British Homebuyers Opiniões 

630
TrustScore: 4.5 em 5

4,7

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Classificada 5 em 5 estrelas

We had a tricky sale with a buyers delaying and falling through but Fallon was a superstar throughout, helping my chase, converse back and forth and push for it to all complete. Thanks soo much Fallon... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service from start to finish. I was kept in the loop at all times, particularly towards the end of the transaction where timelines started to get a bit tricky. Alex did a great job at managi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Highly recommend company for buying or selling your home. I use them for selling my home were very easy to deal with for the whole process and easy to get hold of when needed. The online portal... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I tried using two or three High Street estate agents when I decided to put my apartment up for sale. And whilst they generated lots of interest they never got a deal over the line. That's why I dec... Ver mais

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4,7

Excelente

TrustScore: 4.5 em 5

630 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,7

Todas as opiniões

(630)

87 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

From start to finish my whole sale took…

From start to finish my whole sale took 8 weeks, very available advisors, really filtered appropriate buyers for the sale, communication was open and clear throughout.
Would highly recommend and use again

6 de janeiro de 2026
Opinião espontânea
logótipo da British Homebuyers

Resposta da British Homebuyers

Thank you so much for your review.

We’re happy to help you get the sale over the line quickly!

Wishing you all the best!
Rob & Team

Classificada 5 em 5 estrelas

They were amazing from start to finish

They were amazing from start to finish, the support and communication was amazing Alex and Charles are a credit to the company and I couldnt recommend them more.

31 de março de 2026
Opinião espontânea
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Resposta da British Homebuyers

Hi Kirstie,

Thank you so much for your lovely words, we’re happy to have helped you with the sale!

Myself and the team wish you all the best.

Kind regards,
Rob & The Team

Classificada 5 em 5 estrelas

Good communication …

Kept up to date at all times which was good. Did not have to chase for this.

3 de abril de 2026
Opinião espontânea
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Resposta da British Homebuyers

Thank you for your review.

We are happy to hear that you were pleased with the level of communication you received.

Wishing you all the best.
Molly & The team

Classificada 5 em 5 estrelas

Great experience selling my flat

Great experience selling my flat. They were professional, attentive, and always available. The whole process was smooth and well m

28 de fevereiro de 2026
Opinião espontânea
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Resposta da British Homebuyers

Hi Enuar,

We’re glad to have helped you with the sale of your flat!

Myself and the team wish you all the best.

Kind regards,
Rob & the team

Classificada 5 em 5 estrelas

My flat was practically unselleable

My flat was practically unselleable, so I was dubious when I first received their letter and read 'guaranteed sale., but British Home Buyers managed to sell to the first viewers through the door. The transition from the selling team to the progression team was smooth.
Molly was my representative in the selling team, and she was absolutely lovely. Molly provided me with regular updates and asked any questions I had.
I was then passed to Charles, one of the managers in the progression team, due to my sale being more complex. Charles was always on hand, answering questions, providing me with updates, even messaging me when he was in France to keep on top of things.
I had lost all hope that my flat would sell, and I would be stuck there forever. However, British Home Buyers proved me wrong. I can't thank them enough.

13 de março de 2026
Opinião espontânea
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Resposta da British Homebuyers

Thank you so much for your kind words.

We’re delighted to hear that we were able to help secure a sale for your flat and restore your confidence in the process.

We really appreciate you taking the time to share your experience, and we wish you all the very best for the future.

Molly & The team

Classificada 5 em 5 estrelas

British Home Sellers were a great team…

British Home Sellers were a great team - very professional, warm and friendly. Kept us informed at all times. Charles was extremely helpful in pushing through the sale to completion - a real gentleman. We would recommend British Home Sellers.

26 de fevereiro de 2026
Opinião espontânea
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Resposta da British Homebuyers

Hi Michael,

Thank you so much for your kind words, we’re really glad we could help!

Myself and the team wish you all the best moving forwards.

