very helpful on the day. Great service.
A empresa respondeu
Informações sobre a empresa
- Empresa de construção civil
- também em
- Carpinteiro
- Empreiteiro de serviços de isolamento
- Loja de ferramentas
- Prestador de serviços de construção civil
Escrito pela empresa
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Escrito pela empresa
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Informações de contacto
Silverton Road, EX2 8ND, Exeter, Devon, Reino Unido
- 01392 829080
4,7
Excelente
195 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Poor all round
Ordered some fence posts for click and collect. Waited 3 days for a confirmation call like promised but nothing happened. So thinking its a mistake I called to confirm. All fine they said you can pick it up tomorrow morning. I was called back that afternoon just before closing to be told they actually didn't have the posts in stock and don't know when they would be. Also because of the lateness of there reply it left no time to arrange a replacement from somewhere else so had to wright of the weekend I had set aside for the project. Will never use again.
26 de maio de 2020
Opinião espontânea
Resposta da Bradfords - Exeter BBS
Sorry for the mass of mess ups in servicing your order Mr Harris, behind the scenes admin is to blame and apologies to you again as it was you who has suffered as a result.
Thank you for the feedback
I placed an order online
I placed an order online, then got a phone call confirming delivery date. On that date, the order hadn't arrived by 3pm. so I rang them. They said the order was confirmed for that day but didn't know why it had not gone out and now they had no time to get it out. Then they rang back and said it would be with me shortly, as they had found someone who could deliver it. It came, delivered by a really nice, helpful guy. So they screwed up but saved the situation. Is that great service, or bad service?
25 de maio de 2020
Opinião espontânea
Great delivery service
Great quick delivery , driver was fantastic and of loaded exactly where I wanted it !!!
19 de maio de 2020
Opinião espontânea
Great service
17 de maio de 2020
Opinião espontânea
Excellent quality
Excellent website, personal service, quality of materials and prompt delivery
17 de maio de 2020
Opinião espontânea
Very bad service
had to wait 10 days and then it arrive at 16:00 and derived by one girl driver. said Steve sent her out. what happened to social distance when it need a two man lift.
please get your act together
wont be using again until this is sorted.
12 de maio de 2020
Opinião espontânea
Resposta da Bradfords - Exeter BBS
Thank you for the feedback Ed, sorry for the trouble and work practices have been sharpened up considerably
Excellent help given by delivery driver…
Excellent help given by delivery driver even with social distancing
30 de abril de 2020
Opinião espontânea
Excellent service and helpful staff
21 de abril de 2020
Opinião espontânea
Goods arrived on the due date
Goods arrived on the due date, as promised. Courteous driver, excellent service.
18 de abril de 2020
Opinião espontânea
Although I cancelled the order the…
Although I cancelled the order the young lady who I dealt with was excellent. She was very understanding and very efficient in dealing with my cancellation and returning my cash.
14 de abril de 2020
Opinião espontânea
Well done Bradfords
Kept in contact about changing situation during covid-19 situation. Delivered within decent timeframe and with proper distancing observed. All goods as expected. Good job.
7 de abril de 2020
Opinião espontânea
Finally a builders merchant that was…
Finally a builders merchant that was still operating during this trying time. collect worked well.
6 de abril de 2020
Opinião espontânea
Great service
Great service, easy to order from the website and very helpful staff
27 de março de 2020
Opinião espontânea
Resposta da Bradfords - Exeter BBS
All part of the service Rick, kind of you to share, thank you
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