I usually don't take the time to write out a review but I make an exception because working with Paul Jenkins to arrange transportation for my group in San Antonio was such a pleasure!! Because of the... Ver mais
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Leia as opiniões dos outros
I rented an air conditioned bus for my bachelorette party weekend. Alex was very helpful in the booking process, and David (the driver) was promptly early for pick up. Although the conditions of the b... Ver mais
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Overall experience was great, driver was very accommodating and always on time. My group had a wonderful trip! I will note that there wasn’t a aux cord so bring a speaker! We utilized the microphone a... Ver mais
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We had the absolute best experience with this company. From beginning to end, the communication from the team was wonderful. I always had someone that I could reach out to and ask questions and I was... Ver mais
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Informações sobre a empresa
Escrito pela empresa
At Broadway Bus Lines, we provide top-quality charter bus rentals that prioritize comfort, safety, and affordability. Whether you are searching for a charter bus rental near me for a corporate event, school trip, wedding, or group excursion, we have the perfect transportation solution. Our fleet includes charter bus rentals, minibus rentals, sprinter vans rental, and school bus rental, ensuring reliable service for both local and long-distance travel.
Informações de contacto
20561 NE 32nd Ct, 98074, Sammamish, Estados Unidos da América
- 8787897860
- info@broadwaybuslines.com
- broadwaybuslines.com
4,6
Excelente
73 opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Excellent customer service
Great follow through by your representatives with constant updates. Buses showed up on time and drivers were very cordial. Would definitely use Broadway Bus again.
13 de junho de 2026
Opinião espontânea
Resposta da Broadway Bus Llc
Thank you - On time always!
Broadway Bus Rental - The Wedding Bus!
We rented our bus through Broadway and the experience was outstanding. We rented the bus to transport to transport our guests to our son's wedding venue an hour away from hotels. Not an easy destination to get to and the experience was perfect.
From our first contact with them to schedule to the last guest off the bus it was outstanding.
We are very grateful.
6 de junho de 2026
Opinião espontânea
Resposta da Broadway Bus Llc
Thank you so much for the wonderful review Jessica!
We’re honored to have been part of your son’s wedding day and are thrilled everything went smoothly from start to finish.
We truly appreciate your trust in Broadway Bus and wish your family all the best. – Mandy
Resposta da Broadway Bus Llc
Thanks Melissa!
Joe was amazing!!!
Joe was amazing! He was on time, had recommendations for us, and just made sure we had a great time! It was such a laid back and relaxed process. Highly recommend!
29 de maio de 2026
Opinião espontânea
Resposta da Broadway Bus Llc
Thank you so much for your wonderful review Megan!
We're delighted to hear that Joe made your trip such a memorable experience. Providing punctual, friendly, and helpful service is exactly what we strive for, and we're glad Joe's recommendations and professionalism helped make your journey enjoyable and stress-free.
As a thank-you, please enjoy $100 off your next booking with coupon code Broadway100.
Thank you for choosing Broadway Bus Lines!
Sunday Trip School Bus
I would like to Thank our Driver Andrew and the Broadway Bus Company for amazing experience. Professional! Accommodating! Punctual! Will recommend the service to all my friends. Thank you again!
31 de maio de 2026
Opinião espontânea
Resposta da Broadway Bus Llc
Thanks Mikhail -
Professionalism, punctuality, and exceptional customer service are what we strive for, and we're delighted that Andrew helped make your trip a success. Your kind words and recommendation mean a lot to us.
As a token of our appreciation, we’d love to offer you a $100 discount on your next booking with coupon code Broadway100.
Thank you again for choosing Broadway Bus Lines. We look forward to serving you and your friends on future trips!
Great people & great customer service
Great people & great customer service. Very accommodating.
15 de maio de 2026
Opinião espontânea
Resposta da Broadway Bus Llc
Thank you so much for the kind words Giulia! It was great serving your group on the trip to Bridgeport, CT, and we’re glad to hear you had a great experience with our team and customer service.
We truly appreciate your support and would be happy to assist you again in the future. Feel free to use coupon code BROADWAY100 for your next booking. Thank you for choosing Broadway Bus!
Everything ran smoothly
Everything ran smoothly. Communication was perfect.
11 de maio de 2026
Opinião espontânea
Resposta da Broadway Bus Llc
Thank Caren - It was an honour working with your group.
Feel free to use coupon code BROADWAY100 for your next booking. Thank you for choosing Broadway Bus!
Driver was 30 minutes late and did not…
Driver was 30 minutes late and did not communicate. I had do damage control immediately before my wedding and it stressed me out. Also the driver turned away 3 of my guests dispute there being room. They ended up missing my wedding.I would not use this service again.
11 de maio de 2026
Resposta da Broadway Bus Llc
Hey Nora, We sincerely apologize for the delay and lack of communication on such an important day.
At the moment, it appears our dispatch team was not properly informed about the situation, and we are currently reviewing this internally with our operations team to understand what happened and prevent this from happening again.
As a gesture of goodwill, we would like to offer you a $100 credit toward a future booking. Again, we truly apologize for the experience.
The preview pictures that i received…
The preview pictures that i received didn't match the van that showed up. The driver was friendly and efficient and the trip went seamlessly, however, i feel like the van itself didn't meet the requirements.
9 de maio de 2026
Opinião espontânea
Resposta da Broadway Bus Llc
Thank you for your feedback. We’re glad to hear that your driver was friendly and efficient and that the trip itself went smoothly.
We do want to clarify that the preview photos shared are for reference purposes only, as vehicle assignments are finalized based on day-of availability and operations. That said, all of our vans are maintained to similar standards and include the standard amenities expected for the service booked.
