Buying our first home with not a lot of knowledge on how the process worked. Once Dan got involved, his communication between us made us feel so much better about situations along the way. He explain... Ver mais
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Leia as opiniões dos outros
The team at Bridges were all very helpful in the sale of our property, with Keith keeping us well informed throughout the initial sale process. Kathy form the move support team then took over and was... Ver mais
We had a fairly poor experience with Bridges, Camberley. After signing up with Bridges with one asking price, we were very quickly (within 3 weeks) pressured to lower our asking price. There were... Ver mais
Alice in particular went above and beyond to help me find the perfect home for me. Nothing was too much trouble and the whole team were so friendly and helpful, and did everything they could to show m... Ver mais
Informações sobre a empresa
Escrito pela empresa
Bridges: Independent Local Letting & Estate Agents: Successfully selling, renting & valuing properties since 1991: Aldershot, Ash Vale, Farnborough, Farnham, Frimley, Fleet, Camberley, Hook and Basingstoke.
Informações de contacto
75-77 High Street, GU11 1BY, Aldershot, Reino Unido
- 01252 361550
- eratcliffe@bridges.co.uk
- bridges.co.uk
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Respondeu a 27% das suas opiniões negativas
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HAYLEY. THE STAR OF THE SHOW
The star of our house purchase goes to HAYLEY!
THANK YOU so much 4 all your hard work.
Its been a complete nightmare, but with your perseverance we got there in the end.
Thank you again.
Helpful team
Helpful agents who were able to help us through the process.
Rebecca Wilkins Delivers Excellent Customer Care
We bought our home in February 2025 and had the pleasure of dealing with Rebecca as our sales progresser. She was excellent and provided exceptional customer service throughout what was a very tough process. Her approach was efficient and proactive, and she frequently went above and beyond to keep the process moving forward. She reassured us at every step, ensured we were kept informed of any developments throughout the chain and took time to get to know us as people rather than making us feel like numbers on a spreadsheet. It would be easy to overlook the importance of her role behind the scenes, but her engagement was instrumental in the completion of our sale and purchase. Rebecca is an asset to Bridges Aldershot.
Great experience buying through…
Great experience buying through Bridges. I bought my first flat (shared ownership) and everyone was so helpful from start to finish - ensuring a very quick completion and easing any concerns that come with buying for the first time. I'd recommend them to anyone buying anything in the area!
Wanting to say a massive thank you to bridges estate agents ash vale
Wanting to say a massive thank you to Bridges estate agents ash vale, especially to Hayley and Stephen for the smooth selling and purchasing of our homes, they were very thorough and at times I had melt downs but they reassured us that what seemed to me to be massive problems were just the everyday hold ups, with them reassuring us we felt very confident and trusted in them to get the job done, which they have and we are so greatful to them, would highly recommend using them, thank you once again, Tony and Emma
Pre-sale meh, post-sale fab (thx Hayley!)
We all know estate agents don't have the best reputation for great service and to begin with Bridges followed the expected trajectory: massively over-valuing the property and then quickly pushing for a drop in sale price, sending people for viewings who were not suited to the property, the usual issues.
But where it all turned round was after a sale was agreed and things were handed over to the Sales Progression team in the person of Hayley. I cannot speak highly enough of the way she handled my sale. Regular communication, dealing with some difficulties on my buyer's side, generally keeping me sane. Give this woman a pay rise Bridges! Thank you Hayley!
Ben and his team were great in not only…
Ben and his team were great in not only helping us to sell our home but also to find our new home. Always at the end of the phone for any queries we had.
Awful Estate Agents
Has anyone else had a bad experience with Bridges Estate agents? We had an offer accepted on a house with them, 2 months later, paid £3,000 on solicitors, £300 on mortgage advisor and £700 on a private house survey to find out that the house was not connected to mains sewage or gas. This was never mentioned to us.. Bridges even advertised the property on Rightmove as having mains gas and sewage! We have had to pull out as we cannot afford to have a property without any mains sewage or gas and going to loose thousands of pounds worth of money. After making a formal complaint to Bridges, they have acknowledged the complaint and chosen to ignore it. Has anyone else had this problem before? I am pregnant and have a young child at home and feel so upset.
This estate agent has absolutely no…
This estate agent has absolutely no idea how to communicate. I’ve spent a week chasing them for updates, only to be ignored or given vague, unhelpful responses. They never answer calls, take days to reply, and when they do finally get back to you.
Buying a property is stressful enough without having to deal with an estate agent that clearly doesn’t care about their clients. Save yourself the frustration and go elsewhere!
Not impressed (sales)
Not impressed with sales experience. Photos not taken professionally resulting in very dark, lack-lustre photos. Mostly no-show bookings, and agents would show up last minute without knowing the details of the property. We ended up cancelling the contract
Thank you to Jonathan from Camberley branch
Thank you so much to Bridges Camberley for your incredible service and help. You made a difficult process so much easier. Jonathan Stanton went above and beyond to help our family with the sale of the house, it wasn't easy as we're all in different countries. He was assisting us even after the sale was complete, the customer service is amazing. Shoutout to Hayley too who was quick to assist and respond.
Look no further, this is your Real Estate Agency. Thank you again!
Horrendous experience
Horrendous experience. Do not sign a 20 week contact! Within a couple of weeks, they had lied to me on several occasions and had provided a terrible service. They apologised for the unacceptable level of dishonestly but still refused to release me from the contract that they were in breach of. They knew that their official complaints procedure was longer than my remaining contract (after stalling for several weeks), so they had me trapped with no way out. This was knowing that I was in a rush to move in time for school applications, and missing them would seriously affect our family.
They are likely to respond to this in the same way as my Google review, asking me to contact them because they can't see my file. This perfectly highlights their dishonest, given my name was on that 20 week contact and my complaint went from the Frimley branch, to Camberley and the heat office.
Bridges Ash branch.sed Brestate agent for a…
Used Bridges estate agent for a property in Knaphill. Ethan from the Ash branch was great..he was prompt and was waiting for me when I arrived. He was very professional as well as being personable. He allowed me to take my time viewing, and despite the lateness if the viewing, (5.20 pm) I didn't feel rushed at all and Ethan was able to answer my questions clearly and concisely which resulted in me submitting an offer. The office always answers the phone promptly too.
Don’t recommend
Really disappointed with our experience, very dishonest estate agency, our second dealing with them in 5 years but will certainly use Greg James who we bought through in the future who were a professional and honest company
Justine was absolutely amazing when it…
Justine was absolutely amazing when it came to knowledge of the area and prices, I would have no hesitation in recommending Justine.
I have bought and sold many properties…
I have bought and sold many properties over the years. I have recently completed on selling 2 ex rental houses through Bridges and can honestly say that the service I received from James MacPhee in Bracknell was excellent. He was proactive in managing the process and quick to respond to any questions I had throughout the process. Happy to recommend the company.
Jules is wonderful!
Jules was very helpful from the get go, answering all my queries and questions I do feel she did go above and beyond for me thank you for your help
Professional and very helpful
We met up with Keith who we found to be very pleasant and very professional.
He was very knowledgeable with regard to the specific property that we viewed.
He did not hurry us at all and was able to answer all of our questions.
property viewing
The whole experience from first contacting Bridges to viewing the property with Jade, first class service
Great service
Great service
Amazing staff
Just long waiting to answer the phone
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