Buyer beware! I had a very disappointing experience. I signed a contract for $1,200 and paid a $300 deposit after being told everything was set. After waiting two days for my car to be picked up, I wa... Ver mais
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Leia as opiniões dos outros
Very nice to talk to on the phone. Driver was polite and all business. felt sorry for him it was almost 100 degrees. Delivered on time like he said he would. The person he delivered it to gave him a t... Ver mais
I had my 2017 Ford F250 transported from GA to VA, and it was inoperable, so I was honestly a bit worried about how everything would go. Thankfully, I worked with Mike Brandon, and he made the whole... Ver mais
A empresa respondeu
Adam did an excellent job handling my vehicle shipment from start to finish. He was very clear about pricing, timelines, and expectations, which made the whole process stress-free. He stayed in touch... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Broadway Auto Transport is a top rated car transport management company, located in New York. As we have 10-year experience in the field of vehicle shipping sphere, we can provide a huge range of services like door to door car shipping, Open car transport, Enclosed auto transport, Motorcycle shipping across country, Express car shipping etc.
Informações de contacto
1 Maiden Lane Manhattan, 10038, New York, Estados Unidos da América
- 917 594 55 66
- info@broadwayautotransport.com
- broadwayautotransport.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 42% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Poor customer service
This company along with several others lead you to believe by signing a contract that all is well. The contract means nothing as they all come back for more money. I was told that contract means nothing, and it is used to lure you in.
Good communication! Good people
Payment on time! Good communication! Realible and responsible
good company
Jim is hands down one of the best brokers we work with. As a dispatcher, I appreciate how easy he is to communicate with—always quick to respond and very clear about what’s needed. He’s reliable, organized, and keeps things moving without headaches.
I recently worked with Kevin Smith on a…
I recently worked with Kevin Smith on a transport from Texas to Illinois, moving a 2013 Nissan Sentra. The process was smooth from start to finish—Kevin provided clear details, quick communication, and ensured everything was ready on time. Pickup and delivery went without issues, and the customer was well-prepared thanks to his updates.
I truly appreciate working with Mark…
I truly appreciate working with Mark Collins. From the very beginning, he ensures everything is well-organized and communicates every detail clearly, which makes my job as a dispatcher far less stressful. He consistently demonstrates professionalism, respect, and reliability, qualities that are invaluable in this industry. Working with someone like Mark gives me confidence that each shipment will go smoothly from start to finish.
I recently shipped my 2009 Toyota…
I recently shipped my 2009 Toyota Tacoma Access Cab from Florida to Colorado, and the process went smoothly from start to finish. Communication was clear, the pickup and delivery were on time, and the truck arrived in the same condition it left. Professional service and fair pricing—I’d definitely recommend Kevin Smith and use again.
Working with Max Wayne
Working with Max Wayne has been an outstanding experience. As a dispatcher, communication and reliability are everything - and Max consistently delivers on both. He's responsive, transparent, and always ensures that everything is in order from pickup to delivery.
Driver picked up vehicle on time as per contract.
Driver picked up vehicle on time as promised. Vehicle was transported from Maryland to Texas. Only took 2 days as promised. Vehicle was Picked up Friday evening and was delivered Sunday evening. Delivery was prompt and Price was excellent . I highly recommend Broadway Auto Transport for your vehicle transportation needs and I will definitely use their service again. G Battle
had a great experience with Kevin Smith…
had a great experience with Kevin Smith at Broadway Auto Transport~ Thank you Kevin~~
Great company
Worked with Kevin Smith at Broadway Auto Transport on a 2018 Audi Q5 from Cupertino, CA to Holly Springs, NC. Everything went smoothly-clear communication, accurate info, and prompt payment. Professional and easy to work with. Would gladly work with Kevin again in the future.
I shipped my 2012 Mercedes Benz…
I shipped my 2012 Mercedes Benz Sprinter 3500 170' from California to Washington and had a great experience. The process was smooth, the driver was professional, and my car arrived earlier than expected in perfect condition. Communication was excellent throughout. I’d definitely use this service again and highly recommend it to others.
Kevin Smith
Good review
I was nervous about shipping my car, but Kevin Smith made it so easy. He explained the steps, gave me updates, and my 2015 BMW 535i was delivered from Los Angeles to Michigan exactly as promised. Broadway Auto Transport is now my go-to for shipping vehicles. Thanks, James!
Excellent car shipping experience
I did a good bit of homework looking at various companies until I settled on Broadway Auto Transport. We worked with Mike Brandon and were very pleased. Our vehicle was shipped with zero issues and traveled almost 500 miles. Mike was very patient with me and answered all my questions as I wanted to document every fee and step of the process. They were slightly higher than other bids; however, I had the peace of mind that the quote was the final price and there were no surprise fees that I saw associated with other companies. If we ever buy another auto from across the country, I will certainly use this company and, Mike.
Beware
Beware. I agreed to a price and ship date for moving my car. They kept telling me that they are trying to find a driver. It's now the date that the car is supposed to ship and they are still telling me that or that they have found one, but it is several hundred more dollars then we agreed to. When I told them the date, I made it clear that I needed that date. Now they want more time (several days) or more money. No thanks. I'll be filing a claim with the DOT and declining the deposit charge with my credit card company. Mike I added my name so that everyone knows no to trust the quote you get.
AAA +++ Excellent service at a Fair price.
Charlie D. at Broadway Auto Transport (BAT) delivered on what he said they could do, on time, and with professionalism.
I was in a pinch and time crunch as another company had failed me. BAT jumped right in and found a solution for my transport at a fair price. I would absolutely recommend them, especially working with Charlie. His follow ups and promises were very much appreciated. They worked for me and I was left with a very good experience. Thanks again. Very satisfied customer.
James at Broadway Auto Transport is a…
James at Broadway Auto Transport is a true professional. Every job we’ve done with him has gone off without a hitch. He provides accurate information, stays in touch throughout the route, and makes sure the customer is ready on both ends. We look forward to working with him again in the future.
James is just a great gentleman who…
James is just a great gentleman who explain every single part of the job and it makes sure everything is going well! People like him we need in this kind of of and areas! Thanks James
If you like a bait-and-switch
I was treated to the old bait-and-switch by Broadway Auto Transport. I booked them a month in advance for a cross-country move; they gave me a quote and demanded several-hundred-dollar deposit. Then, just ONE DAY before they were due to pick up my car, they told me there was a “driver shortage” and I was fortunate they could book a truck for $500 more than they’d quoted me. I said no thanks and asked for my deposit back. I never got it. Please stay far away from this dishonest, sleazy company.
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