We truly appreciate your understanding and, as a gesture of goodwill, we’d like to offer you a $200 coupon toward your next booking. We have emailed the coupon code to you directly and would be happy to assist you again in the future.
The driver we had was amazing
The driver we had was amazing. She took great care of us as we went from stop to stop.
2 de maio de 2026
Opinião espontânea
Resposta da Broadway Bus Llc
Thank you for the wonderful feedback James!
We appreciate you riding with Broadway Bus! Don’t forget to use coupon code BROADWAY100 on your next trip.
Broadway Bus provided wonderful transportation for our wedding
From the start the folks at Broadway Bus were helpful, courteous and experienced. They helped us choose the right service for our wedding and accommodated us when we needed to change something.
On the day of, our driver showed up early and stayed late and made sure all of our guests made it back to the hotel. Great service!
25 de abril de 2026
Opinião espontânea
Resposta da Broadway Bus Llc
Hey Edward,
Thank you so much for your kind words! We’re so glad we could be part of your special day and help make everything go smoothly. We’ll be sure to share your feedback with our team and driver as well.
We truly appreciate your support and look forward to serving you again in the future. As a thank-you, feel free to use coupon code Broadway100 on your next booking!
Great Experience
Driver was on time and very respectful, even with a coach full of kids! Everything went very smoothly.
7 de maio de 2026
Opinião espontânea
Resposta da Broadway Bus Llc
Hey Ian - It was great working with your group.
Our drivers take great pride in their punctuality and professionalism, and it's especially rewarding to know that was reflected when travelling with a coachful of youngsters — that takes real patience and skill! We'll be sure to pass your kind words along.
We hope to welcome you on board again soon! 😊
Broadway Bus was quick and easy to work…
Broadway Bus was quick and easy to work with. They offered a variety of options that met my conference's transportation needs. The buses were luxurious, the drivers were friendly and personable, and the staff was responsive in helping my team find the right solution.
23 de abril de 2026
Opinião espontânea
Resposta da Broadway Bus Llc
Hey Shawn, Thank you for the kind words! We're glad we could make your conference transportation stress-free. It was a pleasure working with your team, and we hope to see you again soon!
Best Company in the business
Best Company in the business. They made our experience and clients experience top notch. Definitely recommend. Thank you guys again.
23 de abril de 2026
Opinião espontânea
Resposta da Broadway Bus Llc
Wow, thank you so much Julian— that truly means the world to us! Making sure both you and your clients had a top-notch experience is exactly what we strive for every single day.
We appreciate the recommendation more than you know. Looking forward to working with you again!
The planning process was seamless
The planning process was seamless, and they communicated with me the entire way. The bus was very nice looking and clean. The driver had a great personality.
14 de abril de 2026
Opinião espontânea
Resposta da Broadway Bus Llc
Thank you so much for sharing this Bettina—we really appreciate it! I’m glad the planning process felt smooth and that our team kept you updated along the way. It’s great to hear you liked the bus and that your driver helped make the trip even more enjoyable.
We’d love to work with you again in the future! As a small thank-you, you can use code Broadway100 on your next booking for a discount.
Customer Service was very good
Customer Service was very good, I always got a response back quick every time I had a question. When there was a confusion, everything got worked out and very apologetic for the issue. I would definitely book again and will recommend to anyone who needs bussing.
9 de abril de 2026
Opinião espontânea
Resposta da Broadway Bus Llc
Thank you so much for your kind words Alexis! We truly appreciate you taking the time to share your experience with us. It means a lot to hear that our team was responsive and able to quickly address your questions Providing reliable service and clear communication is always our priority.
As a token of our appreciation, please feel free to use the coupon code Broadway100 on your next booking to enjoy a discount.
Thank you again for choosing Broadway Bus—we can’t wait to serve you again!
Our trip was canceled LESS THAN 24…
Our trip was canceled LESS THAN 24 hours before with no real solution completely shrugging us off with no other opinions absolutely unacceptable. After reviewing about our experience we were asked to remove the review which is very fishy. This whole company is very scam like.
25 de abril de 2026
Opinião espontânea
Resposta da Broadway Bus Llc
We sincerely apologize for the experience and completely understand your frustration Isabella. Our driver fell ill unexpectedly less than 24 hours before your trip, and we made every effort to find an alternative option for you.
Unfortunately, given the short notice, we were unable to secure a replacement in time. We know this fell far short of the standard you deserve, and we are truly sorry for the inconvenience this caused. We hope to have the opportunity to make it right for you in the future.
We loved our experience with BBL!
We loved our experience with Broadway Bus Lines!
Our driver, Danny, was kind and communicative, and we felt safe and taken care of the entire trip. We had a large group of travelers, and Danny made sure we were all accounted for and ready to go throughout the trip.
We will definitely be using their services again in the future.
12 de abril de 2026
Opinião espontânea
Resposta da Broadway Bus Llc
Thank you so much for the wonderful review Julie! We know how much goes into planning an event, so we always aim to be one less thing to worry about. We're thrilled to hear our communication, punctuality, and team hit the mark. We'll pass your kind words on to the driver! We hope to work with you again at your next event. 🙌
Resposta da Broadway Bus Llc
Thank you Julianna!
Our trip was canceled LESS THAN 24…
Our trip was canceled LESS THAN 24 hours before with no real solution completely shrugging us off with no other opinions absolutely unacceptable.
25 de abril de 2026
Opinião espontânea
Resposta da Broadway Bus Llc
We sincerely apologize for the experience and completely understand your frustration Payton. Our driver fell ill unexpectedly less than 24 hours before your trip, and we made every effort to find an alternative option for you.
Unfortunately, given the short notice, we were unable to secure a replacement in time. We know this fell far short of the standard you deserve, and we are truly sorry for the inconvenience this caused. We hope to have the opportunity to make it right for you in the future.
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