Brano Home Opiniões 

24
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The hood is solidly built and performs well. It runs quiet and pulls fume out well in comparison to those expansive ones. The 6" foil flex ducting provided with the hood is not necessary. A rigid pi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The delivery is pretty fast. Item safely packed no damage. The installation is not smooth mainly due to the template it comes with is paper template. It would be much better if its cupboard one. It to... Ver mais

Classificada 5 em 5 estrelas

Informative and quick delivery. Very powerful, even better than the famous brand which cost 3X more. Beautiful in appearance ➕️ it's a smart voice control and gesture is responsive. Thank you

Classificada 1 em 5 estrelas

I reached out multiple times to customer support—both through their website and direct email—asking for status updates and got no response. With our builder needing direction, we had no choice but to... Ver mais

Informações sobre a empresa

  1. Loja de utensílios de cozinha

Escrito pela empresa

At brano, our vision is to redefine the kitchen experience by creating innovative, high-performance range hoods that combine stylish design with cutting-edge technology, offering control via voice, touch, and gesture. With brano, cooking becomes more than just an art form; it becomes pure enjoyment, a relaxed and elegant experience.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

24 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 33% das suas opiniões negativas

Geralmente responde em 14 horas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(24)

24 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

good value

The hood is solidly built and performs well. It runs quiet and pulls fume out well in comparison to those expansive ones. The 6" foil flex ducting provided with the hood is not necessary. A rigid pipe is preferred for lower friction loss.

10 de junho de 2026
Opinião espontânea
logótipo da Brano Home

Resposta da Brano Home

Dear customer, could you please contact us? We will properly resolve the issue for you; please remember to indicate the source.

Classificada 5 em 5 estrelas

Informative and quick delivery

Informative and quick delivery. Very powerful, even better than the famous brand which cost 3X more. Beautiful in appearance ➕️ it's a smart voice control and gesture is responsive.
Thank you

7 de abril de 2026
Classificada 5 em 5 estrelas

Brano

No problem so far, my folks are very happy with the product.

15 de maio de 2026
Classificada 4 em 5 estrelas

Love the unit so far

Love the unit so far. Still not installed since we are in process of building hood range chimney. But did a bench test and love the features. Also love the fact no wifi! The smarts are all built-in. Very very smart of you to do that. Unfortunately I ordered black and got stainless steel. But this is OK. I have since changed my mind. But you may want to fix the bug in your website ordering. Some future customer may become very upset.

17 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The delivery is pretty fast

The delivery is pretty fast. Item safely packed no damage. The installation is not smooth mainly due to the template it comes with is paper template. It would be much better if its cupboard one. It took my installation guy a while to drill holes correctly. Also the range hood is heavy and need two guys to install. The build is good and it works well. Would recommend it to other buyers.

29 de abril de 2026
Classificada 5 em 5 estrelas

I wanted to thank you again for the…

I wanted to thank you again for the excellent customer service. Although my range hood arrived with a minor issue, your team was very responsive and quickly provided a fair resolution. I am very satisfied with the support I received and would highly recommend Brano to others.

18 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

No customer support

I reached out multiple times to customer support—both through their website and direct email—asking for status updates and got no response. With our builder needing direction, we had no choice but to go another route. I sent a cancellation request on February 19th, and then the order still showed up almost a month later on March 17th.
Really frustrating experience overall—lack of communication made what should’ve been simple way more complicated than it needed to be.

18 de março de 2026
Classificada 5 em 5 estrelas

Great service and on-time delivery

I had a very good experience with this company. My order arrived on the expected delivery date, and everything went smoothly. The process was easy and reliable. I’m happy with the service and would order from them again.

25 de fevereiro de 2026
Classificada 5 em 5 estrelas

Overall very happy

The stainless felt more substantial than I anticipated, which helps the longevity given that small dings will be exaggerated in the reflection. Better suction compared with the previous over stove microwave I replaced. Rounded corners are also gracefully incorporated. I added additional screws to fortify the install, including into the rear bracket. Great value, would recommend.

13 de fevereiro de 2026
Classificada 1 em 5 estrelas

Worst customer service ever

The product itself is nice, unfortunately it didn't work for me and I've been trying to return it for 2 weeks with no response from customer service!

10 de fevereiro de 2026
logótipo da Brano Home

Resposta da Brano Home

Dear customer, we sincerely apologize for the delay in receiving your message due to the holiday. Your return request has been processed.

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