Delivery driver was extremely helpful he also noticed a damaged item & delivered a replacement first thing next day. Many thanks
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Leia as opiniões dos outros
We arrived rather late, but a plesent young man stayed behind to serve us. The yard gate was just being shut, but was re-opened to let us in and our goods loaded. Everyone was more than helpful.
A empresa respondeu
We couldn’t be more happy or impressed with the service we received from Bradfords. We ordered some gravel last week and were contacted by Alfie to check that we had selected the most appropriate colo... Ver mais
I ordered online and the website was well designed and easy to Navigate, I also wasn't forced to have an account like some other builders merchants. The staff at my local branch that I dealt with were... Ver mais
A empresa respondeu
Informações sobre a empresa
- Empresa de construção civil
- também em
- Carpinteiro
- Empreiteiro de serviços de isolamento
- Loja de ferramentas
- Prestador de serviços de construção civil
Escrito pela empresa
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Escrito pela empresa
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Informações de contacto
Alton Road, HR9 5JE, Ross on Wye, Herefordshire, Reino Unido
- 01989 562955
4,8
Excelente
334 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good customer service
25 de novembro de 2023
Resposta da Bradfords - Ross-on-Wye BBS
Good Morning Mr & Mrs Reed
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Ordered and delivered within 2 days
Ordered and delivered within 2 days, all products as described and No damage, very pleasant delivery driver too.
All at a good price
14 de novembro de 2023
Resposta da Bradfords - Ross-on-Wye BBS
Hi Simon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy to order and friendly staff
26 de outubro de 2023
Resposta da Bradfords - Ross-on-Wye BBS
Good Morning Derek
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Going up and above with customer…
Going up and above with customer service.
Was kept up to date throughout the whole delivery.
Lovely delivery man, thank you ☺️
22 de outubro de 2023
Resposta da Bradfords - Ross-on-Wye BBS
Hi Elliott
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Plywood sheets delivered on time and in…
Plywood sheets delivered on time and in excellent condition
20 de outubro de 2023
Resposta da Bradfords - Ross-on-Wye BBS
Hi Mick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
I have used Bradfords on several…
I have used Bradfords on several occasions and the website when ordering is easy to use.
Contact received regarding delivery information is good and items delivered when stated.
On this recent delivery 1 of the pieces of timber was twisted which did cause a few issues.
Overall very satisfied.
17 de outubro de 2023
Resposta da Bradfords - Ross-on-Wye BBS
Good Morning Mr Stevens
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
Thank you for your feedback this is greatly appreciated and has been passed onto all involved with your order,
We hope to see you again soon,
Kind Regards,
Katie
Super quick delivery and delivered…
Super quick delivery and delivered exactly where requested
9 de outubro de 2023
Resposta da Bradfords - Ross-on-Wye BBS
Good Afternoon Mark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the delivery service provided with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Gravel delivery
Fantastic service. I ordered gravel to replace a clients turf. I asked for the gravel to be delivered in my absence as the membrane had already been put into place.
The gravel was placed well for easier application for me which was really helpful and thoughtful of the driver too. Have used Bradfords before and definitely will again.
10 de outubro de 2023
Resposta da Bradfords - Ross-on-Wye BBS
Hi Mr Green
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Always great to hear our drivers are so considerate and going the extra mile.
We hope to see you again soon.
Kind Regards,
Sam
Great delivery service and very…
Great delivery service and very friendly helpful staff
30 de setembro de 2023
Resposta da Bradfords - Ross-on-Wye BBS
Hi Denise
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
The Delivery Driver (Pete) was awesome
The Delivery Driver (Pete) went above and beyond and has saved me from making a huge mistake. I am not a professional, simply a DIY enthusiast. I had made the wrong selection of goods for an outside construciton; on delivery he spotted my mistake, told me about it, and then arranghed the correct items and their timely delivery. Awesome.
28 de setembro de 2023
Resposta da Bradfords - Ross-on-Wye BBS
Good Afternoon Tim
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the delivery service provided,
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Good service and good quality wood
25 de setembro de 2023
Resposta da Bradfords - Ross-on-Wye BBS
Hi Richard
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! I am glad we are providing great service and timber products to you.
We hope to see you again soon.
Kind Regards,
Sam
Brilliant customer service
Brilliant customer service, helpful, friendly, quick delivery. Great prices.
1 de outubro de 2023
Resposta da Bradfords - Ross-on-Wye BBS
Good Afternoon Kate
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful and friendly service from start to finish with your order,
We hope to see you again soon.
Kind Regards,
Katie
Great customer service and the gravel…
Great customer service and the gravel is of excellent quality at a good price. Delivery was fast, friendly and efficient. Thoroughly recommend.
11 de setembro de 2023
Resposta da Bradfords - Ross-on-Wye BBS
Good Afternoon Joe
Thank you for taking the time to leave us a review.
I am happy to hear that you have received great customer service from start to finish with your order and that you are happy with the quality of the gravel received,
Thank you for your kind words and feedback this has been passed onto all involved,
Kind regards
Katie
Good communication great website fair…
Good communication great website fair price
14 de setembro de 2023
Resposta da Bradfords - Ross-on-Wye BBS
Hi Keith
I am pleased to see that you have had a positive experience with us! Great to hear our website is clear and the communication is to a high standard.
We hope to see you again soon.
Kind Regards,
Sam
Perfect
Easy to use web site, rapid delivery, good price, helpful delivery driver.
What more could you ask for!
10 de setembro de 2023
Resposta da Bradfords - Ross-on-Wye BBS
Good Afternoon Glyn
Thank you for taking the time to leave us a review.
I am pleased to hear that you found placing your order online to be an easy process, and that you where happy with the delivery service provided,
Thank you for your kind words and feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Great Service!
Great communication, delivered when they said they would. Perfect service!
6 de setembro de 2023
Resposta da Bradfords - Ross-on-Wye BBS
Good Afternoon Jonathan
Thank you for taking the time to leave us a review.
I am happy to hear that your have received good communication and where happy with the service provided from start to finish with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Fantastic price and super quick…
Fantastic price and super quick delivery. The guy who delivered the bulk bags of gravel was great. Very friendly and chatty and split the bags to make coverage of my drive easier to take. Thank you so much 😊
27 de agosto de 2023
Resposta da Bradfords - Ross-on-Wye BBS
Hi Penny
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the delivery service provided with your order,
Thank you for your kind words and feedback this has been greatly appreciated and has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Great service and helpful fellas..
1 de setembro de 2023
Resposta da Bradfords - Ross-on-Wye BBS
Hi Nick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Resposta da Bradfords - Ross-on-Wye BBS
Hi Richard
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy to find and order products online
Easy to find and order products online. Notification of delivery day before not same morning would be better. Driver was pleasant and helpful.
30 de agosto de 2023
Resposta da Bradfords - Ross-on-Wye BBS
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
You should have received a call or message once your order was received, I apologise that tis did not happen in this case,
Kind Regards,
Joe.
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