Brilliant customer service from Adam, Tom and Doug. This place offers the best prices ( I did my research) I was given invaluable advice on the project I was starting and can’t thank these guys enough... Ver mais
Localização
Alterar localizaçãoCanal Road Industrial Estate, BA14 8RL Trowbridge, Wiltshire, GB
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Leia as opiniões dos outros
Outstanding service. I replaced my daughters feather edge fence panels with those supplied by Bradford’s at Trowbridge. After 14months a number of the panels were cracked and broken. I sent in a comp... Ver mais
A empresa respondeu
Very easy from ordering on there Web site to collection Help full and polite sfaff
A empresa respondeu
We ordered some sleepers from the Trowbridge store and they were delivered yesterday by Matt. Matt was absolutely brilliant, we had a tight driveway and limited space to put the sleepers but he mana... Ver mais
A empresa respondeu
Informações sobre a empresa
- Empresa de construção civil
- Prestador de serviços de construção civil
- Carpinteiro
- Empreiteiro de serviços de isolamento
- Loja de ferramentas
Escrito pela empresa
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Escrito pela empresa
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Informações de contacto
Canal Road Industrial Estate, BA14 8RL, Trowbridge, Wiltshire, Reino Unido
- 01225 712020
4,8
Excelente
285 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 95% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Brilliant customer service from the…
Brilliant customer service from the phone line to the delivery driver. Both couldn’t have been more helpful
6 de julho de 2024
Resposta da Bradfords - Trowbridge BBS
Hi Simon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
You had the parts I ordered online &…
You had the parts I ordered online & collected, no hazzle
6 de julho de 2024
Resposta da Bradfords - Trowbridge BBS
Hi Norman
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service and speedy delivery yet…
Great service and speedy delivery yet again
Thanks
6 de julho de 2024
Resposta da Bradfords - Trowbridge BBS
Good Afternoon Jeremy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Excellent service
Easy to use website; appreciated the price comparison. Efficient and punctual delivery.
28 de junho de 2024
Resposta da Bradfords - Trowbridge BBS
Good Afternoon Michelle
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found using the website to be an easy process,
Thank you for your feedback regarding the punctual and efficient delivery service received with your order, this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
I found the local branch at Trowbridge…
I found the local branch at Trowbridge really helpful especially Alison Watts who in my opinion went over and above the call duty finding out about the dimensions of a particular item I was purchasing.
I had a bit of a hiccup with lack of communication but that was the supplier not Bradfords, a quick email to Bradfords and Katie had it sorted.
Overall a very good service experience
27 de junho de 2024
Resposta da Bradfords - Trowbridge BBS
Hi Steve
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Helpful and well informed staff
27 de junho de 2024
Resposta da Bradfords - Trowbridge BBS
Good Afternoon Joco
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a helpful and well informed service with your order,
We hope to see you again soon.
Kind Regards,
Katie
Great experience
Great experience. I asked Bradfords when to deliver and they were flexible. The delivery driver was brilliant and very helpful.
25 de junho de 2024
Resposta da Bradfords - Trowbridge BBS
Hi Kris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Unfortunately after ordering online I…
Unfortunately after ordering online I had a call following day saying the earliest my order would be delivered was a weeks time. Although good value & free delivery I am disappointed to have to wait a week.
25 de junho de 2024
Resposta da Bradfords - Trowbridge BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to longer than expected lead times.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Top Job!
Easy to arrange and got a call to sort out time really quickly. We’ve had deliveries before from another building supplier who weren’t great but Bradfords driver was absolutely amazing and offered to make things easier for us when he unloaded. The delivery driver was so happy and helpful it’s a refreshing change.
12 de junho de 2024
Item still hasnt arrived and my e mail…
Item still hasnt arrived and my e mail chasing still hasnt been answered
18 de junho de 2024
Resposta da Bradfords - Trowbridge BBS
Good afternoon Angela,
We apologise for the delay in responding to your review.
I can see that this was cancelled and refunded due to an unexpected extended lead time but if you require further assistance please let us know.
Kind Regards
Sam
Resposta da Bradfords - Trowbridge BBS
Good Afternoon Danny
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Good prices
Competitive prices and easy to use website. Just a shame delivery takes 6 days - that is the only reason it’s not a 5.
30 de maio de 2024
Resposta da Bradfords - Trowbridge BBS
Good Morning Alan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything else we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Resposta da Bradfords - Trowbridge BBS
Good Afternoon Rob
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Delivery was too slow so cancelled the order......
I made an online order for a big bag of aggregate for a garden project. There was a delivery indication of 1-2 days which was ideal for the weekend however delivery could not be made until the following Tuesday. I called the store and spoke to a very helpful guy (sorry I can't recall a name) the order was cancelled and a refund issued.
30 de maio de 2024
Resposta da Bradfords - Trowbridge BBS
Good Afternoon Sarah
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to your not being able to delivered in the timeframe advised online,
I apologise greatly for these issues and for any inconvenience this may have caused you.
Thank you for your feedback regarding the helpful customer service recieved with your order this is grealy appreciated and has been passed onto all involved,
Kind Regards,
Katie
Helpful driver and his mate .
12 de maio de 2024
Resposta da Bradfords - Trowbridge BBS
Good Afternoon Martin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a helpful delivery service with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Brilliant company
Ordering from their website was easy. A lady called from Bradfords to confirm the order and give me a date for delivery. The product ordered was the same colour as shown online. That was great because with a rival big company that didn't wasn't the case but was still expected to keep it despite it being wrong. The actual delivery was prompt and easy. Very happy with the service all round from Bradfords would definitely recommend them.
1 de maio de 2024
Resposta da Bradfords - Trowbridge BBS
Good Afternoon Patricia
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with and found placing your order online to be an easy process,
Thank you for your feedback, I am happy to hear that you have recieved a helpful service from start to finish with your order,
Thank you for the recommendation ,
We hope to see you again soon.
Kind Regards,
Katie
Good Company and very helpful staff not…
Good Company and very helpful staff not forgetting the lorry delivery lads
29 de abril de 2024
Resposta da Bradfords - Trowbridge BBS
Good Afternoon Peter
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Customer service
On line ordering easy, customer service from branch helpful and deliver driver practical friendly and efficient.
30 de abril de 2024
Resposta da Bradfords - Trowbridge BBS
Hi Jan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Garden renovation
Good Stock availability, prompt delivery and great customer service
30 de abril de 2024
Resposta da Bradfords - Trowbridge BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Everything was easy to order online…
Everything was easy to order on the website, but the only complaint was no delivery option for this item, so had to travel 60 miles round trip to collect. The Keylite windows flashing was hard to get hold of anywhere with a quick delivery so collection was the only option, so actually grateful it was a stock item! Apart from that a good experience!
22 de abril de 2024
Resposta da Bradfords - Trowbridge BBS
Good Afternoon Graeme
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us, thank you for your feedback,
If there was else anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
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