Kind regards,
Rob & the team

Classificada 1 em 5 estrelas

No views/ no sale

No views/ no sale
Unable to sell my house, no views. I decided to take it off with them, then the day before it ended a buyer wanted to, but no show! When I messaged they said no where to park! There was spaces outside my house and there was space outside my garage!

25 de outubro de 2025
Opinião espontânea
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Resposta da British Homebuyers

We’re really sorry to hear about your experience.

While we secure results quickly in the vast majority of cases, unfortunately in this instance we struggled to generate the level of interest we had hoped for. We understand how frustrating that can be.

We care deeply about helping our clients achieve quick turnarounds, and we’re genuinely sorry that on this occasion we fell short.

We wish you the very best with the sale moving forward.

P.S. We’ve requested your contact details via Trustpilot as unfortunately we can’t identify you from the profile name “Customer”. If you’re happy to share your details, we’d really like to look into this further.

Classificada 5 em 5 estrelas

Excellent communication and really…

Excellent communication and really lovely and proactive team that kept me updated at every stage and were always very quick to respond. In particular, Charles was genuinely invested in smoothing out last minute issues and I really felt that he cared about me as a person and not just another client! Great job, thank you.

11 de fevereiro de 2026
Opinião espontânea
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Resposta da British Homebuyers

Hi Louise,

Thank you for such a lovely review.

It was a pleasure working with you and I wish you all the very best with everything moving forward

If there is anything we can do to help in the future then please never hesitate to get in contact

Kind regards,
Molly and the team

Classificada 5 em 5 estrelas

Amazing service

We used British Homebuyers to sell out house after bad experiences with two other agents.

The level of service was absolutely amazing, and we ended up getting an offer quickly.

The whole process was great, Molly and Charles really went above and beyond. We were particularly impressed with the level of communication from the team who kept up very well informed throughout.

Would definitely be our first call if we were to need an estate agent again in the future.

6 de fevereiro de 2026
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Resposta da British Homebuyers

Hi Nick,

I am so pleased we could help and if there is ever anything we can do to help in the future, please never hesitate to get in touch!

Kind regards,

Molly and the whole team

Classificada 5 em 5 estrelas

Highly Recommended!

We had been disillusioned with the usual high street agents so when I spoke to James at BHB, it seemed to tick all the boxes. He was great at answering all of our questions, big or small, and generally making the whole process very smooth. Will and the team of agents were so approachable and always reminded me that they worked for us, so I felt like we had control, although very much guided and supported by BHB. Alex was there at the end of process, whilst we completed on our sale, and I can’t recommend him highly enough. The whole process was a breath of fresh air and although their fees are higher than the usual agents, it is worth it for peace of mind.

27 de fevereiro de 2026
Opinião espontânea
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Resposta da British Homebuyers

Hi Emily,

Thank you for such a lovely review,

It was a pleasure working with you and I wish you all the very best with everything moving forward

If there is anything we can do to help in the future then please never hesitate to get in contact

Kind regards,

Alex and the whole team

Classificada 5 em 5 estrelas

I had my reservations at the start but don't be put off!

I had my reservations at the start. However, that was all put to bed when I started the process. They were brilliant!

I was kept updated and all the employees were really friendly and accommodating. If a call went to voicemail, they always called you back.

Sometimes you have to take a leap of faith, and on this occasion, it paid off.

4 de agosto de 2025
Opinião espontânea
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Resposta da British Homebuyers

Hi Julie,

Thank you for your review and I am so pleased we could have helped!

I wish you all the very best with everything moving forward,

Kind regards,

Alex and the whole team

Classificada 4 em 5 estrelas

A little confused….

After receiving a reply, I have changed the rating to reflect the courtesy shown.

Thank you for your interest in our property, stating that you ‘have come across the property on the market’. The fact it isn’t on the market, the surrounding land hasn’t been for ten years and, in fact, the house burned to a ruin some eleven years ago, makes your potential offer of a large amount very attractive. I feel, however, that someone in your office is not quite on the ball.

