Good but could be better. Ordering was easy, but communication on dispatch and delivery was poor and I needed to email to find out if the item had been sent out etc. Can’t say anything about the boots... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Good but could be better. Ordering was easy, but communication on dispatch and delivery was poor and I needed to email to find out if the item had been sent out etc. Can’t say anything about the boots... Ver mais
A empresa respondeu
Easy to order and The Capriolo (Sand) is so comfortable from the first time I put them on... No blisters or rubbing, lovely and lightweight too. Quality is really great. My first purchase and would... Ver mais
Excellent pair of BOOTS, really comfortable and fits like a glove nice and light for summer hiking. These boots where made for walking 😀😉👍
Boots are a really good fit, I am size 6.5UK & often find fitting a problem but these are spot on. Comfortable without having to wear them in, off to Yorkshire Dales this weekend to put them through a... Ver mais
Brandecosse is a British footwear brand rooted in the Galloway Hills of Scotland, built on over 40 years of shoemaking expertise. Family-founded and driven by a passion for the outdoors, we create premium walking, hiking and hunting boots designed to go the distance. Blending traditional craftsmanship with modern performance, every pair is made with purpose — to be worn in, not worn out. We focus on durability, comfort, and timeless design, producing footwear that supports real adventures in real conditions. At Brandecosse, we believe in buying better and buying less. Our boots are made to stand the test of time, delivering reliable performance and enduring quality with every step. Season after season. Year after year.
The Old Bank, DG7 3UW, St Johns Town Of Dalry, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lots of customer support through the Xmas period
Just received my Capriolo Alto, out of the box well impressed with the boot, quality, workmanship, Was wondering how the fit would be, as I have a wide foot, but once I loosened off the laces down to the toe, they felt very comfortable, obviously I need to get out and do some walking,
The ordering was easy, and I was kept in touch with the ordering process, via email,
Slight delay with Royal Mail, as never received a text or email regarding delivery date and time, so was out on delivery, but I requested a new day for delivery,
Will update once I start to get out and about.
Also look great with the red laces I ordered.
Great service. Fast delivery.
And the boots are fantastic. This is my second pair.
Lovely people to deal with.
These boots were delivered in good time and are exactly as described. I have been putting them through their paces over the last 2 weeks, lots of mud, hills, tarmac and lots of water. I have had numerous boots over to last 40+ years, These boots are excellent. Great fit, extremely comfortable and waterproof. I shall be hitting the Cumbrian mountains in January and I'm very confident that these boots will make the trip even more enjoyable.
The service from Brandecosse was smooth and seamless. I ordered a pair of the Cervo Rosso’s and a Leather Aftercare Kit, and both arrived within three working days of my order and in perfect condition. They were well packaged and the products themselves are top of the line and I can’t fault them in any way. The only reason I gave it four stars rather than five was because of the Leather Aftercare Kit arriving the day after the boots did, but that’s a very minor point and the only thing that could be improved.
These are not only the comfiest boots I have worn but comfiest footwear in general. 10 out of 10.
Bought as a gift - they are lightweight, which is exactly what he wanted!
Jane was very helpful when I was ordering my boots. I bought the Fagiano’s. I wanted a pair of boots that would last years and could be repaired. They look fantastic as well.
Great experience all round, highly recommended, cheers 👍
Awesome quality boots and great prompt delivery
Like the guy with spots on his face, down to earth and honest
Fantastic boot, perfect fit, I would seriously consider buying a spare pair.
Simple to use user friendly website and staff who were most helpful.
Have not received my boots yet, but the communication I have received regarding out of stock items etc has been great. Looking forward to receiving my boots which should be anytime soon.
Excellent email communication from the company-even on a Sunday. First pair of boots arrived on time. These were too small so I wanted to send them back. I took a photo of the tracking order and emailed it to them;-immediately they organised for another (larger) pair to be dispatched which have arrived within 24 hours.
Couldn’t ask for more as the returned boots are still in transit.
I will update about the boots after I wear them all day tomorrow
My second pair of boots from these guys. As a pensioner I have owned a lot of boots and these are by far the best I’ve owned. No wearing in, comfy straight from the box. Now have a summer pair and a winter pair. Just hope I out live the boots 😂 Well recommended
I have had my Brandecosse Capriolo Basso for 6 months now and they are of exceptional quality. They have softened a little over the 6 months (a good think) which makes them super comfortable. The suede is great quality and shows no sign of wear. The sole, although quite thin compared to modern shows, is really comfortable. They are expensive BUT they are worth it and i will be back again.
Absolutely faultless customer service - friendly & speedy response prior to ordering. 👍
Great experience dealing with this company and delighted with our purchases.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.