Bradfords - Plympton BBS Opiniões 

180
•
TrustScore: 4.5 em 5

4,5

Bell Close, PL7 4JH Plympton, Devon, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Easy to order supplies of concrete slatted posts, gravel boards and postcrete online. This will make it much easier to fit replacement fence panels in future. Dealt with our local Plympton Store, sta... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Always find the wood is of reliable good quality and never warped or damaged. Also very good customer service with delivery always bang on the scheduled time slot. Delivery drivers also very cheerful... Ver mais

Classificada 5 em 5 estrelas

Very easy to order. Lucy on the phone was very helpful and extremely cheerful. Brad the delivery driver managed to negotiate the very tight lane I'm situated in. The timber I ordered was excellent, no... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Driver Matthew was exceptional, reversing into our drive which is narrow made it look so easy. Friendly nothing was to much trouble, put our delivery exactly where we wanted it.. absolutely fantasti... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Empresa de construção civil
  2. também em
  3. Carpinteiro
  4. Empreiteiro de serviços de isolamento
  5. Loja de ferramentas
  6. Prestador de serviços de construção civil

Escrito pela empresa

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Escrito pela empresa

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Informações de contacto

  • Bell Close, PL7 4JH, Plympton, Devon, Reino Unido

  • 01626 361146

4,5

Excelente

TrustScore: 4.5 em 5

180 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 97% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(180)

1035 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Bad experience

Lorry came in my 40ft entrance and knocked my wall down.

9 de abril de 2021
logótipo da Bradfords - Plympton BBS

Resposta da Bradfords - Plympton BBS

Hi,

Thank you for taking the time to leave us a review.

I am sorry to see that you have had such a poor experience with us, due to the delivery of your order.

I understand that the issuing branch is in the process of dealing with this.

If you would like to discuss this further, please email me at ecommerce@bradfords.co.uk

I apologise greatly for this and for any inconvenience this may have caused you.

Kind Regards,

Charlotte

Classificada 3 em 5 estrelas

Online order process and collection not yet fit for purpose.

Set up account and ordered online. Order accepted as was online payment; confirmation phone call from local branch received saying ready for collection. On going to collect items - at first order could not be located on system. Timber Required was not ready and had to wait for it to be cut (which staff say they are not supposed to do). To summarise - staff very helpful and polite but process very poor - not joined up. Staff said system was still prone to teething problems!

8 de abril de 2021
Classificada 5 em 5 estrelas

Perfect service.

Perfect service.

Ordered and it was delivered the next morning.

Had a few splits in some but were replaced within hours.

Exceed all my expectations and far efficient compared to others I used.

29 de março de 2021
Classificada 5 em 5 estrelas

Excellent Service

This product was delivered within two days of ordering it and was a Christmas present to my partner. The driver could not get his lorry down our narrow farm lane so parked up and walked down with the delivery. It's quite a walk and being what must have been such a busy period was still delivered with a friendly smile. I have used this company in the past for other things and they always provide an above and beyond delivery service!

7 de janeiro de 2021
logótipo da Bradfords - Plympton BBS

Resposta da Bradfords - Plympton BBS

Hi,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

I will feed this back to the branch so that the driver knows that his efforts have not gone un noticed.

We hope to see you again soon!

Kind Regards,

Charlotte

Classificada 5 em 5 estrelas

Great service from Plympton Branch

Two orders of gravel. The first delivered within 2 hours of ordering and the second delivered the same day as the order. Neatly stacked bags left in the driveway. Great service

11 de dezembro de 2020
logótipo da Bradfords - Plympton BBS

Resposta da Bradfords - Plympton BBS

Dear Steve,

Thank you for taking the time to leave us a review,

We highly value your feedback.

I am really pleased to see that you have received great service from our Plympton branch and delivery team.

We hope to see you again soon,

Kind Regards,

Charlotte from Customer Services.

Classificada 5 em 5 estrelas

Ordering on line was very easy

Ordering on line was very easy. All goods turned up on day asked for. Delivery driver very polite and helpful.

7 de novembro de 2020
logótipo da Bradfords - Plympton BBS

Resposta da Bradfords - Plympton BBS

Dear Mr Clifford

Thank you for taking the time to leave us a positive review.

I am really pleased to see that our ordering process online is easy to use and that your delivery was received as and when expected.

Kind Regards,

Charlotte from Customer Services

Classificada 2 em 5 estrelas

Not "click and collect" as it should be!

Prices not the most competitive.
I choose online "click and collect" from store service and paid online. On arrival I spent 10mins at till until the invoice was printed and the collection docket. I then had to go into yard to find person to give docket too to start collecting! He brought me the items and on my checking one was incorecct size. So not impressed at all. Goods with paperwork should have been waiting for me, that is what I understand by "click and collect".

9 de outubro de 2020
logótipo da Bradfords - Plympton BBS

Resposta da Bradfords - Plympton BBS

Thank you for your feedback. You're absolutely right and this is certainly not the Click & Collect service we aim to provide. We will take your feedback on board and hope we have an opportunity to improve our service to you next time round.

Classificada 1 em 5 estrelas

A absolute disgrace the attitude of the…

A absolute disgrace the attitude of the person serving me was rude and unhelpful I won't be shopping hear again. Plymton plymouth .

12 de agosto de 2020
Opinião espontânea
logótipo da Bradfords - Plympton BBS

Resposta da Bradfords - Plympton BBS

If you are happy to discuss further would you mind dropping me a line please? Bryn.hampshire@bradfords.co.uk is my email address, thank you for sharing this and this will be looked into , I am really sorry that you have had to experience a service of this level.

Classificada 5 em 5 estrelas

Great service from the get go

Great service from the get go. Easy internet site. Great communication from commerce department. Wanted items delivered to an awkward area but the HIAB driver was excellent and saved me a whole lot of hassle.

9 de agosto de 2020
Opinião espontânea

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