Broadbent & Co Opiniões 

1518
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

After being very unsure about the whole process, it was actually very easy and quick to book an appointment. Very quick turn around from filling out the initial for to the actual appointment itself, m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Broadbent & Co have done everyone of my needs assessments since 2012. Andy is so friendly, understanding and really knows his stuff. He has lots of experience and genuinely cares about the needs of th... Ver mais

Classificada 5 em 5 estrelas

Ben was an absolutely spectacular assessor, he really took the time to get to know me and how my brain works in regards to my ADHD, mental health, and learning style. He was friendly and incredibly ea... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The communication was excellent. Initial contact via website was quickly followed up. Emails and phone calls were quickly exchanged and a date for a phone aessessment made. The assessment was a great... Ver mais

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Informações sobre a empresa

  1. Universidade

Informação fornecida por diversas fontes externas

Broadbent & Co was set up in 1996 by Steven and Elizabeth Broadbent. Steve was the Chair of the National Network for Access Centres until 2013 and so very much involved in DSA developments at a national level. Their ethos was simple, the belief that "everyone must be seen and treated as an individual with their own individual needs. These needs must be identified in order for them to realise their own potential in education, employment and for life". In May 2018, Steve very sadly passed away. His son, Andrew, continues to follow in his footsteps and is the CEO of Broadbent Assist Ltd, Director alongside Elizabeth Broadbent, and he is also an active Needs Assessor.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(1518)

1 opinião nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I am going through a divorce sent my E…

I am going through a divorce sent my E form in October and emailed Peter a number of times to see if my ex had agreed to any financial settlement but had no reply from Peter after a number of emails .

Do not use for any divorce proceedings do not respond to your emails

sent email no response 25/11/2025
sent email no response 04/12/2025
sent email no response 16/12/2025
sent email no response 13/01/2026

20 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Sketchy - avoid

Had a random person call me to try and sell me a policy through Broadbent , couldn't tell me where he got my number, and couldn't put me through to a manger as apparently all managers will be on holiday for at least 5 weeks.

3 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic experience

The person that rang me is called Ben he was fantastic, made me feel at ease and took his time . Thank you so much Ben for everything.

15 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Ben my assessor was fantastic

Ben my assessor was fantastic, with his amazing people skills I was able to open up and talk to him with ease, something id normally struggle with.
I find discussing my health somewhat traumatic so I was dreading the assessment I had from broad bent and co, however the process was seamless from start to finish.
I received clear instructions and helpful links to register with the organisation prior to discussing my needs with Ben. Again something I find overwhelming and I missed the initial deadline but staff gave me extra time to prepare and bent over backwards to accommodate me.
Using this company, I feel has supported me to prepare for my law course. I was listened to and understood, I was able to engage in the process over the telephone which was really helpful given my current state of health.
I was totally unaware how much help was available to me in respect of software, certain allowances and ongoing support from broadbent should my fluctuating needs change in the future.
Valuable information was shared with me, for example I'm no longer going to have to wait for over 3 years for my ADHD diagnosis thanks to Ben bringing a speedier route to my attention.
I mentioned a few physical complications which would make studying physically uncomfortable but Ben and I came up with a plan to address these issues.
I was given help to overcome so many hurdles and barriers in just 1 phone call and now due to this I can't wait to begin where as prior to using bb I was finding it all a little to much.
i now genuinely believe I can achieve my honours degree in law with every aspect of support bb has recommended to sfe for me and im really exited to get going.
I suffer complex health issues I'm sometimes embarrassed to discuss but staff were knowledgeable and enabled me to talk about my needs with ease.
Id recommend using this service to anyone. It's a ten out of ten from me.

20 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Overall a positive, friendly and helpful experience.

Communications with Broadbent & Co were excellent right from the start and I found the option to book a DSA online very accessible and convenient. I did not know what to expect from the assessment and was a bit anxious at first but Ben was very helpful, offered practical guidance and advice and made the assessment feel more like a friendly chat than an interview. Overall I was very happy with the needs assessment outcome and feel that the support measures we discussed will make a huge difference to my enjoyment and engagement in my studies.

