Buying our first home with not a lot of knowledge on how the process worked. Once Dan got involved, his communication between us made us feel so much better about situations along the way. He explain... Ver mais
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Leia as opiniões dos outros
The team at Bridges were all very helpful in the sale of our property, with Keith keeping us well informed throughout the initial sale process. Kathy form the move support team then took over and was... Ver mais
We had a fairly poor experience with Bridges, Camberley. After signing up with Bridges with one asking price, we were very quickly (within 3 weeks) pressured to lower our asking price. There were... Ver mais
Alice in particular went above and beyond to help me find the perfect home for me. Nothing was too much trouble and the whole team were so friendly and helpful, and did everything they could to show m... Ver mais
Informações sobre a empresa
Escrito pela empresa
Bridges: Independent Local Letting & Estate Agents: Successfully selling, renting & valuing properties since 1991: Aldershot, Ash Vale, Farnborough, Farnham, Frimley, Fleet, Camberley, Hook and Basingstoke.
Informações de contacto
75-77 High Street, GU11 1BY, Aldershot, Reino Unido
- 01252 361550
- eratcliffe@bridges.co.uk
- bridges.co.uk
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Respondeu a 27% das suas opiniões negativas
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Fantastic Service
I highly recommend this team.
The sales team at Bridges in Aldershot are excellent.
I've both purchased and sold my house with them and both experiences were spot on.
Most recently on my sale, they were extremely professional from the beginning right through the end of the process.
They are genuinely helpful and communication with them was great.
I will 100% use them again in future
From my initial intro with Laura…
From my initial intro with Laura through to Mario, my experience of Bridges Estate Agents, Aldershot has been a good one.
Mario worked exceptionally hard and maintained a patient and professional manner throughout the entire, rather complicated transaction.
Thank you for going the extra mile.
Terrible customer service
Terrible customer service. This company is so inflated and consumed by its wide reach in Hampshire it has no care for its customer base. It can't even keep across it. No Call backs or confirmation emails sent for viewings. Nothing in my junk folder so emails clearly aren't being sent! Several times I arranged viewings on properties to be confirmed by email and then you hear nothing... Call up asking about my booking, no record at all of my interest in said property?!!
On the off chance you actually do get confirmation to see a property, that's never really confirmation. 3 times I have been stood up going to the property at the arranged time and no agent turns up... ??? Call the office: - 'oh I'm sorry sir the house is now under offer.'
A phone call, an email, a pigeon with a note, anything would have been nice to let me know so I don't waste my day turning up for nothing! Fuming isn't the word I'm sick and tired of being messed around by this incompetent excuse for an estate agent. Be warned!!
Thank you to Amy at Fleet branch
We are currently in process of buying a property through Bridges in Fleet. Unfortunately the buyer of my property pulled out this week and I have had to re-market. Luckily I spoke to Amy Buckley at Fleet who was very understanding of our situation and put me at ease. She spent time talking to me and helped me understand the current situation. We now have a new buyer so hope to complete soon but want to thank Amy for her time today after a rollercoaster week.
1st class service
Just wanted to say how pleased we are with the level of service provided by Callum from the Farnborough branch. Having used Bridges previously i wasn't too sure about using them again but Callum has been spot on from the very 1st phone call to the office.
He has listened to our needs and requirements and has been attentive, informative and in general very helpful and pleasant. We only viewed 2 properties and found the experience stress free.
Thanks for your help Callum.
A shocking experience of customer…
A shocking experience of customer service from a member of staff at Aldershot branch. Not all deals pull through, however, you don't speak aggressively to a customer and warn of not being able to purchase a property via Bridges in the area. Worst customer service experience ever.
PS Reply: Day 2/3 of starting a process can’t be late stage, can it? Please get your justifications correct.. thanks

Resposta da Bridges Estate Agent
Fantastic service
Fantastic service, would highly recommend Bridges Estate agents if you want best price & a carefree process, special mention to Terry Barrett who coordinated the sale, 10 put of 10
Quick sale
Bridges Farnham managed to secure a buyer for our home, at a price we were happy with, very quickly. When the chain above collapsed and the sale looked less certain they helped reassure our buyers, so we were able to move into our new home just before Christmas.
Non-Existent Customer Service
Three e-mails sent to Saskia Blaber over a course of 3 weeks to make enquiries and 3 emails totally ignored and unanswered and this after their Head of sales Martin Coombs attempting to contact us to discuss the very poor service we have had from Bridges of Hook and Basingstoke. They really do not care about offering any sort of customer service at all unless they are using forceful underhanded sales tactics to get you to have a product from them, then you can't stop them from calling you unless you block their numbers.
Making a great move
My first move in nearly 25 years and Kevin calmly and professionally took me through the whole journey, managing all my ‘silly’ questions and the anxieties of making a big move to The West Country. I highly recommend him and the team at the Hook branch
Best Estate agents in the area
We couldn’t recommend Bridges in Hook highly enough , they handled our house sale extremely professionally and Lewis Jackson worked tirelessly to see our sale through to completion. A great Estate Agents.
Bridges looked after me well and kept…
Bridges looked after me well and kept me informed on how my purchase was progressing.
Pls stay away from them
Pls stay away from them. I’ve viewed a property to buy and went ahead with purchase process only to know from my solicitor that the property can’t be mortgages and later I’ve found that bridges knew already that property can not be mortgaged but never informed me.
The Team went above and beyond!!!
Kevin and the Bridges team in Hook went above and beyond to get our sale across the line in our very difficult, long chain. They efficiently managed all aspects of the move and their communication process was exceptional, both with us and all agents involved. We can’t thank them enough and would highly recommend them to anyone looking to sell or buy. Thank you again :)
After speaking with bridges they have…
After speaking with bridges they have shown to be sincere and try to do the best for there are customers.
Well doe Aaron great job thank you
Friendly & competent staff
Friendly & competent staff, was kept informed at all times. A pleasure to deal with.
Excellent service from start to finish
well organised and efficient service
They gave all the information what I…
They gave all the information what I wanted but it will be more better if they answer the phone of customer at the same time.
Thank you
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