Ordered on line late Saturday morning for collection. Tried ringing depot to confirm order recd and would be available for collection before depot closing time. No answer to call. Arrived at depot 5 m... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Ordering and paying online - easy - no problem. Notifications -great. Customer care at pick - could be better. Stood waiting, clearly visible at the counter, for at least three minutes waiting... Ver mais
A empresa respondeu
To be honest, we as a company have been using Bradfords Helston Branch since it opened and I can honestly say what a great bunch of people and always happy to help. However, I must say that Steve Cart... Ver mais
A empresa respondeu
I visited the Helston Cornwall branch which had just closed except for the main gates, I was asked what I needed and as it was a smallish item Steve/Chris opened up without being asked and dealt with... Ver mais
A empresa respondeu
Informações sobre a empresa
- Empresa de construção civil
- Prestador de serviços de construção civil
- Carpinteiro
- Empreiteiro de serviços de isolamento
- Loja de ferramentas
Escrito pela empresa
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Escrito pela empresa
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Informações de contacto
Helston Business Park, TR13 8FZ, Helston, Cornwall, Reino Unido
- 01326 334500
4,8
Excelente
162 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
wonderfully helpful staff
wonderfully helpful staff, always carrying out their duties with a smile.
29 de janeiro de 2026
Resposta da Bradfords - Helston BBS
Hi Richard
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Bradfords on time…
True to their word delivery was on time and products were placed in a safe and secure part of the drive.
Will use again.
9 de janeiro de 2026
Resposta da Bradfords - Helston BBS
Hi Stuart
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great items and staff
Friendly staff who couldn’t do enough to help. Items exactly what I needed and great price
9 de janeiro de 2026
Resposta da Bradfords - Helston BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent delivery driver
Excellent delivery driver. My driveway and drop-off location is a little difficult to negotiate. My driver dropped off 3 bulk bags of gravel with ease. I would highly recommend her.
19 de dezembro de 2025
Opinião espontânea
Resposta da Bradfords - Helston BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great customer service
Great customer service. Staff always friendly and helpful. Great range of products and much cheaper than their 'rivals'. Would highly recommend. Keep up the good work!
28 de agosto de 2025
Resposta da Bradfords - Helston BBS
Good Morning Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order and have recieved a friendly and helpful service.
Thank you for the recommendation and kind words this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Ordered online
Ordered online, delivered in a few days, driver put the order in the drive.
Quick and easy, no fuss and a thank you to the driver.
26 de junho de 2025
Resposta da Bradfords - Helston BBS
Hi Stuart
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent items,and communication,and…
Excellent items,and communication,and delivery time.
28 de maio de 2025
Resposta da Bradfords - Helston BBS
Good Afternoon Alan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your feedback regarding the excellent communication and delivery of your order this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Staff welcoming and warehouse staff…
Staff welcoming and warehouse staff willing to get and bring out ordered goods
27 de maio de 2025
Resposta da Bradfords - Helston BBS
Hi Martin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Good Service, quality merchants
Website is relatively easy to navigate, it tells you what's in stock in your local store. Messaging is good to let you know its ready. A+
26 de abril de 2025
Resposta da Bradfords - Helston BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Top soil and sleepers
Sleepers great price and condition. Topsoil as it says in description, can be little sandy, but mixed in or adding on top of borders already is okay. Great service and communication.
28 de março de 2025
Resposta da Bradfords - Helston BBS
Hi Ash
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Really impressed with the customer…
Really impressed with the customer service team at Bradford’s Helston- Steve on the phone was amazing and went above and beyond to help get the item to me! Really appreciate it- especially at this crazily busy time of year! Would definitely recommend this team!
16 de dezembro de 2024
Opinião espontânea
Resposta da Bradfords - Helston BBS
Hi Tim
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Resposta da Bradfords - Helston BBS
Hi Ian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Online- great! Face to face service - not great!
Ordering and paying online - easy - no problem.
Notifications -great.
Customer care at pick - could be better.
Stood waiting, clearly visible at the counter, for at least three minutes waiting for staff (x3 not with other customer) to finish their conversation to serve me (not work related chat)
VERY laid back, thought I might have to serve myself at one point.
30 de novembro de 2024
Resposta da Bradfords - Helston BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the slow service speed in the branch.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Very helpul delivery driver
Very helpul delivery driver who negotiated our tight lane and dropped exactly where needed.
27 de agosto de 2024
Resposta da Bradfords - Helston BBS
Hi Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Best in store staff and delivery great…
Best in store staff and delivery great recommendations as always been top notch best prices and delivery
17 de agosto de 2024
Resposta da Bradfords - Helston BBS
Hi Hasan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very helpful yard man who gave valued…
Very helpful yard man who gave valued advice and help.
19 de agosto de 2024
Resposta da Bradfords - Helston BBS
Hi Michael
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Mainly best prices I could find.
Mainly best prices I could find.
Free delivery starts at lower value than competitors
Finally quick delivery and helpful drivers
12 de julho de 2024
Resposta da Bradfords - Helston BBS
Good Morning Brian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have received a good service from start to finish with your order,
We hope to see you again soon.
Kind Regards,
Katie
Resposta da Bradfords - Helston BBS
Hi Tania,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service
1 de julho de 2024
Resposta da Bradfords - Helston BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Helston Bradford’s are always helpful…
Helston Bradford’s are always helpful and friendly from the staff in the yard to the delivery drivers. Again, great service.
30 de junho de 2024
Resposta da Bradfords - Helston BBS
Good Afternoon Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful and friendly delivery service from start to finish with your order,
Thank you for your feedback regarding the great service received this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
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