13 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

So friendly and informal! Thank you Megan.

I had my DSA appointment with Megan and she was so lovely, clear spoken and sensitive towards me and my needs. I was worried about the appointment beforehand but within a few minutes I was instantly calm and it felt very informal; like I was talking to a friend. She was so friendly and very good at explaining everything in detail and answering any questions I had. I left the call knowing my case was in great hands and without any worries or queries - she was fantastic. Would highly recommend using Broadbent & Co!

12 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

They are a 10/10 for me

They are professional. I found them helpful as the lady explained to me how different things can fit my needs. Didn’t make me feel like I was stupid, as some people when asking about what you need can make you feel a bit stupid, but the lady I spoke to was lovely and was also really interested in helping me and getting the support I needed.

9 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very understanding and helpful

Jon, who carried out my DSA assessment, was so kind and understanding. He was so well educated on my disabilities and genuinely cared about my experiences and how he could help. I was so nervous but it was so validating and I felt so much better for doing it.

13 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Louise

Louise, was very friendly and assessed my needs thoroughly.

I found her professionalism to be a very high standard.

I would recommend her to anyone in my position. Thanks so much.

18 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you so much Broadbent!

Nikki and the team are absolutely amazing. The whole process from start to finish was so seamless and frankly, quite enjoyable.

From when I first called to ask for a DSA assessment, the lady I spoke to was very kind and warm.

They work very quickly, too. I was able to get an assessment within 1 week of initially making contact, and they were very flexible with their schedule.

The assessment itself was an absolute joy. I felt so comfortable speaking to Nikki and felt like I could share anything with her. She was so understanding and encouraging and she listened well to everything I said. She offered me a break during the assessment as there was a lot to go through and the overall conversation was very pleasant.

The aftercare for the assessment was equally as pleasant. Nothing I asked of Nikki was too much, and she was always very quick to reply. Although I made quite a number of requests, she was always more-than-happy to help and facilitate my requests as far as possible.

I’m so grateful to Broadbent for their help. Their service is spectacular.

30 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

5 star DSA assessment

I’ve had two DSA needs assessments now with the same company and assessor and they’ve exceeded expectations both times. The assessor was really friendly and knowledgeable. They were able to identify areas where support would be helpful that I hadn’t even considered.

29 de novembro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Broadbent Assessment

While the process took longer than expected and mentioned, Broadbent have been exceptional with communication. For my DSA needs assessment, I had Bev as an assessor and I have absolutely no complaints. Bev was very understanding and open to vouching for any additional support needs I requested. All the software was explained well, and further support with this was given via email. Thanks a lot Bev and Broadbent!

15 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Ben Bradwell - The Gift that Keeps on Giving

Had a zoom call with one of the assessors - Ben. They took time to thoroughly understand the challenges I've been experiencing and made me feel comfortable by acknowledging my difficulties, they also gave really good practical advice on how to manage my learning and then suggested some really useful support aids and devices to help get me the right level of help I need.

22 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very good experience

Very good experience, it took about 2 hours and the interviewer broke down all the information for me so it wasn’t overwhelming. They didn’t judge and listened to me careful so they could make sure all my needs are met and accommodated for. After the interview they sent me a summary of all that was mentioned in the meeting. They also replied very quickly to all my emails and questions regarding the process. About 2 weeks after, I received an assessment report and it was encrypted with a password, this made me feel safe and secure to know that my data and information are protected. Nothing bad to say, very smooth process.

17 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great Experience, friendly people :)

I had a lovely experience with Broadbent & Co, been with them for three (maybe four) years now and never had a complaint. Very lovely people, very helpful and friendly regardless of the situation. Will always try and help you in every way possible!

Could not recommend them enough!

22 de dezembro de 2023
Opinião espontânea

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