Brown and Ginger Opiniões 

175
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered two gorgeous glass mirrors with a green glass border to go over our ‘his & hers’ sinks in our new bathroom. Unfortunately, one of the mirrors was damaged in transit and I contacted Brow... Ver mais

Classificada 5 em 5 estrelas

Absolutely delighted with my purchases frim brown&ginger. Ordered a standard lamp which i could not find in england they got it for me then my beautiful scilian lady vase .gorgeous and last but not le... Ver mais

Classificada 5 em 5 estrelas

I just wanted to say how impressed I was with the service of Brown and Ginger when recently purchasing a desk ! Jo and Freya gave amazing customer service when we were asking them to video the desk a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A great business and so pleased with my order! There was a slight issue with the product (caused by manufacturer) but Josephine went out of her way to help and make sure I was happy with my item. Such... Ver mais

Informações sobre a empresa

  1. Loja de artigos domésticos
  2. Loja de velas
  3. Loja de móveis
  4. Loja de lembranças
  5. Fornecedor de abajures
  6. Loja de Iluminação

Escrito pela empresa

If you're looking for dopamine inducing home accessories, furniture, lighting, mirrors and textiles that you won't find on the high street, you've come to the right place! Bring joyful colour and style into your home, with friendly customer service and speedy dispatch on all in stock items. Brown and Ginger is a female-owned, independent small business based in rural Shrewsbury, Shropshire.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

175 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(175)

46 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I purchased a light shade from here and…

I purchased a light shade from here and not only was it the most competitively priced but the quality was excellent. It arrived in good time too without a fault so I recommend this company and may return in the future should I need anything homeware related.

3 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Superb customer service and high quality goods

I recently made my first order with Brown and Ginger and ordered some mini Christmas tree ornaments just before Christmas on next day delivery. They came extremely quickly and were delivered well packaged and were so much nicer than expected so I ordered more. Being so close to Christmas this time I didn’t bother with next day delivery as I didn’t think they would come in time. However this lovely company upgraded my delivery and rushed my order to me so they came in time for Christmas.
I am so impressed with both the quality of my order, the delivery and customer service. I sent the company an email to thank them and got a lovely response. I highly recommend Brown and Ginger they are an example that bigger companies would benefit from following.

20 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

So Happy!

Ordered a very large gnome for my daughter for Christmas. Was a bit worried about something this fragile traveling through the delivery process - but OMG was most well packaged item I had ever received - took quite a while to undo all those boxes and tape! The gnome is perfect. So happy 😊

8 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Tennnn outaaaa tennnnnnn

Stunning pieces of art work. Packaged so well and safe. Was worried some items would come but broken. They're wonderfully fast with delivery and the prices are really good compared to other small business. I would totally recommend and I cannot wait to purchase more from Brown and Ginger.

28 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing company

Amazing company! The most gorgeous items for your house, and the best service you could hope for which restores your faith in shopping online. Super fast delivery, great communication from order to delivery, personal and friendly ladies doing an amazing job, always great to support smaller business owners x

28 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Can't fault the service

Can't fault the service. It's actually so refreshing to have a company be so personable and reasonable - hate to say it, but it's becoming quite rare.

Sadly, my beautiful item arrived damaged, however I was quickly offered several reasonable options for replacement or a refund. Apart from the. Minor damage, the item is so cool, so looking forward to the replacement.

There's lots of lovely and quirky other items on their website too, so I'll definitely be back to shop again!

Thank you Jo for being so helpful.

15 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

AMAZING CUSTOMER SERVICE

This is the first time I have purchased from Brown & Ginger and it won't be the last.
I ordered a plant pot and climbing elephant as a present for a friend. On opening the plant pot I noticed a fault on the glaze so emailed the company. Jo replied back almost immediately, sent out a replacement and paid my return postage on the faulty one.
Such a personal, friendly service.
I love the items and sure my friend will love them too.
Thank you Jo 😊

14 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Introduced by a Friend only 5 days…

Introduced by a Friend only 5 days ago...i am now a Groupie 🤣 along with my 17yr old Daughter!
I am the very proud and Happy owner of 'The Sloth" table
It arrived so well packaged..Truly is Great Quality and I'm Smiling while looking at him 😉
Thankyou

8 de março de 2022
Opinião espontânea
logótipo da Brown and Ginger

Resposta da Brown and Ginger

Hi Claire,

Thank you ever so much for taking time out of your day to leave us a review - I'm over the moon to hear how happy you are with your sloth side table - he's a cutie alright! 😀

Thanks again, it's always a pleasure hearing how our products are making people smile!

Best wishes,
Jo

Classificada 5 em 5 estrelas

It was easy to place my order and was…

It was easy to place my order and was received ahead of the anticipated date. I needed to reschedule the delivery as wasn’t at home when the due date was confirmed and arrived on time as requested.
The purchase itself (small pineapple lamp) was packaged well and now looks perfect in our home.

8 de março de 2022
Opinião espontânea
logótipo da Brown and Ginger

Resposta da Brown and Ginger

Thanks for your lovely review Kate, I'm delighted you're happy with your pineapple lamp and that we were able to get it to you earlier than we thought we would be able to 😀

Kind regards,
Jo

Classificada 5 em 5 estrelas

Heavens!

Heavens, there's good service and there's AMAZING service!

Just 19 hours after placing my order, a very large box containing a beautifully wrapped flamingo (resin not real), was delivered by courier.

Did I ask for next day delivery? No, I did not. Not only was this their standard delivery option - but it was free!

The fabulous service and delightful comms from Jo at Brown & Ginger means that this my first purchase, will most certainly not be my last - thank you so, so much Jo.

23 de fevereiro de 2022
Opinião espontânea
logótipo da Brown and Ginger

Resposta da Brown and Ginger

Oh Jan, your review put a huge smile on my face!! Thank you ever so much!

I do my absolute best to delight every single customer and I'm so very pleased you were so happy with my service and that the flamingo has gone to a lovely new home! 🦩

Warm wishes,
Jo

Classificada 5 em 5 estrelas

Incredible service

Jo went over and above to ensure that I was happy.

Customer service like this is suepr rare.

One faulty product (not their fault as they don't manufacture them), was sorted with a replacement sent ASAP, with fresh batteries and the most pleasant email exchange ever.

Cannot recommend Brown & Ginger highliy enough.

14 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Oh my goodness how refreshing to find a…

Oh my goodness how refreshing to find a company online that feels like you have popped into a lovely shop on the high street and been served by the most delightful and helpful staff! I would love to give more stars if that were possible. I am a true fan - Brown and Ginger are wonderful!

1 de fevereiro de 2022
Opinião espontânea
logótipo da Brown and Ginger

Resposta da Brown and Ginger

Thank you ever so much for your wonderful review Clare, it means the absolute world to me, especially that is exactly how I try to run my business!

It was a delight to get your order packed up and chat to you over email :-)

Best wishes,
Jo

Classificada 5 em 5 estrelas

Amazing Customer Service!

Stumbled across this site following a very specific Google search- delighted I did! I ordered a gift, which my friend already owns. As it's such a beautiful and good quality product, I'm keeping it for myself. Jo quickly changed the shipping address and offered to help me to choose a new gift! She has been a pleasure to deal with. Thoroughly recommend!

19 de janeiro de 2022
Opinião espontânea
logótipo da Brown and Ginger

Resposta da Brown and Ginger

Thanks for your lovely review Lisa, it was a delight to talk to you and I'm so glad the item found a lovely home with you!

Warm wishes,
Jo

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