I ordered two gorgeous glass mirrors with a green glass border to go over our ‘his & hers’ sinks in our new bathroom. Unfortunately, one of the mirrors was damaged in transit and I contacted Brow... Ver mais
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Leia as opiniões dos outros
Absolutely delighted with my purchases frim brown&ginger. Ordered a standard lamp which i could not find in england they got it for me then my beautiful scilian lady vase .gorgeous and last but not le... Ver mais
I just wanted to say how impressed I was with the service of Brown and Ginger when recently purchasing a desk ! Jo and Freya gave amazing customer service when we were asking them to video the desk a... Ver mais
A empresa respondeu
A great business and so pleased with my order! There was a slight issue with the product (caused by manufacturer) but Josephine went out of her way to help and make sure I was happy with my item. Such... Ver mais
Informações sobre a empresa
- Loja de artigos domésticos
- Loja de velas
- Loja de móveis
- Loja de lembranças
- Fornecedor de abajures
- Loja de Iluminação
Escrito pela empresa
If you're looking for dopamine inducing home accessories, furniture, lighting, mirrors and textiles that you won't find on the high street, you've come to the right place! Bring joyful colour and style into your home, with friendly customer service and speedy dispatch on all in stock items. Brown and Ginger is a female-owned, independent small business based in rural Shrewsbury, Shropshire.
Informações de contacto
11 Centurion Park South, SY1 4EH, Shrewsbury, Reino Unido
- sales@brownandginger.com
- brownandginger.com
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I’ve had the absolute best customer…
I’ve had the absolute best customer service from this company. The item I received was great quality, but for no fault of anyone, there was an issue with it. The advisor, Jo, was so helpful and friendly and prompt in their response, giving me options of how to rectify. Companies could learn from this! Will definitely be returning to this shop.
I got told about Brown and Ginger by my…
I got told about Brown and Ginger by my colleague. I was so impressed by the products they had, they're fantastic, the customer service and the time they took to deliver my order were also fantastic. Will be recommending to all of my family and friends.
Astronaut chimps …
The costumer service I received from Brown and Ginger has been outstanding
Very friendly and extremely helpful
My orders were delivered in super quick time and we’ll packaged
Fantastic Service
I found this website by chance and they had the large wall mirror that I was looking for. I went with this website because of the free delivery to Scotland and I have to say the customer service was second to none. All my items, including the mirror, were delivered really quickly within a couple of days of ordering and everything was exactly as pictured on the website. I have since made a second purchase with this website and I wouldn't hesitate to recommend them.
My first order from Brown and Ginger
I ordered a beautiful gold, octopus candle holder as a gift, and I have to say, it is beautiful and I'm tempted to keep it for myself!
The whole ordering, communication and delivery could not have been any better. Brown and Ginger are a treasure trove of loveliness, and I look forward to supporting them more in the future. 🙂
Found by chance and had exactly what I…
Found by chance and had exactly what I was looking for at a great price too. Really impressed at the free delivery over £20…
Communication and delivery updates were first class.
Item arrived super quick, well packaged and just as described - highly recommend!
B+G has faultless service
Can not fault their service at all! I placed my order for a gift and the stock wasn't available at the time however Jo was amazing at communicating the progress, sourced the item and posted out immediately. Recieved this delicate product in perfect condition - my gf is going to love it. Thanks again Brown and Ginger I'll be back for the rest fo the set soon
What a pleasure to do business with
What a pleasure to do business with. Spotted some goodies, ordered and all arrived within 24 hours. Simple, clean transaction - faultless. Particularly liked the fact they stocked 1 item which is being sold elsewhere as a pair. As I only wanted 1, it has saved me money too.
Good job guys, keep it up.
Amazing service, thank you!
Aside from the fantastic products Brown and Ginger offer (I could spend a FORTUNE!!) their customer service really does go above and beyond. Its so refreshing to find a company who genuinely values their customers and I can't thank them enough for such a fantastic service!!
A big Thankyou to Jo for the excellent…
A big Thankyou to Jo for the excellent customer service. Absolutely love my Pinocchio shelf sitter. Would not hesitate to recommend this seller.
Super friendly and fantastic customer…
Super friendly and fantastic customer service and communication. Absolutely love the item I purchased and it arrived the next day and was really well packaged. I wouldn't hesitate to recommend - I'm sure I will be buying again as they have such a fantastic range!
Found this site when I put a search in…
Found this site when I put a search in google and so glad I did. I made my order and by the next day it was on my doorstep! Love my purchase and didn’t realise it was a small business id ordered from so im absolutely over the moon about that now. Lovely e-mail, friendly and some fab stuff on the site. Would I recommend, absolutely yes
Pinocchio shelf sitter
I pre ordered an item and didn't come when stated ( reason suez canal boat that got blocked and covid ) I was kept up to date with my goods, communication was fantastic and I would defiantly be very happy to shop again with them as the things they have are different I got the Pinocchio shelf sitter and he was well worth the wait so classy he's just stunning
A BIG Thankyou Brown and Ginger
Defect item by manufacturer, but amazing business with incredible customer service - I highly recommend this company!
The lamp I ordered arrived with a defect, but I contacted the shop and within a day or two I had a new one on the way and the damaged one returned.
Jo was a pleasure to deal with and made the whole experience extremely easy and hassle free. I will definitely be looking to support this business and buying more items from them again soon. Highly recommend.
Excellent and friendly
I’ve recently purchased from Brown and Ginger beautiful products. Dealing with Jo has been a delight. Very approachable and friendly service, highly recommend it. I will certainly buy from here again. Support local and small businesses.
So highly recommend Brown & Ginger
Genuinely cannot recommend Brown and Ginger highly enough! I stumbled across this site when searching for what i wanted, not only were they at least £10 cheaper than every other site, free postage, arrived within 2 days and packed so well, there wasn’t a chance of it arriving damaged. Also got an email offering 10% off next purchase. So happy with my purchase! Thanks so much!
Great customer service
Issues with unexpected delays in delivery. Jo was quick to resolve the matter for me, I really feel she went above and beyond to sort this out. I received a very proactive and personal service.
Excellent
Great little company. Good communication & love our new lamp.
Outstanding customer service .. beautiful lamp
I ordered a bashful monkey lamp some months ago; it was despatched promptly despite lock down. It is a beautiful lamp. Whilst I was dusting him recently I noticed a slightly sharp point. I contacted Brown and Ginger who responded immediately. My lamp was replaced and a courier despatched to collect the original. The service was outstanding, nothing was too much trouble. I cannot speak highly enough of the excellent personal service that I received. Thank you!
Excellent Products and Customer Service
I ordered a monkey lamp, a filament globe bulb and a candle holder as part of a conservatory ‘refresh’. The items were all as described, well packaged and delivered in time, and the comms were great.
I would recommend Brown & Ginger without hesitation and will definitely be shopping from them again - their website is fantastic; full of quirky little treasures!
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