26 de fevereiro de 2026
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Resposta da British Homebuyers

Thank you for updating your review, we really appreciate that.

Hi Kate,

We’re sorry for the confusion. Our letter is triggered by third-party property/land data, and on this occasion it has clearly pulled through incorrect information. That shouldn’t have happened.

If you’re happy to, please email the address that received the letter to enquiries@britishhomebuyers.co.uk and we will:

- remove your details from our mailing list immediately, and

- investigate how that address was matched so we can prevent a repeat.

Apologies again for the frustration caused.

Kind regards,
British Homebuyers

Classificada 5 em 5 estrelas

Hi I have just had my bungalow sold by…

Hi I have just had my bungalow sold by British Home Buyers.Found the whole experience very easy going and professional. I was very cautious at the start as I had never heard of them before? Soon settled in to a sales pitch as I did the viewings,very satisfied. 20

12 de janeiro de 2026
Opinião espontânea
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Resposta da British Homebuyers

Hi David,

We’re really glad to be have been able to help you on the sale!

We all here wish you the best moving forwards

Kind regards,
Rob & The Team

Classificada 5 em 5 estrelas

From the start to finish we were…

From the start to finish we were extremely happy with the service provided. Special mention to Charles, he was truly profrssional in every way. Would highly recommend.

13 de fevereiro de 2026
Opinião espontânea
logótipo da British Homebuyers

Resposta da British Homebuyers

Hi Mr & Mrs Murrant,

Thank you so much for your lovely words.

Myself and the team wish you all the best moving forwards.

Kind regards,
Rob & The Team

Classificada 5 em 5 estrelas

After a nightmare with our first estate…

After a nightmare with our first estate agent, we selected to go with British Homebuyers, the whole process of listing the property has easy and swift. Kept us informed the whole way.
Had our first request for a viewing about 24hrs after going live. Within a week we had an offer on the property and 9 weeks later we moved into our new house. Pretty much a stress free process! Thanks BH, you've been out of this world! 10/10

24 de fevereiro de 2026
Opinião espontânea
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Resposta da British Homebuyers

Hi Mr & Mrs Plowman,

Thank you so much for your kind words, we’re so glad we could help!

Myself and the team wish you all the best moving forwards.

Kind regards,
Rob & The Team

Classificada 5 em 5 estrelas

Good service.

Each stage of the sale was dealt with by professional and courteous staff who kept me regularly updated. I was unable to find a buyer using local estate agents so I'm glad I decided to switch to British Homebuyers. Would recommend them to anybody selling a property.

9 de fevereiro de 2026
Opinião espontânea
logótipo da British Homebuyers

Resposta da British Homebuyers

Hi Malcolm,

We’re really glad to help you with the sale.

We all here wish you all the best in your new home!

Kind regards,
Rob

Classificada 5 em 5 estrelas

Great people working hard for you

I had my property up with 3 differant estate agents over the past 3 years with only about 5 viewing of which I felt 2 were being nosey.
I saw British home buyer, probably online, a thought I shall give them a go which I am so glad I did.
They got a viewing for us within the first 2 week, it may have been less. The first viewer loved it and left please with what she saw, and came back a few days later saying it was Idea and wanted to bye, it took a long time due to the fact that it was the church with commitees to go through member of which are volentary workers and only did it part time, anyway it was getting a long wait but Charles, my contact was brilliant chasing them and keeping me updated, at times I was phoning every day and felt I was being a pest but Charles was get and didnt mind, well thats what he said🤔😄
GIVE THEM A TRY YOU CANT GET BETTER
Give them a try

16 de fevereiro de 2026
Opinião espontânea
logótipo da British Homebuyers

Resposta da British Homebuyers

Hi Michael,

Thank you so much for your kind words, so really glad to have been able to help you on the sale!

Myself and the team wish you all the best in your new home.

