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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fabulous service. Easy contact. Incredibly detailed survey with photos. Things which are not noticed by the naked eye when doing house viewing. Good to have links elsewhere (backed safe services) to g... Ver mais

Classificada 5 em 5 estrelas

The BTB team have been excellent. Any communication with them has been answered quickly and efficiently. The survey was comprehensive and well written. Photos told a story, thanks to you all.

Classificada 5 em 5 estrelas

Fantastic service - quick and efficient Within 10 minutes they had contacted my estate agent and agreed a date to do the survey. Survey report came back equally as quick and was incredibly de... Ver mais

Classificada 5 em 5 estrelas

We had a level 3 survey undertaken for a 200 year old semi detached property in Kirk Ireton, which was worth its weight in gold, as it identified over £40k of work that needed urgent attention. The... Ver mais

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Escrito pela empresa

BTB Surveyors is a reputable and professional chartered surveying company offering services nationwide to meet the needs of clients. We specialise in providing RICS Home Surveys at Level 2 and 3, offering comprehensive property assessments that empower clients with the knowledge they need to make informed decisions about their properties.


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4,9

Excelente

TrustScore: 5 em 5

115 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Friendly service

Friendly service, plenty of availability for appointments and report was thorough and sent within a week of inspection. Thank you!

26 de novembro de 2024
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Resposta da BTB Surveyors

Thank you for the lovely review. Warm regards from BTB Surveyors

Classificada 5 em 5 estrelas

An efficient and cost effective service.

BTB provided me with a fast, efficient, and cost effective service.

They were able to survey my new property within five days and provide me with a comprehensive 95 page report a few days later.

All this at a very acceptable price.

I am happy to recommend them.

3 de dezembro de 2024
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Resposta da BTB Surveyors

Thank you for the great review and recommendation! Warm regards BTB Surveyors

Classificada 5 em 5 estrelas

Reasonable price and very good service

Marissa was very supportive and informative as I was deciding which surveyor to go with and the final report by the surveyor was very thorough - I almost didn't want to know all this.
Their pricing is also very competitive.

18 de novembro de 2024
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Resposta da BTB Surveyors

Thank you for fab review and we have passed your comments on to Marisa. Warm regards from all at BTB

Classificada 5 em 5 estrelas

We needed a survey done quickly on a…

We needed a survey done quickly on a property and BTB were extremely helpful in providing the service. It was booked quickly and the surveyor did a brilliant job, the report was in depth and completed very quickly we didn’t expect to have it back as soon as we did. I would recommend them to anyone and will be using their services should the need arise in the future. Thanks to BTB and their team for your help and quality of service.

14 de novembro de 2024
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Resposta da BTB Surveyors

We really appreciate your positive feedback, thank you. Many thanks from the BTB team

Classificada 5 em 5 estrelas

Great service

Great service. Did a thorough job and saved me a lot of money as I didn't purchase the property due to a lot wrong with it.highly recommend.

7 de novembro de 2024
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Resposta da BTB Surveyors

Many thanks for the positive feedback and recommendation. Warm regards from BTB Surveyors

Classificada 5 em 5 estrelas

This my second survey with BTB and I am…

This my second survey with BTB and I am very satisfied. Speedy service, very responsive and extremely helpful. I would definitely recommend.

8 de novembro de 2024
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Resposta da BTB Surveyors

Many thanks for the positive feedback. Warmest regards from all at BTB Surveyors

Classificada 5 em 5 estrelas

Excellent service from the company

Excellent service from the company. Easily contactable and hassle free. The Level 3 survey conducted by Mike was very detailed and thorough and highlighted several important issues for us as first time buyers. He was even available to contact afterwards when we had further questions. I would definitely recommend.

5 de setembro de 2024
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Resposta da BTB Surveyors

Thank you for the positive feedback! Warm regards from all at BTB Surveyors

Classificada 5 em 5 estrelas

Highly recommend!

