Exceptional service from start to finish. Easily one of best retailers I've ever dealt with. Long story short, they helped me acquire a pedal that was out of stock everywhere else I'd tried. T... Ver mais
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Leia as opiniões dos outros
BTM have so far supplied 3 grail pedals to me (1312, HP-2 and KTR), all made in the USA and really hard to come by in the UK. I have never been overcharged by BTM for a rare pedal, like resellers... Ver mais
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I had my eye on a limited edition pedal for a while and found it on Break the Machine £100 cheaper than everyone else was selling it for. So I bit the bullet and ordered it. The pedal arrived in good... Ver mais
A empresa respondeu
The price was very fair, shipping was fast, and everything arrived well packed. The pedal showed up in perfect condition and exactly as described. It’s refreshing to deal with a company that’s effi... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Break the Machine is a UK based, family run, independent company selling guitar effects pedals, synths and accessories. Since our D.O.B in 2017, we have always had the same idea: supply the best, most unusual, hard to find and often ridiculously fabulous gear you always knew you needed. We pride ourselves in customer service, respect for our suppliers, always giving a fair price and above all we are humans who answer the phone and reply to emails. We are 100% convinced that by owning a musical instrument and plugging it into one of the guitar fx pedals we sell, or maybe using the synths and accessories we offer, the world beyond your front door will become a better place. Our promise to you: – We will never lie to you. – We will always be fair and reasonable. – We never ask our staff to wear a suit or a tie (or both). – We will always Break the Machine :-) You can find us at www.breakthemachine.co.uk
Informações de contacto
Holmbridge, HD9 2QW, Holmfirth, Reino Unido
- 08446933372
- connect@breakthemachine.co.uk
- breakthemachine.co.uk
4,9
Excelente
71 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
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As pessoas também visitaram
Great service
Great service, awesome product (Dusky Electronics Augustus Octave Fuzz) as described, would recommend.
16 de maio de 2026
Had a really great experience buying…
Had a really great experience buying from Break The Machine. Great customer service and fast delivery. Recommended!
13 de fevereiro de 2026
Excellent communication and speed
24 de janeiro de 2026
Resposta da Break the Machine Ltd
Thank you for this, much appreciated!
Lusithand ground and pound
best price, nice packaging and fast shipping
thanks so much
100%
2 de dezembro de 2025
Resposta da Break the Machine Ltd
So happy you have taken the time to write these kind words. Thank you.
Great experience
The price was very fair, shipping was fast, and everything arrived well packed.
The pedal showed up in perfect condition and exactly as described.
It’s refreshing to deal with a company that’s efficient and trustworthy.
I’d definitely buy from them again.
6 de dezembro de 2025
Resposta da Break the Machine Ltd
Thank you for the kind words.
Good communication
Good communication, swift delivery, item as described and well-packaged.
2 de novembro de 2025
Resposta da Break the Machine Ltd
Hope to see you again, thanking you.
Good service.
Good service.
Item went missing in the post, not their fault, but they provided a replacement without problem.
5 de agosto de 2025
Resposta da Break the Machine Ltd
Thank you for the kind words, appreciated.
Fantastic!!!
I ordered a brand new KTR Klon from ‘Break the Machine’ last week.
Absolutely fantastic experience.
A pleasure to do business with.
Highly recommend this wonderful family business.
Thank you very much.
23 de agosto de 2025
Opinião espontânea
Resposta da Break the Machine Ltd
Thank you for the kind review.
The place to shop for hard to find products
Response to my questions was very prompt, as was the delivery. The key factor though was the pricing. highly recommended
25 de junho de 2025
Resposta da Break the Machine Ltd
Thank you very much.
A great little company to support
A great little company to support. I ordered the wrong thing by mistake and they replied to my email instantly offering me a discount on the thing I meant to order and ready to take my return. I ended up deciding to keep the item I'd ordered and would happily do business again.
7 de abril de 2025
Resposta da Break the Machine Ltd
Thank you, hope you'll use us again!
This hard to find pedal was in stock…
This hard to find pedal was in stock and was shipped to Michigan in an expedited fashion! Hats off to you guys, you are the best!
17 de março de 2025
Resposta da Break the Machine Ltd
Thank you very much for these kind words! We are nothing without our lovely customers!
Promptly delivered & good value
1 de fevereiro de 2025
Resposta da Break the Machine Ltd
Thank you for your review!
Resposta da Break the Machine Ltd
Awesome words, thank you for taking the time to write this!
Great communication and very helpful!
Very communicative when ordering some products that weren’t in stock which was very helpful!
8 de janeiro de 2025
Resposta da Break the Machine Ltd
Thank you for this, much appreciated!
Resposta da Break the Machine Ltd
Thank you for these kind words, hope to see you again!
Very versatile pedal
Envío en un tiempo razonable y llegó en buen estado. Si compras desde España debes sumar unos 80 euros de impuestos de aduana y contar con algunos tramites que has de hacer ya que lo retienen en la frontera.
28 de novembro de 2024
Resposta da Break the Machine Ltd
Gracias por tus amables palabras
Break the machine great pedals and service
Break the machine give great service, really nice guy who always makes sure everything is packed well and keeps you informed of progress. Great selection of gear, highly recommended.
25 de novembro de 2024
Opinião espontânea
Resposta da Break the Machine Ltd
Thank you so much for taking the time to review our small business, massive respect!
Great book and service
Ordered one day, here the next - great book and great service, thanks!
5 de agosto de 2024
Resposta da Break the Machine Ltd
Thanks for the review, super happy!
Resposta da Break the Machine Ltd
Thank you for the positive review, appreciated!
Very quick service and unusual pedals.
24 de junho de 2024
Resposta da Break the Machine Ltd
Thank you very much for taking the time to write this, hope to see you shop with us again!
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