Kind regards,
Rob

Classificada 1 em 5 estrelas

Unsolicited Junk Mail

The envelope was marked "Private and Confidential" and yet no specific named addressee.
I have continually sent back these letters marked" return to sender ,unsolicited junk mail".
I have a contracted sales agent already.
This company is finding homes advertised for sales and flooding the owners with mail shots.
This company is based well over 100 miles away, no local knowledge so how can they have "Taken an interest in your property in particular"(sic)
They have even "assisted with a property near you "(sic) nowhere near me!!!!!
The one star they earn is for keeping my postie in employment.
I have again sent back marked "unsolicited return to sender"

UPDATE IN RESPONSE THE THE REPLY 19TH FEB.

I have been asked to provide my email address ,name and phone number by this company on separate communication from Trustpilot.
NO!
and NO,I will not email this company direct.
I only give personal details to a company I wish to have dealings with!
I send the postal correspondence back to the postal address on the envelope ,marked "unsolicited" remove from list and similar. Sometimes I have returned the same with same message across the letter inside.
This is the advised method to deal with unwarranted communications that arrive in the post.
It is quite obvious that this company does not take any notice of which addresses have returned their unwanted missives.
No, you are not having my name, nor my address.

Try reading the Estate Agents Code of Ethics ,which states that one should not poach a client already signed up under contract to another agent.

18 de fevereiro de 2026
Opinião espontânea
logótipo da British Homebuyers

Resposta da British Homebuyers

Dear Beverley,

We’re sorry to hear that our marketing letter caused you frustration.

Our intention is to make homeowners aware of our services, never to cause inconvenience.

At the bottom of each letter, we provide instructions on how to opt out of future correspondence. If you would like us to remove your address, please email your full postal address to enquiries@britishhomebuyers.co.uk
, and we will ensure it is permanently removed from our mailing system straight away.

We appreciate you bringing this to our attention and apologise again for any disturbance caused.

Kind regards,
British Homebuyers

Classificada 1 em 5 estrelas

Poor service

I contacted the company after looking at a property on Rightmove.

A week later I was sent a homebuyers report following communication from them which was somewhat fraught.

The homebuyers report having viewed many was poor with disambiguation and misspelling.

Overall I was dissatisfied with the service

12 de fevereiro de 2026
Opinião espontânea
logótipo da British Homebuyers

Resposta da British Homebuyers

Hi Giovanni,

We’re sorry to hear you felt dissatisfied with your experience.

To clarify for anyone reading, the Home Report provided to you is a legally required document in Scotland and is prepared independently by a qualified surveyor on behalf of the seller. We do not produce or edit the report ourselves.

Its purpose is to give buyers transparency about the condition of the property before they commit to viewing or offering. If the report identified potential issues such as damp, we would always prefer buyers to be fully informed so they can make the right decision for their circumstances.

We’re sorry if you felt communication was not as smooth as it should have been, that’s certainly not our intention. If there is anything else we can help with do not hesitate to contact us. We wish you the very best with your property search.

Kind regards,
Will
British Homebuyers

Classificada 5 em 5 estrelas

Nathan, Molly & Charles - Thank You!

We tried to sell our property but struggled with viewings. Once our contract ended, we approached BHB. Nathan was great at getting the details and creating the advert. From there on, Molly helped arrange viewings and we had more viewings in 7 days than we had in 6 months. Molly managed through until we had an accepted offer. Charles from progressions took over and managed the buyer’s expectations and communications. He was valuable, given we were buying a new build there was a lengthy wait. He kept the buyer up to date regularly without us or them chasing.

Overall, a great experience and we would 100% recommend.

9 de janeiro de 2026
Opinião espontânea
logótipo da British Homebuyers

Resposta da British Homebuyers

Thank you for your lovely review.

We’re so pleased the team could increase viewings and support you through to an accepted offer.

I’ll be sure to pass your kind feedback on to Nathan and Charles -

wishing you all the best in your new home.

Molly & the team

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