We initially spoke with Marisa who coordinated our level 3 survey, who was very helpful and clearly outlined what would be covered in each level of survey - this was especially helpful as we are first-time buyers and not familiar with the process.
It only took one week from inquiry to the surveyor visiting the property. From then, the report was ready within 7 business days, which was clearly outlined from the beginning. The report was detailed and had been conducted thoroughly. Many thanks BTB Surveyors!

27 de setembro de 2024
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Resposta da BTB Surveyors

Many thanks for the positive feedback! Warm regards from all at BTB Surveyors

Classificada 5 em 5 estrelas

Exceptional Service and Expertise from BTB Surveyors

I can’t recommend BTB Surveyors highly enough! After completing two Level 3 Building Surveys in quick succession, I was impressed by the exceptional customer service from Marisa, the Office Manager, and Michael Booth, the Surveyor. The reports were thorough and detailed, featuring urgency ratings, expert advice on how to address any identified defects, photos, and estimated costs for necessary work.

Michael took the time to personally call me after his inspection, providing an overview of the issues he discovered, which gave me valuable insight before receiving the full report. Thanks to their guidance, I avoided the costly mistake of purchasing a property that required £40k in structural repairs. As a first-time buyer, the support from BTB Surveyors has been invaluable. The Level 3 Building Survey is worth every penny, and I strongly recommend it to anyone considering buying a house. Thank you, Marisa and Michael!

24 de setembro de 2024
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Resposta da BTB Surveyors

Thank you for such positive feedback. We have passed on your comments to Marisa and Michael. Warm regards from the BTB team

Classificada 5 em 5 estrelas

200 year old Stone Build in Kirk Ireton

We had a level 3 survey undertaken for a 200 year old semi detached property in Kirk Ireton, which was worth its weight in gold, as it identified over £40k of work that needed urgent attention.
The report was delivered with photos, written in plain English, RAG rating by each area and as it was a Level 3 provided estimated costing where required.
Marisa was very helpful on the phone and answered quickly and efficiently.
The portal was easy to use and the report arrived when stated.

16 de agosto de 2024
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Resposta da BTB Surveyors

Many thanks for the positive feedback. Really pleased to hear you found our report so informative and helpful. We wish you all the best for the future. Warm regards from all at BTB

Classificada 5 em 5 estrelas

Excellent service

Excellent service, surveyors survey report very detail and clear to understand.

30 de agosto de 2024
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Resposta da BTB Surveyors

Thank you for the positive feedback! Wishing you all the best for a happy future in your new home from all at BTB Surveyors.

Classificada 5 em 5 estrelas

Great customer support.

When I started searching the surveyors, BTB was not the cheapest but I went with average reviews. And I am happy to select them for property survey.
1. Good customer support, my queries concerns handled on time.
2. Detailed survey

22 de julho de 2024
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Resposta da BTB Surveyors

Many thanks for the positive feedback! Warm regards from the BTB Team

Classificada 5 em 5 estrelas

Very professional

Easy to book. Comprehensive report. Excellent follow up. Reasonable cost.

30 de julho de 2024
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Resposta da BTB Surveyors

We really appreciate the positive feedback! Warm regards from all at BTB

Classificada 1 em 5 estrelas

Do not use this company

The transaction was not easy as they could not allow me to pay, so had to do it through the bank, they turned up when they said, but after they had done half a survey they dropped the keys off to the agents and said it was full of damp, they never checked the drains and when asked to check the wall that was leaning they said it was not dangerous, I checked for damp myself and could not find anywhere near the levels they supposed to have found so had a damp survey done at there advice and no damp was found.
I did not have a good experience with this company and would not recommend or use them again, when I told them my thoughts they basically said I was wrong, very poor customer service and not very helpful, they make sure you pay them first.

