The Brick Tile Company Opiniões 

895
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I changed my order following an email acknowledging original order The email I received showed a more preferable brick from the one I originally ordered I emailed …and a lady called Julie very... Ver mais

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Classificada 5 em 5 estrelas

Seamless ordering process. Order taken on phone and followed swiftly by invoice with payment link. Was able to order but delay delivery until a later date of my choice. Julue handled my order... Ver mais

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Classificada 5 em 5 estrelas

Great experience using The Brick Tile Company. Delivery was within timescale, there was a slight issue as they had included primer instead of a bag of tile adhesive but they quickly delivered the adhe... Ver mais

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Classificada 5 em 5 estrelas

Easy to organise. I had a query over quantity and their customer service responded promptly with the accurate information. I also had to rearrange delivery times and, as long as you do it within their... Ver mais

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Informações sobre a empresa

  1. Fabricante de azulejos
  2. Fabricante de tijolos
  3. Fornecedor de materiais de construção
  4. Decoração e Design de Interiores
  5. Loja de bricolage, casa e jardim
  6. Loja de azulejos

Sobre The Brick Tile Company

Escrito pela empresa

Genuine Clay Brick Slips

BRICK SLIPS INSTALLATION GUIDE inspiration CONTACT US

Brick Slips

Brick Slips are tiles made from bricks, sometimes called brick tiles, they are either cut from the faces of either side of a full brick, or sometimes kiln fired as a slip to start with.

The Brick Tile Company

We are the UK's leader in brick slips. Crafted from genuine clay bricks, our products bring natural colour and texture to any space. You can easily tile them on using our brick slip installation guide, or we can recommend a local installer for you. If you're unsure of how many you need, we have a handy calculation tool as well.

Alongside the brick slips we also supply the adhesive, mortar, primer, spacers and sealant to make sure your project runs smoothly.

Our Collections

We have 3 separate collections, all with a different style, and containing a variety of colors:

The Reclaimed Collection

These are tumbled and worn brick slips, made as new bricks to current manufacturing standards, but processed to knock off edges and create misshapen tiles for extra character.

The reclaimed style is pre-aged so you will get a timeless look.

The Traditional Collection

The Traditional collection are brick slips cut from more familiar-looking bricks. We have selected a range of creased and aesthetically pleasing stock bricks to bring a familiar feeling, with character, but a little more consistency than the Reclaimed range.

The Contemporary Collection

The contemporary range are pre-made brick slips, with squared corners, smooth faces, and uniform shapes with either no, or very little variation in colour or texture across the blend for a modern finish.

Where Can I Use Brick Slips?

Our brick slips are suitable for internal, or external installation and in domestic or commercial settings.

We have a guidance page for the most popular locations for installing our brick slips, please see below.

FIREPLACES KITCHENS FEATURE WALLS BATHROOMS EXTERNAL CLADDING COMMERCIAL FLOORING

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

895 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(895)

223 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fantastic product

Grest product. Very easy to use , with good instructions, helpful customer service, very pleased

30 de julho de 2026
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Resposta da The Brick Tile Company

Thank you for your fantastic review! We're delighted to hear you found our product easy to use and our instructions helpful. It's great to know our customer service team could assist you too.

Classificada 5 em 5 estrelas

Stunning brick slips

Stunning brick slips. Worth every penny.

1 de outubro de 2025
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Resposta da The Brick Tile Company

Thank you for your wonderful review! We're so pleased to hear you love your brick slips and feel they're worth every penny. We hope you enjoy them for many years to come!

Classificada 5 em 5 estrelas

Top product and company

Super delivery, well packaged and a product as described

29 de julho de 2026
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Resposta da The Brick Tile Company

Thank you for your fantastic review! We're delighted to hear your order arrived quickly, was well packaged, and met your expectations.

Classificada 3 em 5 estrelas

Delivery cost extortionate

Delivery cost extortionate!
Should not have to pay for a sample panel.
Customer service very helpful otherwise it would have been 2 stars.

27 de julho de 2026
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Resposta da The Brick Tile Company

Hi Yvonne,
I'm sorry you feel this way - samples cost us over £15 to make and send out, all we ask is essentially the shipping cost for them as a contribution. We tried doing them for free but whilst there was an increase in samples, no increase in orders followed. We are only a small business so we need to consider these things I'm afraid.
In terms of the shipping - the products are heavy and fragile so need to be secured to a pallet to arrive in one piece. This is the cost we charge out - hence why you have to put your postcode in to generate it from the pallet network's matrix. Due to unforeseen additional costs we actually make a loss on the transport costs we have to pay to them. The only alternative is adding it on to the product cost, which would put people off the products, but also make it unfair on some customers and we don't believe that is the right way.
Thank you for your comments on customer service, we understand the value of our products and try to help as much as we can.
I hope you understand on the sample and shipping costs.
Kind Regards,
Joe

Classificada 5 em 5 estrelas

I changed my order following an email…

I changed my order following an email acknowledging original order
The email I received showed a more preferable brick from the one I originally ordered
I emailed …and a lady called Julie very promptly, replied, stating my order can be changed with a small delivery charge as the order had been already loaded
I remarked on the efficiency of the company and agreed to pay delivery charge for new order
Julie rang me, at my request, to explain what it was I now required
What a lovely lady and how understanding and professional she was
Julie is a credit to this company as she was so kind and amenable and helpful .
Deffo above and beyond Thank you so much

22 de julho de 2026
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Resposta da The Brick Tile Company

Thank you so much for your wonderful review! We're delighted to hear that Julie was able to help you find the perfect brick slip and make the change to your order. We'll be sure to pass your kind words on to her – she'll be thrilled to hear them.

