Buyer beware! I had a very disappointing experience. I signed a contract for $1,200 and paid a $300 deposit after being told everything was set. After waiting two days for my car to be picked up, I wa... Ver mais
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Leia as opiniões dos outros
Very nice to talk to on the phone. Driver was polite and all business. felt sorry for him it was almost 100 degrees. Delivered on time like he said he would. The person he delivered it to gave him a t... Ver mais
I had my 2017 Ford F250 transported from GA to VA, and it was inoperable, so I was honestly a bit worried about how everything would go. Thankfully, I worked with Mike Brandon, and he made the whole... Ver mais
A empresa respondeu
Adam did an excellent job handling my vehicle shipment from start to finish. He was very clear about pricing, timelines, and expectations, which made the whole process stress-free. He stayed in touch... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Broadway Auto Transport is a top rated car transport management company, located in New York. As we have 10-year experience in the field of vehicle shipping sphere, we can provide a huge range of services like door to door car shipping, Open car transport, Enclosed auto transport, Motorcycle shipping across country, Express car shipping etc.
Informações de contacto
1 Maiden Lane Manhattan, 10038, New York, Estados Unidos da América
- 917 594 55 66
- info@broadwayautotransport.com
- broadwayautotransport.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 42% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service and shipment tracking
Great service and shipment tracking. Recommend
Everything went smoothly
Everything went smoothly, and Jim was very helpful throughout the process.
Very nice to talk to on the phone
Very nice to talk to on the phone. Driver was polite and all business. felt sorry for him it was almost 100 degrees. Delivered on time like he said he would. The person he delivered it to gave him a tip and that person is very cheap. In 47 years he has never given me a extra dollar!
Scam alert
Buyer beware! I had a very disappointing experience. I signed a contract for $1,200 and paid a $300 deposit after being told everything was set. After waiting two days for my car to be picked up, I was told they couldn’t find a driver at the agreed price and would now charge $1,600. My car was never picked up, and my request for a refund remains unresolved. Based on my experience, I would not recommend this company.
Jim is very professional and easy to…
Jim is very professional and easy to work with. Clear communication, quick responses, and reliable support.
Highly recommend!
DO NOT GO WITH THIS COMPANY
Please when I tell you DO NOT BOOK WITH THIS COMPANY
read before!
Before signing the contract, I specifically asked if the quoted price was final because I could not afford for it to increase. I was assured it would not. Based on that promise, I signed the contract. Then, when it came time to actually pick up my vehicle, I was told it would cost more because they couldn’t find a driver at the agreed upon price. If the quoted price wasn’t realistic, that should have been disclosed before I signed the contract not when I was one day away from my flight and had no time to make other arrangements.
To make matters worse, my friend booked with this same company weeks in advance for peace of mind and then the day of her pickup was told it was going to cost more. That completely defeats the purpose of booking ahead!
Because of this, we both had to scramble to figure out how we were going to get our cars to Florida, rethink travel plans, and deal with an unbelievable amount of unnecessary stress. You’re not just moving cars you are affecting people’s schedules, finances, jobs, and major life events. Reliability matters in this industry and this company is not that!
My advice is simple: Even with everything in writing they went against our contract that is fraud and they're not to be trusted even when you get everything in writing please be careful this company deserves to have there license revoked due to dishonest practice and fraud
Well organized well communicated made…
Well organized well communicated made it easy Third time I used them

Resposta da Broadway Auto Transport
Expectational service
Expectational service. I received my car in great condition & I have no complaints. I will definitely refer someone to you guys.

Resposta da Broadway Auto Transport
Had a good experience working with…
Had a good experience working with James on transporting a 2001 Jaguar XK8 in Florida. From the first call to delivery, everything went smoothly. Communication was consistent and straightforward, and the whole process felt well organized. Easy to work with and reliable , I’d be happy to work together again on future shipments.

Resposta da Broadway Auto Transport
Max did good job didn't work out in…
Max did good job didn't work out in small window need to send down payment back

Resposta da Broadway Auto Transport
Max has great customer servince
Max has great customer servince

Resposta da Broadway Auto Transport
Max did a great job helping me ship my…
Max did a great job helping me ship my car.

Resposta da Broadway Auto Transport
0 STARS
I wish I could give this company 0 stars. It was the worst experience of my LIFE. They texted me over and over saying there could transport my vehicle for 550. A rated they came up with. When I responded I was told there would be a reservation fee. I was reluctant and stop responding. I was then told…. They would waive the reservation fee. So… I booked with them. He sent me a contract and I signed. My car was supposed to be picked up on the weekend. NOTHING HAPPENED. I informed the company that Monday delivery would be a prb but I could POSSIBLY make it work since they couldn’t deliver as promised. I was sent another contract with the reservation fee added. I signed it Bcz At this point… just WHATEVER. I spoke with Bruce on Sat pick up day who told me there were no drivers available.
Wellll why did you have me commit to something? I’ll tell you why. Bcz this company over promises and under delivers! I was called
Today and told I could get my car delivered for 850. I told them you can pay the 300.
I signed a contract for 550. It was a huge scam to lock me in a contract and take a reservation fee by quoting a lower
Price with NO intention on finding a driver that would transport for that price. Bruce was rude and yelled at me. Terrible

Resposta da Broadway Auto Transport
Great support help g me resolve the…
Great support help g me resolve the issues

Resposta da Broadway Auto Transport
Adam did an excellent job handling my…
Adam did an excellent job handling my vehicle shipment from start to finish. He was very clear about pricing, timelines, and expectations, which made the whole process stress-free. He stayed in touch throughout the shipment and followed up after delivery to make sure everything went well. My car arrived safely and on time, and I was very satisfied with the service.

Resposta da Broadway Auto Transport
I had my car shipped from California to…
I had my car shipped from California to Florida, and Bruce was incredibly helpful throughout the entire process. I was truly impressed by how he handled all the details—from scheduling the pickup to coordinating everything smoothly.
The whole experience was seamless and completely hassle-free. The shipping went perfectly without any issues, and I couldn’t be more satisfied.
I will definitely use this service again in the future!

Resposta da Broadway Auto Transport
Bruce Kane was so helpful getting my…
Bruce Kane was so helpful getting my car shipped to AZ when other carrier failed.

Resposta da Broadway Auto Transport
Best Service out there
I haven’t had any problems and the service was faster than I thought. These are some hard working people and they worked through everything with me step by step. Best part is they will stick with you until the end.

Resposta da Broadway Auto Transport
It is great to work with Bruce Kane…
It is great to work with Bruce Kane from Broadway Auto Transport. He does his work in perfect way by solving each thing with the customer on time without making to much headache.

Resposta da Broadway Auto Transport
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