BricksAndFigsDE Opiniões 

266
•
TrustScore: 3 em 5

3,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Precise timing on drops, drops never start too early or too late. Never experienced a crash of the site caused by too many concurrent users. Shipping is normal sometimes fast. Packaging is very sav... Ver mais

Classificada 5 em 5 estrelas

Niki is a very nice guy, fair prices, NOT associated with bricksandminifigs at all, this is a different brand in Germany for custom Star Wars figures, do not review bomb Niki for thievery he didn’t... Ver mais

Classificada 5 em 5 estrelas

Just received my order for the Onyx Queen minifigure, arrived in Canada in less than a month. The packaging was secure and solid, the minifig came in perfect condition and I'm in love with it, will or... Ver mais

Classificada 1 em 5 estrelas

After stealing 200k from an old man, he and his wife moved to Germany to get away with it. They think they're smart by slightly changing their store name, saying they have nothing to do with it and ev... Ver mais

Informações sobre a empresa

  1. Loja de brinquedos
  2. também em
  3. Loja de hobbies
  4. Loja de material para maquetes

Escrito pela empresa

WE ARE NOT BRICKSANDMINIFIGS. WE ARE A GERMANY BASED COMPANY THAT IN NO WAY IS AFFILIATED WITH THE US COMPANY BRICKSANDMINIFIGS OR FRANCHISED BY THEM IN ANY WAY. WE DO NOT BUY LEGO SETS, WE DO NOT SELL LEGO SETS. BY LEAVING A 1 STAR REVIEW, YOU ARE REVIEW BOMBING A SMALL BUSINESS THAT HAS NO AFFILIATON. Discover the greatest destination in the galaxy for LEGO® enthusiasts at BricksAndFigsDE. Specializing in rare, collectible LEGO® Minifigures and custom items, our passion for quality and uniqueness sets us apart. Whether you're a seasoned collector or searching for the perfect gift, you'll find an unparalleled selection with us. Experience exceptional customer service that makes building your collection a joy. Join our community of satisfied builders and see why we're the top choice for LEGO® fans everywhere.


Informações de contacto

3,2

Aceitável

TrustScore: 3 em 5

266 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 2% das suas opiniões negativas

Geralmente responde dentro de um mês

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3,2

Todas as opiniões

(266)

196 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

This is NOT Bricks and Minifigs, and is a great small online business.

For those that are leaving reviews on this store about the Bricks and Minifigs drama. This is NOT that store/franchise/business. It's a completely different store that does custom parts and minifigures, and it's based in Europe, not the United States/Utah. (notice DE in the name, which means Germany)

They have nothing to do with the Reckless Ben video. That company is Bricks and Minifigs. Please direct your anger elsewhere. This store is a great custom minifigs shop, and I've done business with them a few times.

27 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

The stole 200k worth of Legos from an…

The stole 200k worth of Legos from an old man. They offered to sell them for him but after the franchise owner changed the decided to stop selling them for him and are now also refusing to return them to the old man. They now claim full ownership over the Legos

26 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Stolen a person's 200k usd starwars set

Stolen a person's 200k usd, a person who needed the money due to his condition and the original owner who got kicked out and the store got taken over by another person. There was a person who investigated this and got swatted due to trying to help the victim. The company has responded with denial and deflects claims even though there's concrete evidence. The customer support sucks too.

15 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommended!

I am very pleased with these figures; the detail is amazing and comparable to real LEGO. This was my second order because of my previous great experience.

The shipping was very fast, and the nice packaging plus bonus stickers were a great touch.

19 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Canadian customer, Onyx queen order

Just received my order for the Onyx Queen minifigure, arrived in Canada in less than a month. The packaging was secure and solid, the minifig came in perfect condition and I'm in love with it, will order again for sure. Highly recommand BricksandfigsDe for any canadian costumer. Even got some stickers and a sweet postcard type picture.

11 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Vendeur très pro

Vendeur très pro, une erreur lors de la préparation de la commande a eu lieu, ça peut arrivé, j'ai tout de suite été pris en charge et une solution a été très vite trouvé. Très pro !
10/10

13 de abril de 2026
Classificada 1 em 5 estrelas

Terrible experience

I had a terrible experience trying to pre-order on this website. Once the payment was finalized via PayPal, the site rejected my order due to an incorrect address. Of course, it was the most popular figure I wanted to buy, but it was impossible to complete the order even after PayPal payment. And then, as if by magic, it was possible to complete orders for other, less popular figures on their site, where the address wasn't considered incorrect. As a result, I'm certain this site chooses who gets the pre-ordered figures, which is quite dishonest since the figures are then sold at exorbitant prices on eBay, among other places. It's sad. In the end, speculators take precedence over collectors. And I want to emphasize that I've ordered from this site before, but there won't be a next time because, clearly, some customers have more influence than others.

19 de abril de 2026
Opinião espontânea
logótipo da BricksAndFigsDE

Resposta da BricksAndFigsDE

We’re sorry to hear that you had this experience.

We do not manually choose who is allowed to purchase certain figures, and we definitely do not prioritize resellers or speculators over collectors. All orders are processed automatically through our Shopify checkout system, including address validation and stock reservation.

In some cases, PayPal can submit address information in a format that our fraud prevention or address validation system flags as invalid or incomplete, which can unfortunately prevent the order from being completed even if the payment authorization initially goes through. This is not related to the popularity of a figure or the customer placing the order. If the checkout fails, the authorization is automatically canceled or refunded by PayPal shortly after.

The reason other products may still have been purchasable afterward is simply because they had remaining stock available, while the figure you wanted sold out during the failed checkout attempt due to extremely high demand.

We completely understand how frustrating this situation is, especially when trying to secure a limited pre-order item, and we’re sorry the experience left you disappointed. However, we want to assure you that we do not selectively decide which customers receive access to products.

Classificada 1 em 5 estrelas

I saw the employees’ hygiene

I saw the employees’ hygiene, and lemme tell you, they pick their nose and ears, not even washing their hands after they do it. Selling is not the right move, as it drains you as a customer out of your money you originally spent. They steal a little bit of the sets and then they lower their payment that they are legally required to give you. The wait took three days, as they are open until 5:00. The guy was distracted and on several occasions I caught him watching the TV or on his phone, instead of finishing up when he was “almost done.” This is not the right move. Sell on eBay, where they actually know how to have decent hygiene or know how good time management works.

15 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Really good customs

In house products are absolutely great. Bought a Kallus figure and I love it. Had a small issue with the order and they were kind enough to send me the missing piece.

12 de março de 2026
Classificada 5 em 5 estrelas

What a brilliant experience

What a brilliant experience. From the ordering process, the clear tracking emails, to getting the utterly amazing minifigures in my hands. The quality of the design and printing is outstanding. A great addition to the collection.

14 de abril de 2026
Opinião espontânea

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