Delivery driver was extremely helpful he also noticed a damaged item & delivered a replacement first thing next day. Many thanks
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Leia as opiniões dos outros
We arrived rather late, but a plesent young man stayed behind to serve us. The yard gate was just being shut, but was re-opened to let us in and our goods loaded. Everyone was more than helpful.
A empresa respondeu
We couldn’t be more happy or impressed with the service we received from Bradfords. We ordered some gravel last week and were contacted by Alfie to check that we had selected the most appropriate colo... Ver mais
I ordered online and the website was well designed and easy to Navigate, I also wasn't forced to have an account like some other builders merchants. The staff at my local branch that I dealt with were... Ver mais
A empresa respondeu
Informações sobre a empresa
- Empresa de construção civil
- também em
- Carpinteiro
- Empreiteiro de serviços de isolamento
- Loja de ferramentas
- Prestador de serviços de construção civil
Escrito pela empresa
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Escrito pela empresa
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Informações de contacto
Alton Road, HR9 5JE, Ross on Wye, Herefordshire, Reino Unido
- 01989 562955
4,8
Excelente
334 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great, as usual.
Easy to use website and hassle free checkout.
I ordered some decking boards and battens and they arrived very quickly and were straight enough and had very few knots.
26 de junho de 2025
Resposta da Bradfords - Ross-on-Wye BBS
Hi Mr Cheshire
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Would highly recommend 👌
From start to finish the experience from the website, the internal staff and the amazing delivery driver max was top notch. Driver delivered where it was required efficiently and safely.
The 20mm gravel was just as expected
16 de junho de 2025
Opinião espontânea
Resposta da Bradfords - Ross-on-Wye BBS
Hi Ian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Quality products delivered when said.
Quality products delivered when said.
Can’t ask for more.
👍👍
28 de abril de 2025
Resposta da Bradfords - Ross-on-Wye BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Good customer service and excellent…
Good customer service and excellent delivery.
27 de fevereiro de 2025
Resposta da Bradfords - Ross-on-Wye BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy ordering
Easy ordering, great service and prompt, efficient delivery - almost perfect!
2 de fevereiro de 2025
Resposta da Bradfords - Ross-on-Wye BBS
Hi Rod
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Resposta da Bradfords - Ross-on-Wye BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received good communication with the delivery of your order,
Thank you for your feedback regarding the delivery service provided this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Polite and efficient service
Polite and efficient service. Everyone has always been helpful.
30 de dezembro de 2024
Resposta da Bradfords - Ross-on-Wye BBS
Good Morning Ivan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a poliet and efficient service from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Resposta da Bradfords - Ross-on-Wye BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be a easy process,
We hope to see you again soon.
Kind Regards,
Katie
Very easy to order on line and then get…
Very easy to order on line and then get a delivery date from the branch.
The driver, Alex, was great and put the bag exactly where I needed it. He is the happiest driver I think I have ever come across!!
5 de setembro de 2024
Resposta da Bradfords - Ross-on-Wye BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
First class service as always
First class service as always. Good communication and delivery on time. Very competitive prices.
3 de setembro de 2024
Resposta da Bradfords - Ross-on-Wye BBS
Good Morning David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved good communication from start to finish with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Shoddy customer service from the Ross…
Shoddy customer service from the Ross on wye branch. Lies regarding my delivery which was ‘lost in transit’. They wouldn’t deliver until item was found even though they knew my time frame for completion was imminent. I was spoken to so disrespectfully I felt undervalued and worthless. This branch has deteriorated rapidly in recent months and this isn’t the first problem I have experienced this year.
28 de agosto de 2024
Opinião espontânea
Resposta da Bradfords - Ross-on-Wye BBS
Good Morning
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the service you have received at one of our branches.
I apologise greatly for these issues and for any inconvenience this may have caused you.
We would like to contact you regarding this. Can you please email customerservice@bradfords.co.uk so we can look into this further?
Kind Regards,
Sam
Longer than usual for delivery.
Great products as usual, unfortunatly had to wait 9 days between ordering & delivery🤔. It would be useful if the website could indicate average current delivery times.
19 de agosto de 2024
Resposta da Bradfords - Ross-on-Wye BBS
Good Morning Dominic
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to extended lead time and late delivery.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Good quality of products friendly…
Good quality of products friendly delivery and staff,
7 de agosto de 2024
Resposta da Bradfords - Ross-on-Wye BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy to order on line.
Easy to order on line.
Delivered on time, delivery driver, very pleasant and very helpful in off -loading item exactly where required.
Competitive prices.
8 de agosto de 2024
Resposta da Bradfords - Ross-on-Wye BBS
Hi Mr Johnson
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service
Just the ease of ordering and the delivery guy was great put it exactly where I needed it be be
6 de agosto de 2024
Resposta da Bradfords - Ross-on-Wye BBS
Good Afternoon Sharon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your feedback regarding the delivery service provided with your order this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Ordered on the weekend online
Ordered on the weekend online. Monday got a call from a very pleasant chap who was very accommodating regarding delivery times. Delivery arrived on schedule, by another helpful and friendly fella. Products as ordered and good quality, no damage.
4 de agosto de 2024
Resposta da Bradfords - Ross-on-Wye BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Really prompt service
Really prompt service. Informed when it was due. Driver was very helpful and courteous.
25 de julho de 2024
Resposta da Bradfords - Ross-on-Wye BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy to order and delivered quickly
31 de julho de 2024
Resposta da Bradfords - Ross-on-Wye BBS
Hi Adrian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Helpful and polite amazing service.
I had two telephone conversations with the sales team. Wow so so polite and helpful.
Delivery came earlier than anticipated which was really helpful to us wanting to get the job started at the weekend. AND the delivery was left in the exact spot we had requested .Most surely recommend and will use again. Thank you.
24 de julho de 2024
Resposta da Bradfords - Ross-on-Wye BBS
Hi Linda
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
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