Budgy Smuggler Australia Opiniões 

1165
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Budgy Smuggler is a great company and designs are so much fun! Their online order deliver timely and economically to the US. Once I left my sunglasses in an Australian store and they found them and ma... Ver mais

Classificada 5 em 5 estrelas

6 Rules Of BudgySmuggling 1. Commit yourself to budgysmuggling 2. Imagine your ideal pair/s 3. Finish discarding knee curtains 4 Tidy by new prints, not by rotation order 5. Place the rig... Ver mais

Classificada 1 em 5 estrelas

In dealing with Dani and due to the timeframe restriction we were unable to order in time for our trip. The time delay between messages to Dani, then from her to to the designer, back to Dani and then... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My request for just a single pair of custom budgies was handled very professionally. Designs came back exactly as I had requested.... only better! I then received progress updates so was never lef... Ver mais

Informações sobre a empresa

  1. Loja de fatos de banho
  2. Fabricante de roupas e tecidos
  3. Loja de roupas desportivas
  4. Loja de roupa interior

Escrito pela empresa

Budgy Smuggler. Australian For Swimwear. On a mission to free the thighs of the worlds.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 12% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(1165)

16 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

SAV minable !

SAV minable !! une couture qui s'en va après quelque utilisation
ils ne veulent rien entendre, même pas un geste commerciale. À 45 euros le maillot c'est pas de la bonne qualité

13 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

No communication

No communication
Very poor to little communication.
Had to chase multiple times, no reply.
Got to a point where a friend had to contact them on my behalf
Even after submitting on custom order we had to chase.
With the poor service and high prices we will not be buying
INV-005597

12 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Not an easy process

In dealing with Dani and due to the timeframe restriction we were unable to order in time for our trip. The time delay between messages to Dani, then from her to to the designer, back to Dani and then back to us over 10-11 days has been the reason for this. We were trying to go with a trusted Australian brand however this has not been possible which is most disappointing, frustrating and a waste of time.

22 de julho de 2026
Opinião espontânea
logótipo da Budgy Smuggler Australia

Resposta da Budgy Smuggler Australia

G'day Nige,

Thank you for taking the time to leave your feedback. We regret that your experience creating your custom order was not to your expectations. We are proud of our Customer Service and our Customs ordering process and strive everyday to achieve the deadlines our customers have through a pleasant, simple process, as well as working on bettering all processes every day.

I have checked in with our Customs team regarding your order and also read the email thread, I can see that our member did respond to each of your emails within no more than 2 hours each time, and was attentive and informative in every reply.
It does appear there was some issues getting the correct files from your end, as it was explained a few times we aren't able to copy directly from an AI produced design. Unfortunately without the hi-res image files, or a clear directive on an alternative design, this can lead to additional communication and clarity required from the customer's side.

Our design team spent hours recreating and re-drawing the design you had in mind, which inevitably ended up being beyond the achievable time-frame to get these to you for your deadline.

We are sorry that we weren't able to get this sorted for you. We hope you had a wonderful trip regardless and hope to be able to sort some Smugglers for you in the future!

Classificada 1 em 5 estrelas

J'ai acheté un Bob. La qualité n'est pas au RDV

j'ai acheté un Bob. J'ai choisi une marque Australienne imaginant que j'aurai le top de la qualité. Ce n'est pas le cas, l'épaisseur du tissus est microscopique,je peux en déduire qu'il n'y aura aucune tenu des formes dans le temps.
Même les Bob que l'on trouve sur les marchés sont plus épais!!!!
En bref, je n’achèterai plus jamais cette marque.

9 de junho de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Great designs but sizing is always…

Great designs but sizing is always small based on your usual innerwear size. I guess its their USP but for plus size always hard to manage. Love the designs and funkiness though! Please address plus size clients as well.

23 de abril de 2026
Opinião espontânea
logótipo da Budgy Smuggler Australia

Resposta da Budgy Smuggler Australia

G'day Beatrize,
Thanks for taking the time to leave your feedback, so glad you love our designs.
We hear you regarding additional sizes!
We are mindful of product wastage in this world of 'fast-fashion' so we try to stock the most 'in-demand' sizes so don't stock every size in every design and style.
However, you can get your size made-to-order in any of our styles and designs if the product is still listed on our website - we don't charge extra to have this done! We can produce men's sizes from 28 up to 54 and women's from 6 up to 24 :)
Our Customs team is more than happy to help get you Smuggling if your size is not available on our website - they can be reached at auscustoms@budgysmuggler.com.au
Happy Smuggling!!

