I live locally to the store so did click and collect as I needed some prices of timber to progress a job. The ordering process was fine however I arrived at the store about 40 minutes after ordering a... Ver mais
A empresa respondeu
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I live locally to the store so did click and collect as I needed some prices of timber to progress a job. The ordering process was fine however I arrived at the store about 40 minutes after ordering a... Ver mais
A empresa respondeu
Excellent service when ordering my fence panels, quick delivery and a very polite man who delivered today and stacked my fence panels where I needed them. Will be using Bradfords at Sherborne Dorset a... Ver mais
A empresa respondeu
The click and collect option works very well indeed. Following a simple selection, order and payment process buying any items on the company website couldn't be easier. The staff are friendly and help... Ver mais
A empresa respondeu
Excellent service and ultra fast delivery. I put my order in early morning and it was delivered by lunchtime. My only complaint is that the timber i had delivered was very bent and not straight and wh... Ver mais
A empresa respondeu
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Escrito pela empresa

Unit 5, DT9 4FW, Sherborne, Dorset, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde em 14 horas
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Still awaiting concrete mix....but understand there is a shortage. Still not able to complete job.

Resposta da Bradfords - Sherborne BBS
Quick delivery very professional service and good value for money
Had to ring to find out where my order had got to and was told they hadn’t got my full delivery address even though it was on the order confirmation.
Then was told it’ll be another 4 days because they hadn’t been able to contact us to sort delivery.
Was told there was no answer when they rang even though we have answer machine service with BT cloud, and no record of there number phoning us.
Price was ok, but the decking boards have big holes in from wood knots falling out, this is in many of the board's I ordered. Also they Text me 20mins before they arrived to say they were coming after I had waited all day for some form of communication about when it was arriving.
Excellent service. Amy could not have been more helpful.
Thank you.
Slight hiccup at the start but your lady sales person sorted out the problem in a few minutes and I got my order with a few minutes to wait. apart from that Was very pleased with Bradfords Thank You
Brilliant professional service, very helpful will definitely return.
The staff were very friendly and helpful but after ordering online it then took a long time in store for them to be able to produce my ticket for collection in the yard and then despite having paid online and there being enough it stock, the sleepers left were of too poor quality to sell and the staff were not happy for me to have them. I managed to find 1 that was usable but have now got to wait for another delivery (over a week away) before I can go back and collect the other sleeper that’s already been paid for.
It would have been a lot quicker just to go in than order online and I would have gone elsewhere if I’d known that they didn’t actually have what I needed.
I expected a good product and it was, delivered on time, a satisfied customer.
I selected skirting board from the website. Collect from Sherborne.
After 5 days of hearing nothing I phoned the store.
They had no record of it.
Checking stock it was there but had not been processed.
Que to request it. Told to go outside.
Waited there and eventually came.
Told then to go back into shop to process. So standing there whilst staff try to Talley with HO order.
Not the efficient process I hoped for.

Resposta da Bradfords - Sherborne BBS
Easy to use website, Good range to choose from and very good value. Prompt and accurate delivery.
Really helpful staff, patient with my questions and keen to supply good service
I used your new Sherborne store

Resposta da Bradfords - Sherborne BBS
Great company, helpful reliable and good value. Always deliver when they say they will. Well done Bradfords.
Service as it used to be! Very helpful, organised and pleasant staff. Thank you!
Good stock levels, reasonable prices and helpful staff.
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