Classificada 5 em 5 estrelas

Great product

Great product! So easy to use and looks fab

17 de julho de 2026
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Resposta da The Brick Tile Company

Thank you for your fantastic review! We're so pleased to hear you found the product easy to use and that you're happy with the finished result.

Classificada 5 em 5 estrelas

Very pleased with our purchase

Very pleased with our purchase! Many thanks

26 de maio de 2026
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Resposta da The Brick Tile Company

Thank you for your lovely review! We're delighted to hear you're so pleased with your purchase.

Classificada 5 em 5 estrelas

high quality product …

the quality of the product is excellent hence the finished project looks fantastic.

16 de julho de 2026
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Resposta da The Brick Tile Company

Thank you for your review. We're delighted to hear that you were pleased with the quality of the product and that your finished project looks fantastic.

Classificada 5 em 5 estrelas

Great experience using The Brick Tile…

Great experience using The Brick Tile Company. Delivery was within timescale, there was a slight issue as they had included primer instead of a bag of tile adhesive but they quickly delivered the adhesive when I made them aware. All products were good and easy to use, the installation videos made the installation easy too. I would order from them again.

14 de julho de 2026
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Resposta da The Brick Tile Company

Thank you for your wonderful review. We're delighted to hear you were pleased with the products, installation guides, and our customer service. We appreciate your understanding regarding the adhesive mix-up and are glad we could resolve it quickly.

Classificada 5 em 5 estrelas

Excellent communications and prompt…

Excellent communications and prompt service. Regular updates once the tiles had been dispatched …….overall a very efficient process.

26 de maio de 2026
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Resposta da The Brick Tile Company

Thank you for your kind review! We're delighted to hear that you were pleased with our service.

Classificada 5 em 5 estrelas

Good experience overall

Easy to organise. I had a query over quantity and their customer service responded promptly with the accurate information. I also had to rearrange delivery times and, as long as you do it within their terms, it’s easy to arrange. This is the second time I’ve used them so they must be good.

9 de julho de 2026
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Resposta da The Brick Tile Company

Thank you for your review! We're delighted to hear that you found the ordering process straightforward and that our team was able to help quickly. The fact that you've chosen to use us for a second project means a lot to us.

Classificada 5 em 5 estrelas

Everything is excellent

Everything is excellent. Service, sampling, delivery, quality. Can't fault them.
The only thing I would say is delivery can be expensive because of the weight / pallet delivery, so make sure this is factored in when you cost it.
Their range is excellent and both jobs that I have done with their tiles have been very well received.

8 de março de 2026
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Resposta da The Brick Tile Company

Thank you for your fantastic review! We're delighted to hear that you were pleased with the service, samples, delivery, and quality of our products. We appreciate your feedback regarding delivery costs. It's great to know that both of your projects have been so well received.

Classificada 5 em 5 estrelas

Order

Seamless ordering process. Order taken on phone and followed swiftly by invoice with payment link.
Was able to order but delay delivery until a later date of my choice.
Julue handled my order and she was lovely to speak to. Very helpful, efficient and professional
Great experience, many thanks
Geraldine

3 de julho de 2026
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Resposta da The Brick Tile Company

Thanks for your wonderful review. We're delighted to hear you had such a positive experience and that Julie was able to assist you so efficiently. We'll be sure to pass on your kind words to her.

Classificada 5 em 5 estrelas

First Class

All aspects of our journey with The Brick Tile Company have been first class. From product selection via the website to logistics and customer support during the project. Happy to recommend.

1 de julho de 2026
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Resposta da The Brick Tile Company

Thank you for your fantastic review! We're delighted to hear that every aspect of your experience with us has been first class. We really appreciate your recommendation.

Classificada 5 em 5 estrelas

Excellent service

Excellent service, great products! Thanks for all your help!

1 de julho de 2026
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Resposta da The Brick Tile Company

Thank you for the 5* review!

Classificada 5 em 5 estrelas

All good. 5 Stars.

All good. Fast delivery with helpful driver when delivered. Bricks were packaged well and did the job perfectly. Thanks.

1 de julho de 2026
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Resposta da The Brick Tile Company

Thank you for your 5* review! We're pleased to hear everything went smoothly.

Classificada 5 em 5 estrelas

Good quality

Good quality. Looks great. Effective communication.

30 de junho de 2026
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Resposta da The Brick Tile Company

Thank you for your review. We're delighted to hear you're pleased with the quality of the product and the finished result.

Classificada 5 em 5 estrelas

Very helpful people and a superb…

Very helpful people and a superb product. The new woodburning stove surround looks great.

27 de abril de 2026
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Resposta da The Brick Tile Company

Thank you for your review. We're delighted to hear you're pleased with the product.

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