Classificada 2 em 5 estrelas

Polaire Noir, Violet & Turquoise

Pour l'achat d'une Polaire Noir, Violet & Turquoise

Sweat magnifique, la taille est niquel (S --> 1m77). Reçu très vite.
Néanmoins la qualité n'est pas au rendez-vous. Les matériaux utilisés n'ont pas l'air de bonne qualité. J'ai l'impression d'avoir acheté ça sur Shein...
Il tient plutôt chaud mais je sent l'air passer à travers le sweat.
Au vu du prix (110€), je m'attendais à un vêtements de très grande qualité.

2 étoiles seulement pour le style

26 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Love them

I got the matching set for me and my son and they both fit so well! Iv gotten compliments every time I wear them, super comfy and I love the wide variety. Love that my child’s swimmers came with a matching hat, he looks super adorable in it.

25 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Poor service and support

I tried to exchange a new never worn swimsuit that I was given for Xmas for a different size and felt berated by the Manly store staff for not having a receipt. They would not give me an exchange. I've never seen this from an apparel company. Surprised and disappointed.

17 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Budgy Smuggler : de l’activewear ultra quali, fun et qui change vraiment

J’ai commandé plusieurs ensembles chez Budgy Smuggler et franchement, gros coup de cœur. La qualité est vraiment au rendez-vous : matières épaisses, confortables, gainantes et surtout parfaites pour le sport. Je les utilise en crossfit, y compris sur des entraînements intenses, et rien ne bouge : maintien au top, zéro transparence, super liberté de mouvement.

Ce qui fait vraiment la différence, ce sont les motifs et les couleurs. Gambas, citrons, perroquets, hibiscus… 🦞🦜🍋🌺c’est hyper fun, hyper coloré et ça se démarque totalement des marques d’activewear classiques. Ça donne une vraie bonne énergie à l’entraînement et clairement, on ne passe pas inaperçue à la salle 😄

On sent que c’est du vrai active sportswear, pensé pour performer tout en gardant une vraie personnalité. Confort, qualité, originalité et bonne vibe : exactement l’esprit Budgy Smuggler. Je recommande à 100 % 💪

1 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Beware if you are considering international delivery

Beware if you are considering purchasing with international delivery! I ordered two items from Budgy Smuggler to be shipped to South Africa as gifts. Unfortunately, the shipment was not marked as a gift on the commercial invoice which resulted in really high customs duties being applied which I wasn’t able to dispute.

If Budgy Smuggler offers shipping to South Africa, there should be clearer customs handling for gift purchases, and a better process for enabling this or at the very least an upfront warning about the potential duty impact. I completely appreciate Budgy Smuggler do not set duties, but better shipping processes could have made this a much less unpleasant experience. I would not have placed the order had I known that shipping and duties would leave me around $150 out of pocket. The $100 duty fee would not have been payable had my gifts simply been marked as gifts. I’m hoping the products themselves are okay (if they ever arrive!), but the lack of guidance around international customs made this a very costly experience.

17 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Je déconseille fortement

Je déconseille fortement. J’ai payé 10 € de plus pour une livraison express, commandée mardi pour être livré avant samedi. J’ai même pris la peine d’appeler pour confirmer… Résultat : samedi, toujours rien. Service client inexistant, pas de réponse ni par mail ni par téléphone. Et en prime, un cadeau d’anniversaire gâché. Bravo le sérieux.
Ne jamais commander !!

18 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Budgies Are The GO!

Budgies are my absolute go to. More comformatble and last longer then the bigger brands. Ive just tested them in the coldest water the UK had to offer and they work there too! Great job team.

16 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Love love LOVE!!

Love love LOVE!!
Great service and products and the in-store staff were super helpful when I was trying on some swimwear.
Thanks guys!

12 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Ils ne répondent pas aux mails

Ils ne répondent pas aux mails ! Malgré plusieurs relances, ils ne répondent pas à mes mails et m'ignorent. Pourtant j'ai payé, et dans le vide sûrement !

Fuyez ces arnaqueurs ! Aucun service client ! Ils ne sont là que pour prendre votre argent sans rien en retour !

21 de junho de 2025
Opinião espontânea
logótipo da Budgy Smuggler Australia

Resposta da Budgy Smuggler Australia

G'day, Thanks for taking the time to leave us some feedback regarding your experience with Budgy Smuggler. We're sad to hear your experience hasn't been epic. If you can please forward your order details to our team budgy@budgysmuggler.com.au I will be more than happy to assist you :)

Classificada 5 em 5 estrelas

Brilliant as Always

Where do I start... Ellie has been a superstar in Customs, dealing with my requests and answering all my emails... My order arrived today, all done brilliantly and exactly to oder... Got a customer for life thats for sure and certain. Getting closer to cracking that tonne :) :)

26 de maio de 2025
Opinião espontânea

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