17 de maio de 2024
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Resposta da BTB Surveyors

Many thanks for your review, and apologies that you feel unhappy with our services. You had informed us of your difficulties with using your Survey Booker account when trying to make payment on May 10th and to help with this situation, the bank details were emailed over and you were advised that you would also receive an invoice with card payment options on. We don't ask for any clients to make payment upfront before the survey. We always advise clients that as long as we have signed terms, the survey will go ahead and then payment needs to be received before the report is issued. After the survey and the phone call from the surveyor, you emailed on June 3rd explaining your disappointment with your report, which we were very disappointed to hear. After a meeting with the surveyor regarding your concerns, we emailed a response on June 5th. The issue with the wall was identified in the report as it had considerable movement and rebuilding would be required and costs were provided. The moisture meters our surveyors use, use both the two-pin mode and also the search mode which provides readings up to 25mm beneath the surface of materials. The readings were photographed and included in your report. Whenever higher than recommended levels of moisture are found in a property, we always recommend having a damp survey for further investigation. In our email dated June 5th, example photographs were included and an explanation so you could see the difference between readings found using different methods. With the drains, as the surveyor was unable to lift the cover to inspect the chamber, no comment could be made on any aspect of the below ground drainage system. As set out in our terms, signed May 10th, where possible, manhole covers will be lifted, if not inspected then this will be identified in the report. We didn't tell you your thoughts were wrong, but tried our best to explain everything in a simplified way so you could understand and asked if you require any further clarification or information then to please get in touch. Unfortunately we heard nothing further from you and therefore thought our answers had satisfied your concerns. We always try our best to make the whole survey process as easy and stress free as possible and can only apologise with the poor level of service you feel you have received.

Classificada 5 em 5 estrelas

Professional experience

Good communication, professional service with a comprehensive survey report.
Arrived on time and completed the survey quickly and efficiently.
Hard to find fault with this company, recommended.

16 de agosto de 2024
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Resposta da BTB Surveyors

Wow, thank you for such a positive review! All the best from all of us at BTB Surveyors

Classificada 5 em 5 estrelas

BTB Surveyor was fantastic

BTB Surveyor was fantastic! Professional, & thorough. Their detailed report and clear communication gave us complete confidence in the process. Highly recommended!"

14 de agosto de 2024
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Resposta da BTB Surveyors

Thank you for the excellent feedback. We are delighted to hear that you found us professional and thorough and that you recommend us! Warm regards form the BTB Team

Classificada 5 em 5 estrelas

BTB Surveyors - 2 excellent reports

Used BTB twice in a short time to survey 2 houses. The first - a Level 3 survey at 77 pages long and thoroughly detailed - saved me from making a potentially disastrous purchase. The second, a level 2 survey but still at 69 pages - was also very thorough.
Marisa, the office manager was fabulous. Friendly, efficient and online to deal with queries at all times of the day and night, including weekends, although I did not expect any response out of office hours!
Not cheap but worth the money!
Recommended.

8 de agosto de 2024
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Resposta da BTB Surveyors

Such positive feedback, thank you! We shall pass your comments on to Marisa. Wishing you all the best for the future in your new home from all at BTB.

Classificada 5 em 5 estrelas

If you need a survey, choose here!!

Marisa was so quick at replying, answered any questions we had and was just perfect in the organisation. The full structural survey report was so detailed and Michael was great in telling us everything we needed to know. We really can’t thank everyone enough!

17 de julho de 2024
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Resposta da BTB Surveyors

Thank you for your positive feedback. It's great to know we are delivering a five star service. Wishing you all the best in your new home, warmest regards from all the BTB Team.

Classificada 5 em 5 estrelas

I am so impressed with the service I…

I am so impressed with the service I received. The surveyor's report was very detailed and informative. The service both before and after the report was exceptional - I had lots of follow-up questions that typically would be outside the remit of a survey. However, in all these cases, Marisa was super accomodating and responsive.

24 de abril de 2024
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Resposta da BTB Surveyors

We really appreciate your positive feedback and will be sure to pass these comments on to Marisa. Wishing you all the best in your new home! Warm regards from the BTB team

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