Easy to reserve and pay for items online Very helpful and professional staff .. could nt ask for better service Highly recommended Thank you
A empresa respondeu
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Leia as opiniões dos outros
Ordered 3 bags of Cotswold stone from Travis Perkins, but after three weeks was still waiting, so cancelled. Ordered from Bradford's on Bank Holiday Monday, phone call first thing Tuesday to say would... Ver mais
A empresa respondeu
Pleased in the end, but travelled over 30 miles to collect my item only to discover when I got home that the wrong item was 'picked' for me. Granted I should have checked more carefully myself, but I'... Ver mais
A empresa respondeu
There was a mix up on delivery dates and I wasn’t home. However the driver rang me and arranged to complete another delivery and then return allowing me to pop home and receive the delivery. Couldn’t... Ver mais
A empresa respondeu
Informações sobre a empresa
- Empresa de construção civil
- também em
- Carpinteiro
- Empreiteiro de serviços de isolamento
- Loja de ferramentas
- Prestador de serviços de construção civil
Escrito pela empresa
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Escrito pela empresa
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Informações de contacto
Poniou Way, TR20 8HX, Penzance, Cornwall, Reino Unido
- 01736 365176
4,9
Excelente
174 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Delivered as required.
1 de abril de 2023
Resposta da Bradfords - Penzance BBS
Hi Julian,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Joe.
Got everything was looking for and…
Got everything was looking for and staff veryhelpful, good to see great range of new products and new lines in store
16 de março de 2023
Resposta da Bradfords - Penzance BBS
Hi Roy,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
Very helpful
Very helpful, especially at the reception desk.
Ordered and paid online.
Easy to pick up and collect
14 de março de 2023
Resposta da Bradfords - Penzance BBS
Hi Sonia,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
Pleased in the end, but ...
Pleased in the end, but travelled over 30 miles to collect my item only to discover when I got home that the wrong item was 'picked' for me. Granted I should have checked more carefully myself, but I'd also expect that of Bradfords. In the end, the branch delivered my item same day and collected the incorrect package.
26 de fevereiro de 2023
Resposta da Bradfords - Penzance BBS
Hello,
I'm sorry to hear that there was a mix up to begin with however I'm please that we were able to rectify it to your standards.
We hope to see you again soon.
Kind regards
Megan
Very pleased with the communication…
Very pleased with the communication from Bradley’s and speed of service.
4 de março de 2023
Resposta da Bradfords - Penzance BBS
Good Afternoon Malcolm
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Penzance Branch and where happy with the service provided from start to finish with your order,
This will be passed onto all involved with your order
We hope to see you again soon.
Kind Regards,
Katie
Pleasant professional staff who are…
Pleasant professional staff who are very knowledgeable, product was delivered promptly and by a polite delivery person.
20 de fevereiro de 2023
Resposta da Bradfords - Penzance BBS
Good Evening Steve
Thank you for taking the time to leave us a review.
I am happy to hear that our Penzance branch provided a pleasant and professional service with your order and that you received a prompt delivery by the branch,
Thank you for your kind words and feedback this will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
All was according to plan
All was according to plan. Friendly driver, delivered exactly where I wanted the goods.
6 de fevereiro de 2023
Resposta da Bradfords - Penzance BBS
Hi Ian,
Thank you for taking the time to leave us a review.
I am glad everything went well with your order,
We hope to see you again soon.
Kind Regards,
Joe.
Very helpful staff
18 de janeiro de 2023
Resposta da Bradfords - Penzance BBS
Good Afternoon Doreen
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found the staff at the Penzance Branch to be very helpful,
We hope to see you again soon.
Kind Regards,
Katie
All good
Very happy with the service from Bradfords so far. All was smooth and easy.
9 de janeiro de 2023
Resposta da Bradfords - Penzance BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Delivered on time and with out fuss
1 de dezembro de 2022
Resposta da Bradfords - Penzance BBS
Good Afternoon Mr Nippard
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received your order on time, your feedback will be passed on to all involved with your in our Penzance branch.
We hope to see you again soon.
Kind Regards,
Katie
Ideal 2 hour delivery slot and on time
29 de novembro de 2022
Resposta da Bradfords - Penzance BBS
Good Morning Alan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that your order arrived on time,
Thank you for your feedback this will be passed on to our Penzance branch.
We hope to see you again soon.
Kind Regards,
Katie
All the staff were so helpful
All the staff were so helpful. The guy who helped us with our sheet of plywood that day, went out of his way to help us get it in our car. Massive thanks to him.
18 de outubro de 2022
Resposta da Bradfords - Penzance BBS
Good Evening
Thank you for taking the time to leave us a review.
I am happy to hear that you received a very helpful services from our Penzance branch,
This will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reliable service
Honest price, good reliable service = did what they said ! Thank you Penzance team, we will be back.
20 de outubro de 2022
Resposta da Bradfords - Penzance BBS
Good Afternoon Nicholas
Thank you for taking the time to leave us a review.
I am happy to hear that you received a good and reliable service from our Penzance branch this will be passed on to all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
Great service
13 de setembro de 2022
Resposta da Bradfords - Penzance BBS
Good Evening
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a great service from our Penzance Branch, this will be passed on to all involved with your order!
We hope to see you again soon.
Kind Regards,
Katie
Fantastic service
Fantastic service from the guys at Penzance as usual.
Ordered nine sheets of Ply online, had a phone call from the branch the next morning confirming my order and to arrange delivery for the next day.
Came home in a massive down pour to find my Ply on the driveway all wrapped up in plastic and bone dry 😊
Big thank you to all of the team 👍
8 de setembro de 2022
Resposta da Bradfords - Penzance BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Great sevice.
Ordered on line. Staff provided great assistance and reception was clean & tidy.
14 de agosto de 2022
Resposta da Bradfords - Penzance BBS
Hi Dave,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Very happy with Bradfords
Very happy with Bradfords in all respects. First time I've needed home delivery and it was fine.
10 de agosto de 2022
Resposta da Bradfords - Penzance BBS
Hi Ed,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Ordered online
Ordered online, went to collect unfortunately (due to stock control issues?) The paint wasn't there. However, the PZ store managed to get it from elsewhere and I still got it by the end of the day, which was great.
26 de julho de 2022
Resposta da Bradfords - Penzance BBS
Good Evening Rebecca
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Left a message to say you didn’t have…
Left a message to say you didn’t have what i ordered. Called and told would ring me straight back - didn’t call back, so I called couple of days later and told couldn’t help me. Asked to cancel order and return my money. Waiting for it to be returned to my paypal
24 de julho de 2022
Resposta da Bradfords - Penzance BBS
Good Morning Sam
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to your order
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, and get this resolved for you.
Kind Regards,
Joe.
Resposta da Bradfords - Penzance BBS
Hi Gareth,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
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